Operation Manual

To send a feedback to Acronis:

1. In the Acronis True Image 2016 menu, click Send feedback. The feedback form opens.

2. Choose a feedback reason from the list.

3. Type your message.

4. Provide your name and email.

5. [Optional step] You can also attach a file and Acronis system report.

An Acronis system report contains various technical information, including information about

your hardware configuration, OS X version, system log, event log of Acronis True Image 2016,

and your backup settings.

Note: An Acronis system report does not contain any personal data, like your name, address,

phone number, or keyboard input.

We recommend that you attach the system report when you faced a serious error, for example,

when Acronis True Image 2016 stopped responding.

6. Click Send.

1.8 Technical Support

Maintenance and Support Program

If you need assistance with your Acronis product, please go to http://www.acronis.com/support/

Product Updates

You can download the latest updates for all your registered Acronis software products from our

website at any time after logging into your Account (http://www.acronis.com/my) and registering

the product. See Registering Acronis Products at the Website (http://kb.acronis.com/content/4834)

and Acronis Website User Guide (http://kb.acronis.com/content/8128).