Operation Manual

3.5.1 FTP connection

Acronis True Image 2016 allows you to store your backups on FTP servers.

To create a new FTP connection, when selecting a backup storage click FTP connection, and in the

opened window provide:

 Path to the FTP server, for example: my.server.com

 Port

 User name

 Password

To check your settings, click the Test connection button. The computer will try to connect to the

specified FTP server. If the test connection has been established, click the Connect button to add the

FTP connection.

The created FTP connection will appear in the folder tree. Select the connection and browse for the

backup storage that you want to use.

Please, be aware that the mere opening of an FTP server's root folder does not bring you to your home

directory.

Acronis True Image 2016 splits a backup into files with a size of 2GB when backing up directly to an FTP server.

If you back up to a hard disk with the aim of transferring the backup to an FTP later, split the backup into files of

2GB each by setting the desired file size in the backup options. Otherwise, the recovery will not be possible.

An FTP server must allow passive mode file transfers.

The firewall settings of the source computer should have Ports 20 and 21 opened for the TPC and UDP protocols

to function. The Routing and Remote Access Windows service should be disabled.

3.5.2 Authentication settings

If you are connecting to a networked computer, in most cases you will need to provide the necessary

credentials for accessing the network share. For example, this is possible when you select a backup

storage. The Authentication Settings window appears automatically when you select a networked

computer name.

If necessary, specify the user name and password, and then click Test connection. When the test is

successfully passed, click Connect.

Troubleshooting

When you create a network share that you plan to use as a backup storage, please ensure that at

least one of the following conditions is met:

 Windows account has a password on the computer where the shared folder is located.

 Password-protected sharing is turned off in Windows.

For example, in Windows 7, you can find this setting at Control Panel —> Network and Internet

—> Network and Sharing Center —> Advanced sharing settings —> Turn off password protected

sharing.

Otherwise, you will not be able to connect to the shared folder.