Operation Manual

What if recovery has been interrupted

Since disk recovery from Acronis Cloud uses an Internet connection and usually takes a long time, the

probability of the recovery interruption is higher comparing to recovery from an ordinary hard disk.

Possible reasons of recovery interruption:

 Internet connection has been lost.

 Connection to Acronis Cloud has been lost.

 You canceled the recovery, deliberately or accidentally.

 Electricity supply problem.

When recovery is not complete due to a connection problem, Acronis True Image 2016 automatically

tries to reconnect to Acronis Cloud and resume the recovery process. It is recommended that you

check your Internet connection settings in this case. If all the automatic attempts fail, run the

recovery again manually when connection is restored.

In other cases please run recovery again manually and make sure the recovery is complete.

Regardless of an interruption reason, Acronis True Image 2016 does not start recovery from the very

beginning. It resumes the process and downloads only the data that was not recovered.

5.3.3.1 Recovering your system from Acronis Cloud

Depending on your Internet connection speed, disk recovery from Acronis Cloud may take a long time.

Before you start, we recommend that you complete the preparations described in Preparing for

recovery (p. 66). If you recover your system to a new disk, you do not need to format the new disk, as

this will be done in the process of recovery.

Before starting this procedure, please make sure that your computer is connected to the Internet by

an Ethernet cable or over Wi-Fi.

To recover a system disk from Acronis Cloud:

1. Arrange the boot order in BIOS so as to make your rescue media device (CD, DVD or USB stick)

the first boot device. See Arranging boot order in BIOS (p. 78).

2. Boot from the rescue media and select Acronis True Image.