RTM User's Guide
Table of contents 1 Getting started ......................................................................................................................4 1.1 What is True Image™ Lite 2013 by Acronis®?............................................................................4 1.2 True Image Lite 2013 basic concepts .........................................................................................4 1.3 System requirements and supported media ...................................................
5 Troubleshooting .................................................................................................................. 42 5.1 Acronis System Report.............................................................................................................42 5.2 Acronis Smart Error Reporting .................................................................................................42 5.3 How to collect crash dumps ....................................................................
1 Getting started 1.1 What is True Image™ Lite 2013 by Acronis®? True Image Lite 2013 by Acronis is a software product that ensures the security of data on your PC. With this software, you can continuously back up selected files and folders by using two main utilities: Acronis Nonstop Backup This utility continuously saves changes in your files, as often as every five minutes. If needed, you can rollback easily to any point in time.
The backup versions are similar to file versions. The file versions concept is familiar to those who use a Windows Vista and Windows 7 feature called "Previous versions of files". This feature allows you to restore a file as it existed on a particular date and time. A backup version allows you to recover your data in a similar way. This could be useful when trying to find damaged or deleted files.
Operating system True Image Lite 2013 has been tested on the following operating systems: Windows XP SP3 Windows XP Professional x64 Edition SP2 Windows 7 SP1 (all editions) Windows 8 (all editions) Correct work on other Windows operating systems is possible, but not guaranteed.
2. In the install menu, click Install to start the installation procedure. 3. Read and accept the terms of the license agreement in the License Agreement window. 4. Read the participation terms and decide whether you want to participate in the Acronis Customer Experience Program. 5. In the Setup options window, change the installation folder, if necessary. 6. Click Proceed to begin installation.
Removing True Image Lite 2013 Select Start -> Settings -> Control panel -> Add or remove programs -> True Image Lite 2013 -> Remove. Then follow the instructions on the screen. If you use Windows Vista, select Start -> Control panel -> Programs and Features -> True Image Lite 2013 -> Remove. Then, follow the instructions on the screen. You may have to reboot your computer afterwards to complete the task.
3. Find the error message at the bottom of the window and click Resolve problem. 4. In the opened window, click Deactivate one of the previous installations. 5. On the opened webpage, follow the on-screen instructions. From the list, choose a computer you want to move the license from. Note that the product will be deactivated on the chosen computer. 1.6 How to get started After the product installation, you need to sign in using your Acronis account.
4. True Image Lite 2013 will send a message to the email address you specified. Open the message and confirm that you want to create an Acronis account. To do this, click the corresponding link in the message. Attention! If you do not confirm your account within 5 days, the account will be deleted. If you already have an Acronis account, then perform the following steps: 1. In the registration form, click I already have an account. 2.
To get a full version: 1. Start True Image Lite 2013. 2. On the toolbar, click Acronis Store. 3. In the opened window, choose a license you want to buy, click Proceed and provide your payment information. If you have a serial number, choose the corresponding option, click Proceed, enter the serial number in the box and click Submit. 1.9 What to do if you bought a box version If you bought a box version of True Image Lite 2013, you will find a serial number inside the box.
2 Program workspace In this section Main window ...........................................................................................12 Notification area icons .............................................................................14 Settings menu ..........................................................................................14 Help menu ................................................................................................15 2.
This feature allows you to store your data in the secure Acronis Cloud which is accessible via the Internet. In most cases True Image Lite 2013 automatically updates your online backup every hour. Note that you can run only one online backup at a time. Acronis Store When you click this button, True Image Lite 2013 opens a window where you can upgrade a trial version to a full one, purchase an Acronis Cloud subscription, renew this subscription, etc.
2.2 Notification area icons During most of the operations, special indicator icons appear in the Windows taskbar notification area (the right portion of the status bar with the clock). If you mouse over the icon, you will see a tool tip indicating the operation's progress or state. Right-clicking on the icon opens a shortcut menu where you can change the operation's status or cancel the operation if necessary. This icon doesn't depend on the main program window being open.
Shortcut menu commands In Windows Explorer, right-clicking on a file, folder, partition or disk opens the shortcut menu. Along with Windows commands, this menu may contain Acronis commands, such as Back Up, Acronis Recovery, etc. 2.4 Help menu The Help menu allows you to open the program's Help, perform certain operations, view the product's build number, etc. To open the menu, click the question mark icon at the upper-right corner of the program screen.
3 Acronis Nonstop Backup In this section What is Acronis Nonstop Backup? ...........................................................16 How to create nonstop backup ................................................................17 Recovering data .......................................................................................20 Deleting backups and backup versions ....................................................27 Nonstop Backup - Frequently asked questions........................................
unacceptable waste of your storage space, so True Image Lite 2013 backs up only its changed parts in addition to the initially backed up file. 3.2 How to create nonstop backup Let's consider how you can use Nonstop Backup for protecting your data. To protect your data continuously: 1. Start True Image Lite 2013 and click Local Nonstop Backup. This opens the Nonstop Backup window. 2. Select on the directory tree an item to be protected by Nonstop Backup.
3.2.1 Acronis Nonstop Backup data storage Acronis Nonstop Backup data storage can be created on local hard disk drives (both internal and external). In many cases an external hard disk will be the best choice for Nonstop Backup data storage. You can use an external disk with any of the following interfaces: USB (including USB 3.0), eSATA, FireWire, and SCSI. You can also use an NAS as the storage, but with one limitation - it must be accessible with the SMB protocol.
To gain access to an NDAS enabled storage device, in many cases you will need to specify the NDAS device ID (20 characters) and the write key (5 characters). The write key allows you to use an NDAS enabled device in write mode (for example, for saving your backups). Usually the device ID and write key are printed on a sticker attached to the bottom of the NDAS device or on the inside of its enclosure. If there is no sticker, you need to contact your NDAS device vendor to obtain that information.
2. In the opened window, select a period of time for deleting the backup versions created during that period, and then click OK. You can clean up only the active Acronis Nonstop Backup storage. You can also completely clean up the Acronis Nonstop Backup storage by selecting Delete in the Operations menu of a nonstop backup box. If you select the active nonstop backup box, the deletion stops operation of Acronis Nonstop Backup. 3.
3.3.1 Acronis Backup Explorer The Acronis Backup Explorer provides you with a wealth of information on your nonstop backup: backup versions number, dates, contents, backup results, etc. In addition, the Backup Explorer allows you to explore and recover backed up data. The window shows the files and folders states of when the current backup version was created. You can switch between the backup versions by using the time line at the bottom of the screen.
You cannot recover files by dragging them to an FTP, recordable CD/DVD or other optical media, as well as mounted ISO files. File version recovery When you click an item, short information on this item is displayed under the browser area. The set of displayed parameters depends on the item's type. Clicking the View versions link opens the View Versions window containing a list of all versions of the file in the backup. You can recover a desired version by its backup time.
The picture below shows various states of a time line. The states vary depending on the number of backups and the time interval through which you are navigating. The "Now" interval shows backup versions created during the last hour. The "Today" interval shows backup versions created from the beginning of the current day to the last hour. The "week" interval can be named either "Week ago" or "This week". When today is Monday, Tuesday or Wednesday, the "week" interval is named "Week ago".
The "Older" interval shows backup versions created from earlier than the beginning of the current year. Working with time intervals and backup versions Time intervals may be expanded (when the number of backup versions fits onto the time line) or folded into a square "block". When a time interval is expanded, the squares representing backup versions may contain a "warning" or "error" icon. Such an icon indicates that warning(s) or error(s) have been written into the Log during version creation.
Show software installations - if this item is selected, the time line shows icons that indicate moments when new programs have been installed on your computer. Show software updates - if this item is selected, the time line shows icons that indicate updates of Windows and programs installed on your computer. Show warnings - if this item is selected, the time line shows all the backup versions that have been suspended or completed with warning messages (selected by default).
"my". It should be noted that search is not case-insensitive, i.e. "Backup" and "backup" are the same search string. 3.3.2 Recovering files and folders You will usually start recovering files and folders from Acronis Backup Explorer. When recovering a specific file version, you will start recovery from the View Versions window. In either case, starting recovery opens the File Recovery window. Let's consider recovery of files and folders from the Backup Explorer. 1. Start True Image Lite 2013. 2.
3.3.3 Recovering file versions If you need to recover a specific version of a file, select the file in the Backup Explorer. When you select the file, the View versions link appears below the file size information. Clicking the link opens the View Versions window with a list of all versions of the file in the backup. Until you select a file version, the Open and Recover... buttons remain disabled.
On the corresponding backup box, click the gear icon to open the Operations menu and then click Delete. When you delete an entire backup, all its versions will be deleted as well. To delete backup versions: 1. On the nonstop backup box, click the gear icon and select Clean up. 2. In the opened window, select a period of time for deleting the backup versions created during that period, and then click OK. See details in What to do when Nonstop Backup storage is full (p. 19). 3.
considerable amount of data modified, the process may load CPU for some time. After the check is done and all the modified data is backed up, Acronis Nonstop Backup goes back to normal. Can I have Acronis Nonstop Backup storage on an FAT32 partition of a local hard disk? - Yes, you can. A FAT32 partition can be used as the storage.
4 Acronis Online Backup In this section What is Acronis Cloud? ............................................................................30 What is True Image for mobile devices?..................................................30 How to get a subscription ........................................................................31 Sign-in menu ............................................................................................31 Backing up to Acronis Cloud ..........................................
Get access to your Acronis Cloud Share files with your friends by using public links Sync Gallery (in Android) and Camera Roll (in iOS) across devices Add files to Favorites (in Android) or Pinned (in iOS) to keep them up-to-date and get offline access Upload both newly created photos, videos, etc.
Clicking the e-mail address of your account opens a menu with the following items: My account – click to go to the screen where you can view and change your account information. Buy subscription – click to start the procedure of purchasing a subscription. Acronis Cloud – click to go to your account page on the Acronis website. The line below shows the percentage of your used space on Acronis Cloud. Sign out – click to sign out from the current account.
3. In the opened window, specify items to include in the backup by selecting the corresponding check boxes. 4. [optional step] You can exclude from online backups hidden files, system files, folders and files that mach the criteria you specify. For more information, see Exclusions (p. 37). 5. [optional step] The destination for the backup will be Acronis Cloud. The destination field shows your quota of the storage space on Acronis Cloud and the approximate amount of data to be backed up. 6.
Select the Delete all versions except … recent ones check box and enter a value that limits the maximum number of all versions in the storage. These settings are permanent. Therefore, file versions will be deleted as soon as any of the specified cleanup conditions are met. If you want to perform one-time cleanup of your Acronis Cloud or if you want to delete specific files and folders, please use the Acronis Cloud web application. See details in Removing data from Acronis Cloud (p. 41). 4.5.1.
To change the current Windows account: 1. Select the Run backup as different Windows user check box. 2. Type the account name and password in the appropriate fields. 4.5.1.4 Operation priority Changing the priority of an operation process can make it run faster or slower (depending on whether you raise or lower the priority), but it can also adversely affect the performance of other running programs.
Select the Limit transfer rate to check box and specify an optimal value and an appropriate measurement unit (kilobits or megabits per second) 4.5.1.6 Notifications You can specify an e-mail account that will be used for notification of the backup process. To specify the e-mail settings: Enter the e-mail address in the E-mail address field. You can enter several e-mail addresses in a semicolon-delimited format. Enter the outgoing mail server (SMTP) in the Outgoing mail server (SMTP) field.
Enter the password in the Password field. To specify additional notification settings, click the Additional notification settings link. To send notification concerning process completion, select the Send notification upon operation's successful completion check box. To send notification concerning process failure, select the Send notification upon operation failure check box.
How to use the default exclusion settings After you have installed the application, all the exclusion settings are set to the initial values. You can change them for your current backup operation only or for all backups that will be created in future. Select the Save the settings as default check box to apply the modified settings to all further backup operations by default.
4.6 4.6.1 Recovery from Acronis Cloud Recovering data from online backups With True Image Lite 2013 you can browse and recover data that was backed up on Acronis Cloud. 1. Start True Image Lite 2013 and click the Recover button on the box of the online backup from which you want to recover data. You will be taken to Acronis Cloud web application.
4. By default the data will be downloaded to the Downloads folder. You may change the download path. 5. After the download finishes, you may click Open folder to open the Downloads folder. 4.6.2 Selecting a version to recover By default True Image Lite 2013 selects the latest versions with respect to the date you specified. However, for any file you can select a specific version of the file to recover. To recover a specific file version: 1.
If you have five online backups, True Image Lite 2013 will display a dialog stating that you already have the maximum allowable number of online backups. You can either activate one of them and edit its settings for your new computer or delete an existing online backup and create a new one. 4.8 Removing data from Acronis Cloud Because the available space on Acronis Cloud is limited, you need to manage your Cloud space by cleaning up the obsolete data or the data you do not need anymore.
5 Troubleshooting In this section Acronis System Report .............................................................................42 Acronis Smart Error Reporting .................................................................42 How to collect crash dumps .....................................................................44 General recommendations ......................................................................44 Viewing log ......................................................................
You can view more detailed information about the error by clicking the More details link in the message box. The detailed information may look like as is shown on the following screen shot: To view the Acronis Knowledge Base article suggesting a solution(s) for correcting the error, click the Knowledge Base button. This will open a confirmation window that lists the information to be sent via Internet to the Acronis Knowledge Base. Click OK to permit sending the information.
Select the Acronis product version you use and manually enter the event code into the appropriate field. Then, click the Search button to search for an article that may contain the solution to your issue. If the event code(s) is not recognized in the Knowledge Base, the base does not yet contain an article to resolve the issue. In such cases, please open a trouble ticket with Acronis Customer Central. 5.
to prevent conflict with other USB devices attached to your PC, try disconnecting all the USB devices (except the mouse and keyboard). You can try to find the solution to your problem in the Acronis Support Knowledge Base (KB). To access the Support KB, click on the following link: http://kb.acronis.com/. Then use the Search function. Enter the key words related to your problem into the appropriate field and click Search. The KB may have recommendations on solving your specific problem.
You can also open the log for viewing by selecting View log in the Operations menu of a backup box. In this case you will see only the log items for the last run of the selected backup. Viewing log entries By default all logs are selected for viewing. The right pane shows all major log entries in the collapsed state. To expand a log entry for viewing individual log items, double-click it. To collapse the expanded log entry, double-click it again.
- shows logs for a specific backup you select by its name. Etc. The three buttons to the left filter the following events: successful completion states, warning messages and error messages. To reset all the filters to their default values, click Reset all filters. The Save all to file and Delete all buttons are in the upper right hand corner. They do the same operations as the corresponding shortcut menu items.
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6 Glossary of Terms B Backup 1. The same as Backup operation (p. 49). 2. A set of backup versions created and managed by using backup settings. A backup can contain multiple backup versions created using full and incremental backup methods. Backup versions belonging to the same backup are usually stored in the same location. Backup operation An operation that creates a copy of the data that exists on a machine's hard disk for the purpose of recovering or reverting the data to a specified date and time.
O Online backup Online backup - a backup that is created using Acronis Online Backup. Online backups are stored in a special storage named Acronis Cloud, accessible over the Internet. The main advantage of an online backup is that all backups are stored on the remote location. It gives a guarantee that all backed up data will be safe independently of a user local storages. To begin to use Acronis Cloud a user should subscribe to the service.
