Mobile App User's Guide
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Table of contents 1 2 Introduction ..........................................................................................................................4 1.1 What is True Image for mobile devices? ...................................................................................4 1.2 How to install True Image ..........................................................................................................5 1.3 How we ensure security of your data ........................................
1 Introduction 1.1 What is True Image for mobile devices? True Image for mobile devices is a part of a comprehensive Acronis data synchronization solution. This solution enables you to have the same data, documents, photos, videos, etc., on all of your computers and mobile devices, so that you can view, edit and share your files anywhere and anytime. Your data will always be within easy reach.
1.2 How to install True Image Depending on your mobile device, go either to App Store or Google Play and search for the True Image app. To find and install True Image app for iOS: 1. 2. 3. 4. 5. On your iPhone, open App Store. Tap the Search icon. Enter true image in the search field. Select True Image in the search results to go to the app page. Follow the standard installation procedure. The procedure to find and install True Image app for Android is similar. 1.
2 Program workspace 2.1 Signing in to your account To use the app, you need to sign in using the email address and password of your Acronis account. If you do not have an Acronis account yet, click Create new account (Get a free account, if you use iOS) and follow instructions at our website. By default you need to sign in only when you start our True Image application for Windows or mobile devices for the first time.
2.2 App overview The True Image interface consists of 4 tabs: Sync, Favorites (Pinned - in iOS), Storage and Settings. Sync This tab is your special Sync folder and is used by default to synchronize all your devices - computers, mobile devices and Acronis Cloud. This type of folder is automatically created on a device when you install True Image on it. If the PhotoSync option is turned on, this tab will also contain the PhotoSync folder (see details in The Settings tab (p. 8)).
Storage This tab contains the sync and online backup files which you have stored on Acronis Cloud. You can view these files and folders, add them to Favorites (in Android) or Pinned (in iOS), create public links to share these files or folders with your friends or to post them on a forum. Settings This tab contains the app settings. See details in The Settings tab (p. 8). 2.2.1 The Settings tab The Settings tab consists of four sections: Application, Local Storage, Account and About.
Local cache size This item allows you to specify the size of the local cache. The local cache is a memory space used to speed up such operations as opening files on Acronis Cloud, downloading files, etc. Note that to download a big file you must first make sure that the local cache size is bigger than the file size; otherwise, downloading will be impossible. Clear local cache This command deletes all data from the local cache.
3 How to 3.1 How to sync photos You can automatically sync photos and videos on your mobile device with your other mobile devices, computers and Acronis Cloud. You just need to turn on the PhotoSync option. After that, the PhotoSync folder will appear in the default sync (the Sync tab). The folder contains all files stored in your Gallery (on an Android device) or Camera Roll (on an iOS device).
these files with friends, post them on a forum or a social network, view and recover the previous versions, and more. Android To upload an existing file to Acronis Cloud: 1. On the Sync tab or inside a subfolder, tap or press Menu on your Android device. 2. In the opened menu, tap Upload and then choose one of the following categories depending on what you want to upload: Photo - tap this item and select an image file from Gallery. Video - tap this item and select a video file from Gallery.
iOS To upload a file to Acronis Cloud: 1. On the Sync tab or inside a subfolder, tap the Action button ( ). 2. In the opened menu, tap Add and then choose one of the following: Choose Existing - tap this item and select an existing file from Camera Roll. Take Photo or Video - tap this item and take a photo or create a video. The file will be added to the Sync tab or into the subfolder and uploaded to Acronis Cloud.
Android To add a file from the default sync to Favorites: On the Sync tab, touch and hold the file and in the opened menu tap Add to Favorites. To add a file from a custom sync or an online backup to Favorites: On the Storage tab, touch and hold the file and in the opened menu tap Add to Favorites. iOS To pin a file from the default sync: On the Sync tab, tap next to the file and slide the Pinned switch to turn it on.
On the Storage tab, tap 3.3.1 next to the file and slide the Pinned switch to turn it on. How to remove a file from Favorites (unpin) Removal of a file from the Favorites tab (or the Pinned tab - in iOS) does not affect data on Acronis Cloud and other synced devices. The only result is that you will not be able to open these files on your mobile device offline. Android To remove a file from Favorites: On the Favorites tab, touch and hold the file and in the opened menu tap Remove from Favorites.
iOS To unpin a file: On the Pinned tab, tap 3.4 next to the file and slide the Pinned switch to turn it off. How to view and recover file versions Every time you change a file or folder in a sync folder or online backup on your computer or mobile device, True Image saves the new version of the file or folder on Acronis Cloud. If you know that some file was changed by mistake, you can revert to a previous version of the file by adding the version to Favorites (or Pinned - in iOS).
iOS To view and recover a file version: 1. On the Sync tab, tap next to the file you want to download. 2. On the opened screen, tap Versions. 3. Select a file version by its creation date and time. If your mobile device supports viewing of such a file type, you can open the file version. 4. Choose what you want to do next: pin this file or share it by using a public link. Android To view and recover a file version: 1. On the Sync tab, touch and hold the file you want to download. 2.
You can share any files and folders available to you in the app. If you want to share any other file stored on your mobile device, you must first add it to the default sync (the Sync tab). See details in How to upload files to Acronis Cloud (p. 10). For example, let's see how to share a file located in the default sync. Android To share a file located in the default sync on an Android device: 1. On the Sync tab, touch and hold the file you want to share. 2.
iOS To share a file located in the default sync on an iOS device: 1. On the Sync tab, tap next to the file you want to share. 2. On the opened screen, tap Share and then select how you want to share the file: Copy link to Clipboard - select this item if you want to copy the link, for example, to paste it on a forum or social network. Send link by Email - select this item if you want to send the link to your friend through email. This opens the mail client of your mobile device.
To share several files at once: 1. On the Sync tab or inside a subfolder, tap the Action button ( ). 2. In the opened menu, tap Multiselect and select the items you want to share. 3. Tap Share at the bottom of the screen and then select how you want to share the file: 19 Copy link to Clipboard - select this item if you want to copy the link, for example, to paste it on a forum or social network. Send link by Email - select this item if you want to send the link to your friend through email.