User's Guide
Table of contents 1 General information ..............................................................................................................3 1.1 What is Acronis True Image Online? .........................................................................................3 1.2 System requirements.................................................................................................................3 1.3 Acronis True Image Online installation and startup ...............................
1 General information 1.1 What is Acronis True Image Online? Acronis True Image Online is an application that allows you to use Acronis Online service for safeguarding your most important files. Acronis True Image Online allows you to save important files to a secure remote location and recover them when the need arises. Because files are stored on a remote storage, they are protected even if your computer gets stolen or your house burns down.
1.3 Acronis True Image Online installation and startup 1. Installing Acronis True Image Online To install Acronis True Image Online: Run the setup file. Before starting the setup process, Acronis True Image Online will check for the newer build on the Web site. If there is one, the newer version will be offered for installation. In the Install Menu, click on the Install Acronis True Image Online to launch the installation procedure.
installer again. It will detect Acronis True Image Online on your computer and will ask you if you want to repair or remove it. 4. Removing Acronis True Image Online Select Start -> Settings -> Control panel -> Add or remove programs -> Acronis True Image Online -> Remove. Then follow the instructions on the screen. If you use Windows Vista, select Start -> Control panel -> Programs and Features -> Acronis True Image Online -> Remove. Then follow the instructions on the screen.
If you already have an Acronis account, type the e-mail address and password for that account under "Log in to Your Account" to the right. You will be taken to your account page where you will be able to subscribe to the Acronis True Image Online service. If you do not have an Acronis account, fill in the appropriate fields, and the account will be created for you. Provide your first and last names and e-mail address.
To generate a system report: On the Help menu click Generate System Report, or On the main program window click the Help arrow, and select Generate System Report After the report is generated: To save the generated system report to file, click Save and in the opened window specify a location for the created file. Then you will be able to send the report to Acronis support team.
2 Main window This window shows the current state of your space on the Acronis Online Storage. The online storage space is presented as a stripe. All your registered computers are displayed as tabs that share the stripe. You can see the amount of storage space that every computer has used, as well as the amount of free space left on the Online Storage in accordance with your quota.
The Options menu includes the following items: What to Back Up - select to open the dialog box where you can specify the data to back up and the data you want to exclude from the backup. Your selection will be stored in the online backup task. So every time you run the task, the selected items will be backed up by default. You can change your selection any time. Schedule - select to set online backup task scheduling. Settings - select to change Acronis True Image Online settings.
3 Backing up to Acronis Online Storage In this section Log in to the online storage .....................................................................10 Computer selection ..................................................................................11 Setting up Acronis True Image Online for a new computer ....................13 Online backup task creation ....................................................................14 3.
3.2 Computer selection If this is the first time that you are logging on to the online storage, you will be prompted to register your computer on the online storage. To register a computer on the online storage: Type a name for the computer (for example, My home PC) in the appropriate field and then select an icon for the computer. You can type any name, not necessarily the computer's network name.
After the computer connects to the Acronis True Image Online Server, set up an online backup task for this computer. For more information see Setting up online backup for a new computer (p. 13). What is an encryption key To protect your data on the online storage from unauthorized access, you can use encryption. In this case your files will be encrypted before transmission over the Internet and your data will be stored on the online storage in encrypted form.
3.2.1 Data encryption in Acronis True Image Online To protect your data on the online storage from unauthorized access, you can use encryption. In this case your data will be stored on the online storage in encrypted form. To encrypt and decrypt your data, the program needs the encryption key, that you should specify when you register your computer. An encryption key is a unique alphanumeric code, like a password. You can specify any set of characters you like. Note that the key is case-sensitive.
To start backup immediately, click Back Up Now. You can also delay online backup start for up to 6 hours by clicking the down arrow to the right of this button and selecting a delay interval from the dropdown list. 3.4 Online backup task creation The online backup task allows you to schedule the backup to the online storage. You can create one online backup task only. The task will be run even after you log off the online storage.
found on the computer's hard drives. Furthermore, you can add any number of custom categories containing files and folders. The new categories will be saved and displayed along with the above. You can change the contents of any custom or default file category (edit the category) or delete it. The default file categories cannot be deleted. For more information on custom categories see Creating a custom data category (p. 16).
Creating a custom data category To add a custom data category, click the Add category icon in the Categories pane and provide a name for the category. Select the data source (e.g. a folder) for the new category by clicking the link to the right of Category source: in the right pane, and then clicking the Browse button. By default the new category will contain All data from the source in the data source, but you can apply filters to select the specific types of files that you wish or do not wish to back up.
You can exclude hidden and system files from online backup by selecting the corresponding check boxes. In addition, you can exclude files meeting the criteria you specify. To do this, select the Files matching the following criteria check box, enter the exclusion criterion, and then click Add. By default, the program excludes from backups files with the following extensions: .~, .tmp, and .tib. You can enter explicit file names for exclusion from the backup: file.
3.4.3 Scheduling The Scheduler window allows you to specify the online backup task execution settings. Choose one of the following backup frequencies: Daily (p. 19) - the task will be executed once a day or more frequently Monthly (p. 20) - the task will be executed once a month or several times a month on the selected dates Weekly (p. 19) - the task will be executed once a week or several times a week on the selected days Next choose when to start online backup: At a specified time.
Some of these options might be disabled depending on the operating system. Having finished scheduling of online backups, click OK to return to the main window. Daily execution parameters You can set up the following parameters for daily task execution: Frequency: Daily Start: at a certain time, upon a certain event or every certain number of hours If you select At, set the task's start time. Enter hours and minutes manually, or set the desired start time using the up and down buttons.
If there is no Internet connection when the scheduled time comes, you can force the missed backup to run when an Internet connection is established. To do so, select the Run when the connection is established check box.
The progress bar indicates the level of completion of the online backup. In some cases, the online backup operation may take a long time to be completed. If this is the case, select the Shut down the computer after the backup is complete check box. When the backup finishes, Acronis True Image Online will turn the computer off. You can also close the progress window by clicking Hide. The backup will continue, but you will be able to close the main program window.
4 Acronis True Image Online settings The following settings are available for online backup: Connection attempts (p. 22) Storage connection speed (p. 23) Storage cleanup (p. 23) Proxy settings (p. 24) Backup priority (p. 26) E-mail notification (p. 26) Pre/Post commands (p. 28) Acronis Customer Experience Program (p. 29) You can always revert the changed settings to their default values. To reset all the customized options to the default values click Reset all to default.
4.2 Storage connection speed You can reduce the influence of the online storage connection on other network connections of your computer. Set the connection speed that will allow you to send e-mail or surf the Web without annoying slowdowns while online backup is running. To do so: Select the Limit transfer rate to check box and specify an optimal value and an appropriate measure (kilobits or megabits per second) 4.
Select the Store no more than … recent versions check box and enter a value that limits the maximum number of all versions in the storage. 4.4 Proxy settings If your computer is connected to the Internet using a proxy server, you can adjust the proxy server settings. To use the proxy server, select the Use proxy check box. Acronis True Image Online supports only http and https proxy servers.
To test the proxy server settings, click the Test Connection button. If you do not know your proxy server settings, contact your network administrator or Internet service provider for assistance. Alternatively, you can try to take these settings from your browser's configuration. 25 Copyright © Acronis, Inc.
4.5 Backup priority Changing the priority of a backup process can make it run faster or slower (depending on whether you raise or lower the priority), but it can also adversely affect the performance of other running programs. The priority of any process running in a system, determines the amount of CPU usage and system resources allocated to that process. Decreasing the backup priority will free up more resources for other CPU tasks.
Enter the password in the Password field To specify additional notification settings, click the Additional e-mail parameters... link.
and/or the subject in the Subject field. If you leave the From field empty, the e-mail will be composed using the name from the outgoing account. To send notification concerning process completion, select the Send notification upon operation's successful completion check box. To send notification concerning process failure, select the Send notification upon operation failure check box.
Unselecting the Do not perform operations until the command's execution is complete box, selected by default, will permit the backup process to run concurrently with your command execution. If you want the backup to be performed even if your command fails, unselect the Abort the operation if the user command fails box (selected by default). You can test execution of the command you created by clicking Test command. 4.
5 Recovery from Online Storage In this section Recovering data from Online Storage ......................................................30 Selecting a version to recover ..................................................................31 Recovery operation progress ...................................................................32 5.1 Recovering data from Online Storage Acronis True Image Online allows you to browse and recover data that was backed up on Online Storage.
To select multiple files/folders, you can use the Ctrl and Shift keys like in Windows Explorer. After you finish selection, right-click and select the required action in the shortcut menu.
In the File Versions dialog window that appears, select a version, and then click Recover, or simply drag the version to a destination in Windows Explorer To remove a file version from the storage, select the version and click the Remove icon (cross) to the right of the version number. To exit the window without recovering, click Cancel. 5.3 Recovery operation progress Once you start recovery of the selected files, the recovery progress window appears.
6 Removing data from Online Storage Because the available space on Acronis Online Storage is limited, you need to manage your Online Storage space by cleaning up the obsolete data or the data you do not need anymore. Cleanup can be done in a variety of ways. The most "drastic" one is removing a computer registered on the Online Storage. Removing a computer results in deleting all data that was backed up from that computer. Therefore, such an operation must be carried out with caution.
7 Viewing Log If you want to view the log of Acronis True Image Online operations, click Help → Event Log in the upper right corner of the main window. To view the logs for a specific period, select the period from the drop-down list. You can select Today, Week, and Month. To view all logs, select Show all. To delete a log entry, select it, right-click and select Delete in the shortcut menu. To delete all log entries, select Delete all. You can also save a log entry to file by selecting Save.