Operation Manual

7.5.4 Error Handling

These options enable you to specify how to handle errors that might occur during backup.

When a recoverable error occurs, the program re-attempts to perform the failed operation. You can

set the time interval and the number of attempts. The task finishes as soon as the operation

succeeds OR the specified number of attempts is reached.

If you select the Re-attempt, if an error occurs check box, set up the Number of attempts and the

Interval between attempts. This option is enabled by default with the following settings: Number of

attempts – 5, and Interval between attempts – 30 seconds.

For example, with the default settings if the backup destination on the network becomes unavailable

or not accessible, the program will attempt to reach the destination every 30 seconds, but no more

than 5 times. The attempts will be stopped as soon as the connection is resumed or if the specified

number of attempts is reached.

7.5.5 Disaster Recovery Plan

The disaster recovery scenario implies that sometimes there are different technical persons

managing backup and recovery procedures. Thus the person who performs the recovery may not

know the details of where the images are located, which machines they belong to, etc. Acronis

vmProtect 7 allows you to create a Disaster Recovery Plan (DRP) that contains simple step-by-step

instructions on how to recover data from backup archive in case of system failure. The Disaster

Recovery Plan can be sent by e-mail to specified users or saved to specific location/folder.

Disaster Recovery Plan is generated by Acronis Agent and sent after the first backup. A new Disaster

Recovery Plan is sent if the backup task is modified or if there are significant changes to the backup

contents.

The default value for the Disaster Recovery Plan parameter is “Disabled”.

You can enable the Disaster Recovery Plan in the Default Backup Settings for all backup tasks. Go to

Configure->Backup settings and click Disaster Recovery Plan. You can also set up DRP for any

individual backup task at the step 4 of the New backup task wizard. Click More options and go to

the Disaster Recovery Plan section.

Select Send disaster recovery plans check box to enable the DRP. Configure the DRP options as

follows:

 Enter the destination e-mail address in the E-mail addresses field. You can enter several e-mail

addresses separated by semicolons.

 Enter the e-mail subject. The default subject line is Acronis vmProtect 7 Notification from

Acronis Appliance.

 Enter the outgoing mail server (SMTP) in the SMTP Server field.

 Set the port of the outgoing mail server. By default the port is set to 25.

 If your SMTP server requires authentication, enter User name and Password in the appropriate

fields.

 Enter the e-mail sender's name in the From field.

 If necessary, select Use encryption and choose the encryption type - SSL or TLS.