User's Manual

Specifically when you recover Linux volume in a dual boot configuration, it is sometimes necessary to

apply fixes or make booting changes so that Linux can boot and load correctly. Below is a summary of

typical situations that require additional user actions when the recovered operating system becomes

unbootable.

The machine BIOS is configured to boot from another hard disk drive (HDD).

Solution: Configure the BIOS to boot from the HDD where the operating system resides.

In some cases BIOS has two menus for setting the boot sequence: one for setting the boot devices priority and

the other - for setting the HDD boot order.

A system partition was recovered to a disk that does not have an MBR

When you configure recovery of a system partition to a disk that does not have an MBR, the program

prompts whether you want to recover the MBR along with the system partition. Opt for not

recovering only if you do not want the system to be bootable.

Solution: Recover the partition once again along with the MBR of the corresponding disk.

Windows fails to boot with "NTLDR is missing" error message

Solution: Instructions on how to make Windows XP bootable if it reports "NTLDR is missing" after

being recovered with Acronis True Image Home 2010 Netbook Edition, can by found in the following

Acronis Support KB article: Windows Fails to Boot With "NTLDR is missing"

19.6. Other issues

Installation of Acronis True Image Home 2010 Netbook Edition makes shared folders inaccessible

To learn why local shared folders on the machine cannot be accessed after installation of Acronis

True Image Home 2010 Netbook Edition on this computer, see the following Acronis Support KB

article: Shared Folders Cannot be Accessed after Installation of Acronis True Image

Acronis True Image Home 2010 Netbook Edition does not find any hard disks in Windows

If the Acronis product reports that it has not found any hard disks in Windows, the issue is probably in

a third party software blocking access to the hard disks. For more details see the following Acronis

Support KB article: Acronis Product Does Not Detect Hard Disks in Windows

Acronis True Image Home 2010 Netbook Edition and Windows BitLocker

To back up and recover the system encrypted with BitLocker you need to create a sector-by-sector

image after booting from Acronis rescue media. For more detailed information click Compatibility of

Acronis True Image with Windows Vista BitLocker

Acronis True Image Home 2010 Netbook Edition does not accept the correct backup archive

password

If you provide the correct password and Acronis True Image Home 2010 Netbook Edition displays

"The password does not match" error message, please reinstall the program to resolve the issue. For

more details see the following Acronis Support KB article: Acronis True Image Cannot Access a Backup

Archive with the "Password does not match" Error