User's Manual

PROBLEM
SOLUTION
IR remote inoperative
?Verify that the batteries in the remote are fresh.
?Verify that the remote sensor eye is not obstructed.
Disc won't play
?Insert a disc with the label side facing upwards.
?Check the type of disc you put into disc tray. This
DVD only plays DVD, audio CD and Mp3.
?Both the unit and the disc are coded by region. If the
regional codes don’t match, the disc can’t be played.
Play starts, but then stops
immediately
?The disc is dirty. Clean it.
?Condensation has formed. Allow player to dry out.
No sound or distorted
sound
?Make sure your DVD is connected properly. Make
sure all cables are securely inserted into the
appropriate jacks.
?If you are using the IR headphones, make sure you
turn on the IR headphone power.
Can’t advance through a
movie
?It can’t advance through the opening credits and
warning information that appear at the beginning of
movies because the disc is programmed to prohibit
that action.
Not allowed at the
moment
?The feature or action cannot be completed at this
time because:
1. The disc’s software restricts it.
2. The disc’s software doesn’t support the feature
(e.g., angles)
3. The feature is not available at the moment.
4. 4 requested a title or chapter number that is out of
range.
Picture is distorted
?The disc might be damaged. Try another disc.
?It is normal for some distortion to appear during
forward or reverse scan.
No forward or reverse scan
?Some discs have sections that prohibit rapid
scanning or title and chapter skip.
?If you try to skip through the warning information and
credits at the beginning of a movie, you won’t be able
to. This part of the movie is often programmed to
prohibit
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TROUBLESHOOTING