User's Manual

20
TROUBLESHOOTING
PROBLEM
IR sensor inoperative
Disc won't play
—Verify that the batteries in the remote are fresh.
—Verify that the remote sensor eye is not obstructed.
—Insert a disc with the label side facing upwards.
—Check the type of disc you put into disc tray. This
DVD only plays DVDs, audio Cds and MP3s.
—Both the unit and the disc are coded by region. If the
regional codes don’t match, the disc can’t be
played.
SOLUTION
No sound or distorted
sound
Play starts, but then
stops immediately
—Make sure DVD is inserting properly.
Make sure all cables are securely inserted into the
appropriate jacks.
—If you are using the IR headphones, make sure
you turn on the IR headphone power.
—Make sure the Modulator is ON and the proper
frequency has been selected.
—The disc is dirty. Clean it.
—Condensation has formed. Allow player to dry out.
Can’t advance through
a movie
—DVD can’t advance through the opening credits
and warning information that appear at the
beginning of movies because the disc is
programmed to prohibit that action.
—The feature or action cannot be completed
at this time because:
1. The disc’s software restricts it.
2. The disc’s software doesn’t support the feature
(e.g., angles)
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number that
is out of range.
Not allowed at the
moment