USB/Ethernet DSL Modem Model #: GT701R Firmware Version: QW05.5-3.60.3.0.7.6-GT701 User Manual Ver 1.
Table of Contents 1 Introduction 1 Package Contents Minimum System Requirements Features Technical Support 2 Using Qwest DSL 1 1 2 5 9 Connecting to the Internet Disconnecting from the Internet 3 Performing a Quick Setup Quick Setup Connection Status Box Changing the User Name and Password 4 Setting up Static IP Addresses Configuring for a Single Static IP Address Configuring for a Block of Static IP Addresses VIP Mode 5 Monitoring the Modem’s Status General Status IP Traffic QoS Status LAN Status
Actiontec USB/Ethernet DSL Modem User Manual 7 Using the Modem’s Utilities Reboot Restore Default Settings Upgrade Firmware Web Activity Log 51 52 53 53 54 8 Troubleshooting 55 A Reference 59 Locating Computer Information Locating Windows Operating System Files B Setting up Static IP on a Computer 59 60 63 Windows 98 SE Windows Me Windows 2000 Windows XP 63 66 69 73 C Computer Security 77 Comparing DSL Service with a Dial-Up Modem Modem Security Computer Security Electronic Security D Specif
Table of Contents Notices 103 Regulatory Compliance Notices Modifications Miscellaneous Legal Notices Limited Warranty 103 103 104 105 iii
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1 Introduction Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Modem is sure to be one of the keys to your success.
Actiontec USB/Ethernet DSL Modem User Manual s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 9.0 - 9.2.1, or Mac OS X+ ☞ Note: Mac USB LAN port is not supported with Microsoft NT 4.0 or OS. s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator 4.0 or higher (4.
Chapter 1 Introduction Power Light The Power light displays the Modem’s current status. If the Power light glows steadily green, the Modem is receiving power and fully operational. When it is rapidly flashing, the Modem is initializing. If the Power light is not illuminated or glows solid red or amber when the power cord is plugged in, the Modem has suffered a critical error and technical support should be contacted. DSL Light The DSL light illuminates when the Modem is connected to a live DSL line.
Actiontec USB/Ethernet DSL Modem User Manual Rear Panel The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and Power), as well as a Power switch and Reset button. Power Ethernet Reset USB Phone Phone Port The Phone port is used to connect a DSL (Digital Subscriber Line) connection to the Modem. USB Port The USB port is used to connect a computer to the Modem via USB cable.
Chapter 1 Introduction Power Port The Power port is used to connect the power cord to the Modem. N Warning: Do not unplug the power cord from the Modem during the reset process. Doing so may result in permanent damage to the Modem. Technical Support Self Help To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec support page at this address: http://www.qwest.
Actiontec USB/Ethernet DSL Modem User Manual Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
Chapter 1 Introduction Other fee-based feature support includes: s Port Forwarding (Static NAT) s Static Routing s MAC Address Cloning s DMZ Hosting s NAT Routes s RIP (Dynamic Routing) This support service does not include an on-site field technician. To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at www.actiontecstore.
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Using Qwest DSL 2 Qwest DSL operates over home or business phone lines equipped with Qwest DSL service. For this reason, the Qwest DSL connection is not portable; it can’t be accessed while away from the home or business. To connect while traveling, ask the ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for free, while others charge a minimal fee.
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3 Performing a Quick Setup This chapter is a guide through a quick and basic setup of the Modem, and includes instructions on how to connect the Modem to the ISP and change the Modem’s user name and password. To complete a quick setup, the user will need information provided by the ISP. This information is sometimes contained in a welcome letter or ISP worksheet. If this document is not available, contact the ISP immediately and request one. Quick Setup To configure the Modem for basic operation: 1.
Actiontec USB/Ethernet DSL Modem User Manual 3. The “Welcome to the Quick Setup” screen appears. Follow the on-screen instructions, then click Next. 4. In the next screen, select whether MSN (Microsoft Network) is being used by clicking the “Yes” or “No” radio button, then click Next.
Chapter 3 Performing a Quick Setup 5. In the next screen, select the type of connection provided by the ISP by clicking in the radio button next to “PPPoA” or “PPPoE.” If unsure about the selection, check the information provided by the ISP. 6. Enter the user name and password provided by the ISP in the appropriate text boxes, then click in the radio button next to “Dynamic IP-DHCP.” Click Apply.
Actiontec USB/Ethernet DSL Modem User Manual 7. Make sure the Internet light on the front of the Modem glows solid green. This may take a few moments. 8. When the solid green light appears, click Apply in the Basic Setup screen. The “ISP Status” (on the left side of the screen) now displays “Connected.” The Modem is properly configured and connected to the Internet.
Chapter 3 Performing a Quick Setup Changing the User Name and Password To change the user name and password (needed to access the Modem’s GUI): 1. Open the Web browser. In the “Address” text box type: http://192.168.0.1 then press Enter on the keyboard. 2. The Qwest Home screen appears, set to the “Status” tab. Select Quick Setup from the row of tabs at the top. 3. Select Admin User Name & Password from the menu on the left side. 4. The “Admin User Name and Password” screen appears.
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Setting up Static IP Addresses 4 This chapter details how to set up the Modem with a static IP address. The first section explains the configuration using a single static IP address; the second section explains the configuration using a block of static IP addresses. Configuring for a Single Static IP Address To set up the Modem to use a single static IP address: To complete this procedure, the Internet Service Provider ☞ Note: ( ) worksheet or welcome letter must be available to consult.
Actiontec USB/Ethernet DSL Modem User Manual 3. The “Advanced Setup” tab appears. Select WAN IP Address from the menu on the left side of the screen. 4. A “Warning” screen appears. Read the on-screen information, then click Yes.
Chapter 4 Setting up Static IP Addresses 5. The “WAN IP Address” screen appears. Scroll down to step 3, “Select the IP type,” and click in the circle next to “Single Static IP Address.” 6. Enter the IP address obtained from the ISP worksheet in the “Single Static IP” text box. The “Gateway Address” and “Subnet Address” text boxes ☞ Note: are not used during this procedure. 7. If provided with DNS settings on the ISP worksheet, scroll down to “Select the DNS type.
Actiontec USB/Ethernet DSL Modem User Manual 9. The Modem saves the settings and returns to the Home screen. Select Quick Setup from the row of tabs at the top of the screen to generate the “Quick Setup” tab. 10. Select Admin User Name & Password from the menu on the left side. 11. The “Admin User Name and Password” screen appears. Enter a new user name (optional) in the “Admin User Name” text box, then a password in the “Admin Password” text box.
Chapter 4 Setting up Static IP Addresses Configuring for a Block of Static IP Addresses To set up a the Modem to use a block of static IP addresses: To complete this procedure, the Internet Service Provider ☞ Note: ( ) worksheet or welcome letter must be available to consult. ISP If no worksheet has been provided, contact the ISP. 1. Open the Web browser. In the “Address” text box type: http://192.168.0.1 then press Enter on the keyboard. 2. The Home screen appears, set to the “Status” tab.
Actiontec USB/Ethernet DSL Modem User Manual 3. The “Advanced Setup” tab appears. Select WAN IP Address from the menu on the left side of the screen. 4. A “Warning” screen appears. Read the on-screen information, then click Yes.
Chapter 4 Setting up Static IP Addresses 5. The “WAN IP Address” screen appears. Scroll down to “Select the IP type,” click on the circle next to “Block of Static IP Addresses.” 6. Enter the Gateway and Subnet Mask addresses obtained from the ISP worksheet in the appropriate text boxes. 7a. If provided with DNS settings on the ISP worksheet, scroll down to “Select the DNS type.” Click the circle next to “Static DNS Addresses” and enter the DNS addresses in the appropriate text boxes. Go to step 8. 7b.
Actiontec USB/Ethernet DSL Modem User Manual 9. The Modem saves the settings and returns to the Home screen. Select Quick Setup from the row of tabs to generate the “Quick Setup” tab. 10. Select Admin User Name & Password from the menu on the left side. 11. The “Admin User Name and Password” screen appears. Enter a new user name (optional) in the “Admin User Name” text box, then a password in the “Admin Password” text box.
Monitoring the Modem’s Status 5 # After configuring the Modem, settings can be viewed by selecting the “Status” tab in the Home screen. Most of these settings are not modifiable from these screens. The Status options include General Status, IP Traffic QoS Status, LAN Status, NAT Table, Routing Table, WAN Status, and Active User List. General Status Selecting General Status from the Status tab generates the “General Status” screen, which displays many of the Modem’s settings.
Actiontec USB/Ethernet DSL Modem User Manual IP Traffic QoS Status Selecting IP Traffic QoS Status from the Status tab generates the “IP Traffic QoS Status” screen, which displays various aspects of the QoS settings and rates of the Modem. Use in conjunction with the Modem’s QoS settings (see page 38). LAN Status Selecting LAN Status from the Status tab generates the “LAN Status” screen. This screen displays on overview of the Modem’s LAN (local area network) connections.
Chapter 5 Monitoring the Modem’s Status NAT Table Selecting NAT Table from the Status tab generates the “NAT Table” screen. This screen displays details concerning the Modem’s NAT (Network Address Translation) settings. Routing Table Selecting Routing Table from the Status tab generates the “Routing Table” screen. This screen displays on overview of the Modem’s routes.
Actiontec USB/Ethernet DSL Modem User Manual WAN Status Selecting WAN Status from the Status tab generates the “WAN Status” screen. This screen displays on overview of the Modem’s WAN (wide area network) connection.
Chapter 5 Monitoring the Modem’s Status Active User List Selecting Active User List from the Status tab generates the “Active User List” screen. This screen displays a list of the users currently connected to the Modem accessing the Internet with NAT security activated.
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Configuring Advanced Settings 6 # This chapter contains information concerning the advanced configuration options (Advanced Setup) of the Modem, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Setup screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard. 2. The Qwest Home screen appears, set to the “Status” tab.
Actiontec USB/Ethernet DSL Modem User Manual 3. The “Advanced Setup” tap appears. From here, select a configuration option from the menu on the left side of the screen. Services Blocking Selecting Services Blocking in the Advanced Setup tab generates the “Services Blocking” screen. To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on the network: 1. Enter the computer’s IP address in the “IP Address” text box. 2. Select the Internet service(s) to be blocked. 3.
Chapter 6 Configuring Advanced Settings Website Blocking Selecting Website Blocking in the Advanced Setup tab generates the “Website Blocking” screen. This feature enables the Modem to block Web sites to all computers on the network. To block a Web site, enter the address of the Web site in the “Website” text box and click Add. The blocked Web site address will be displayed in the “Blocked Website List” text box, and will not be available to computers on the network.
Actiontec USB/Ethernet DSL Modem User Manual DHCP Settings Selecting DHCP Settings in the Advanced Setup tab generates the “DHCP Settings” screen. The Modem has a built-in DHCP (Dynamic Host Configuration Protocol) server that automatically assigns a different IP address to each computer on the network, eliminating IP address conflicts. The factory default setting is On. To disable the DHCP server, select Off. Actiontec strongly recommends leaving the DHCP Server option On.
Chapter 6 Configuring Advanced Settings Beginning IP Address, Ending IP Address These are the IP addresses at which the DHCP server starts and stops assigning IP addresses. Actiontec recommends keeping the factory default settings for these IP addresses (192.168.0.2 and 192.168.0.254, respectively). The beginning and ending IP addresses define the IP address range of the Modem. If the default values are left intact, the Modem supplies a unique IP address between 192.168.0.2 and 192.168.0.
Actiontec USB/Ethernet DSL Modem User Manual The “LAN IP Address” screen appears. The values in the “LAN IP Address” and “Netmask” text boxes are the IP address and subnet mask address of the Modem as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the default factory settings (IP address - 192.168.0.1; subnet mask - 255.255.255.0). the Modem’s Address is modified, verify the ☞ Note: IfServer range is within the same subnet.
Chapter 6 Configuring Advanced Settings The “WAN IP Address” screen appears. WAN IP Address allows manual set up of the IP address of the Modem. There are five ways to do this: PPPoA, PPPoE, RFC 1483 Transparent Bridging, RFC 1483 via DHCP, and RFC 1483 via Static IP. Some providers use o to establish com☞ Note: munication with an end user. If unsure about which connection DSL PPP E/PPPoA is present, check with the ISP before continuing.
Actiontec USB/Ethernet DSL Modem User Manual PPPoA/PPPoE Select one of these options to allow the Modem to use the Point-to-Point over ATM (PPPoA) or Point-to-Point over Ethernet (PPPoE) protocol. If a user name and password were entered during Basic Setup, they should be displayed in the “PPP User Name” and “PPP Password” text boxes, respectively. If not, enter the information now. If the information is unavailable, contact the ISP.
Chapter 6 Configuring Advanced Settings RFC 1483 via Static IP Select this option if the ISP service is configured to use RFC 1483 using a static IP address, which causes the IP address and routing information to terminate at the Modem, as opposed to the IP address and routing information being bridged to terminate at the computer. This allows the use of the router capabilities for the Local Area Network (LAN).
Actiontec USB/Ethernet DSL Modem User Manual IP QoS Settings Upstream Selecting IP QoS Settings Upstream from the “Advanced Setup” generates the “IP QoS Upstream Settings” screen. QoS (Quality of Service) allows the prioritization of certain types of data traffic (such as VoIP traffic) over other types of traffic (such as standard data). Both upstream (data coming into the network) and downstream (data going out of the network) traffic can be prioritzed using QoS.
Chapter 6 Configuring Advanced Settings Total Available Bandwidth Displays the total amount of available bandwidth (in kilobits per second). High Priority Bandwidth Enter the amount of high priority bandwidth to be used by the prioritized traffic type (cannot exceed total available bandwidth). Priority Always set to “High” and cannot be changed. Protocol Select the data type being configured. Options: ALL, TCP, UDP, GRE, ICMP.
Actiontec USB/Ethernet DSL Modem User Manual IP QoS Settings Downstream Selecting IP QoS Settings Downstream from the “Advanced Setup” tab generates the “IP QoS Downstream Settings” screen. The “IP QoS Downstream Settings” screen is identical to the “IP QoS Upstream Settings” screen, with the exception of the “Trusted Mode” option. Use this screen to configure QoS for data going out of the network. When finished in this screen, click Apply to activate any changes made.
Chapter 6 Configuring Advanced Settings Remote Management/Telnet Selecting Remote Management in the Advanced Setup tab generates the “Remote Management/Telnet” screen. Remote Management allows access to the Modem through the Internet via another computer. Actiontec recommends leaving the Remote Management and Remote Telnet Off (the factory default setting).
Actiontec USB/Ethernet DSL Modem User Manual Dynamic Routing (RIP) Selecting Dynamic Routing (RIP) in the Advanced Setup tab generates the “Dynamic Routing (RIP)” screen. If a gateway is set up behind the Modem in the network configuration, consult the documentation that came with the gateway to see what kind of dynamic routing is required, then select the needed option. Static Routing Selecting Static Routing in the Advanced Setup tab generates the “Static Routing” screen.
Chapter 6 Configuring Advanced Settings Admin User Name and Password Selecting Admin User Name and Password in the Advanced Setup tab generates the “Admin User Name and Password” screen. To change the Modem’s user name and password, enter a new user name (optional) in the “Admin User Name” text box, then a password in the “Admin Password” text box. Make sure to write the user name and password down and keep them in a secure location.
Actiontec USB/Ethernet DSL Modem User Manual Advanced Port Forwarding Selecting Advanced Port Forwarding in the Advanced Setup tab generates the “Advanced Port Forwarding” screen. Port forwarding allows certain programs to bypass the Modem’s built-in firewall, allowing access to parts of the network (for hosting a Web or ftp server, for example). To use port forwarding, enter the IP port range in the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using DMZ Hosting.
Chapter 6 Configuring Advanced Settings Applications Selecting Applications in the Advanced Setup tab generates the “Applications” screen. To use, select the host name of a computer on the network from the “LAN Device” drop-down list (click the down arrow), then click Add. Next, select a “Category” by clicking the appropriate radio button. In the “Available Rules” list box, select a game, application, server, etc., then click Add>>. The selected item appears in the “Applied Rules” list box.
Actiontec USB/Ethernet DSL Modem User Manual DMZ Hosting Selecting DMZ Hosting in the Advanced Setup tab generates the “DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the computer on the network to be used as a DMZ host in the “DMZ Host IP Address” text box, then click On. DMZ hosting is used to support online gaming and Internet conferencing services. These programs usually require multiple open ports, making the network accessible from the Internet.
Chapter 6 Configuring Advanced Settings NAT (Network Address Translation) Selecting NAT in the Advanced Setup tab generates the “NAT” screen. The Modem’s basic firewall security is based on NAT. Disabling NAT allows the computers connected to the Modem to be accessed by outside parties. Do not turn NAT off unless instructed to do so by the ISP.
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Using the Modem’s Utilities 7 The Modem’s Graphical User Interface includes a collection of utilities to keep the Modem operating successfully, including Reboot, Restore Default Settings, Upgrade Firmware, and Web Activity Log. To access the Modem’s Utilities: 1. Open the Web browser. In the “Address” text box type: http://192.168.0.1 then press Enter on the keyboard. 2. The Home screen appears, set to the “Status” tab. Select Utilities from the row of tabs at the top.
Actiontec USB/Ethernet DSL Modem User Manual 3. The “Utilities” tab appears. From this screen, select a Utilities option by clicking on its link. Reboot Selecting Reboot from the Utilities tab generates the “Reboot” screen. To reboot the Modem, click Reboot.
Chapter 7 Using the Modem’s Utilities Restore Default Settings To restore the Modem to its factory default settings, select Restore Default Settings from the Utilities tab. When the “Restore Default Settings” screen appears, click Restore Default Settings. Any changes made to the Modem’s settings will be lost and the factory default settings restored. During this process, the Modem’s Power light flashes and the Modem is disabled.
Actiontec USB/Ethernet DSL Modem User Manual Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Modem’s network has visited. To access the “Web Activity Log” screen, select Web Activity Log from the Utilities tab.
Troubleshooting 8 This chapter contains a list of problems that may be encountered while using the Modem, and techniques to try and overcome the problem. Note that these techniques may not solve the problem. LAN Connection Failure s s s Ensure the Modem is properly installed, the LAN connections are installed correctly, and the power is on. Confirm the computer and Modem are on the same network segment.
Actiontec USB/Ethernet DSL Modem User Manual There should be an entry for IP address, Subnet Mask, and Default Gateway. Additionally, the “IP Address” entry should be on the 192.168.0.X network (with “X” defining a range from 2 though 255). If the Ethernet adapter is showing an incorrect IP address, click Release, which sets all values back to 0 (zero). Then, click Renew (this process may take a few seconds). The renewed IP address should be on the 192.168.0.X network.
Chapter 8 Troubleshooting Time out error occurs when entering a URL or IP Address s Verify all the computers are working properly. s Ensure the IP settings are correct. s Ensure the Modem is on and connected properly. s Verify the Modem’s settings are the same as the computer by clicking Status in the Modem GUI’s Home screen.
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A Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for Windows 98 SE, Me, NT 4.0, 2000 and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
Actiontec USB/Ethernet DSL Modem User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks. Windows 98 SE 1. From the desktop, click Start. 2. When the menu appears, select Find, then Files or Folders. 3. When the “Find: All Files” window appears, select Name & Location. 4. In the “Named” text box, enter: *.
Appendix A Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. 5. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL. 6b. Windows 2000: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINNT \Driver Cache. 7.
Actiontec USB/Ethernet DSL Modem User Manual Windows XP 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders. 4. Another panel, titled “Search by any or all of the criteria below” appears. In the “Look in” text box, click the down arrow and select My Computer from the menu that appears. 5.
Setting up Static IP on a Computer B To communicate with the Modem from a computer on the network (to use the Modem’s GUI, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Modem are on the same subnet. To set up static IP on a computer, select the operating system and follow the instructions. The following procedures are based on the Modem’s ☞ Note: factory default address.
Actiontec USB/Ethernet DSL Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Appendix B Setting up Static IP on a Computer 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Select IP Address. 7. In the “IP Address” tab, make sure the radio button next to “Specify an IP Address” is active (contains a black dot). If the radio button is already active, leave it alone. 8. Enter the following numbers in the “IP Address” text box: 192.168.0.
Actiontec USB/Ethernet DSL Modem User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 10. Click OK. The TCP/IP Properties window disappears. 11. In the Network window, click OK. The Network window disappears. 12. The “System Settings Change” window appears, asking whether the computer should be restarted. Click Yes. The computer restarts.
Appendix B Setting up Static IP on a Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Actiontec USB/Ethernet DSL Modem User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Click IP Address. 7. In the “IP Address” tab, make sure the radio button next to “Specify an IP Address” is active (contains a black dot). If the radio button is already active, leave it alone. 8. Enter the following numbers in the “IP Address” text box: 192.168.0.
Appendix B Setting up Static IP on a Computer 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click OK. The TCP/IP Properties window disappears. 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box. 12. In the Network window, click OK. The Network window disappears. 13.
Actiontec USB/Ethernet DSL Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dialup Connections.
Appendix B Setting up Static IP on a Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in the computer by finding the name of the network card in the “Device Name” column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
Actiontec USB/Ethernet DSL Modem User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP). 9. The “Internet Protocol (TCP/IP) Properties” window appears. 10. In the General tab, make sure the radio button next to “Obtain an IP Address automatically” is active (contains a black dot). If the radio button is already active, leave it alone. 11.
Appendix B Setting up Static IP on a Computer 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears. 14 In the “Local Area Connection Properties” window, click OK. The Local Area Connection Properties window disappears. 15. Click Close in the Local Area Connection Status window. The window disappears. 16.
Actiontec USB/Ethernet DSL Modem User Manual 3. When the “Control Panel” window appears, double-click Network Connections. 4. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the “Device Name” column.
Appendix B Setting up Static IP on a Computer 5. The “Local Area Connection Properties” window appears. Select General. 6. In the “This connection uses the following items” list box, double-click Internet Protocol (TCP/IP). 7. The “Internet Protocol (TCP/IP) Properties” window appears. 8. In the General tab, make sure the radio button next to “Use the following IP Address” is active (contains a black dot). If the radio button is already active, leave it alone.
Actiontec USB/Ethernet DSL Modem User Manual 9. Enter the following address in the “IP Address” text box: 192.168.0.2 Enter the periods in the address by pressing the space bar on the keyboard. 10. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 11. Click OK. The Internet Protocol (TCP/IP) Properties window disappears. 12 In the Local Area Connection Properties window, click Close.
Computer Security C The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send E-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing malicious mischief, or worse.
Actiontec USB/Ethernet DSL Modem User Manual Modem Security If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide the Modem with an administrative password. If a password is not set, someone on the Internet can access the Modem and change its configuration or steal your PPP login name and password. For instructions on setting the password, see the “Changing the User Name and Password” on page 15.
Appendix C Computer Security Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access by other people on the Internet. If using a network application that allows remote access, consider installing a firewall. Electronic Security The following are two methods to secure your computer electronically.
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D Specifications General Model Number GT701R (USB/Ethernet DSL Modem) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) G.dmt G.lite t1.
Actiontec USB/Ethernet DSL Modem User Manual LED Indicators Power, DSL, Internet, Ethernet, USB Environmental Power External, 12V DC, 600mA Certifications FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 158ºF) Operating Humidity 10% to 85% non-condensing Storage Humidity 5% to 90% non-condensing ☞ Note: Specifications are subject to change without notice.
E Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
Actiontec USB/Ethernet DSL Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damaging files or computers on the network. Gateway A central device that manages the data traffic of your network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host.
Appendix E Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network. SSID See “ESSID.” TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet.
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Firewall Security Levels F The following information is related to the Firewall section of the “Configuring Advanced Settings” chapter (see page 48). The Firewall options include Off, Low, Medium, High, and Custom. Off (No Firewall Security) To turn firewall security off on the Modem, click in the “Off” radio button in the Firewall screen. At this setting, all services and their respective ports are open.
Actiontec USB/Ethernet DSL Modem User Manual Low Security Level Apply the lowest firewall security setting by selecting “Low” in the Firewall screen. Services and their respective ports are open if a check appears in the appropriate check box, or closed if no check appears. If the service and/or port does not appear in the screen, it is open. This setting can be modified by clicking in check boxes to open or close particular services/ports.
Appendix F Firewall Security Levels Medium Security Level Apply a medium firewall security setting by selecting “Medium” in the Firewall screen. Services and their respective ports are open if a check appears in the appropriate check box, or closed if no check appears. If the service and/or port does not appear in the screen, it is open. This setting can be modified by clicking in check boxes to open or close particular services/ports.
Actiontec USB/Ethernet DSL Modem User Manual High Security Level Apply the highest firewall security setting by selecting “High” in the Firewall screen. Services and their respective ports are open if a check appears in the appropriate check box, or closed if no check appears. If the service and/or port does not appear in the screen, it is open. This setting can be modified by clicking in check boxes to open or close particular services/ports.
Appendix F Firewall Security Levels Custom Security Level Apply a customized firewall security setting by selecting “Custom” in the Firewall screen, which lists all services and ports available on the Modem. Services and their respective ports are open if a check appears in the appropriate check box, or closed if no check appears. If the service and/or port does not appear in the screen, it is open. This setting can be modified by clicking in check boxes to open or close particular services/ports.
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Setting up a Non-Windows System G The Modem supports both the Classic Macintosh operating systems (9.2.1 and below), as well as OS X. When installing any software, consult the user manual and ☞ Note: help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Modem, Open Transport 2.5.2 or above must be loaded on the computer. 1. Click Apple, Control Panels, then TCP/IP.
Actiontec USB/Ethernet DSL Modem User Manual 2. When the “TCP/IP” window appears, select Edit from menu bar, then select User Mode. 3. When the “User Mode” window appears, select Advanced, then click OK. 4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down list. 5. Select Using DHCP Server from the “Configure” drop-down list. 6. Ensure the “Use 802.3” option is not checked. 7. Disregard any addresses in the IP Address text boxes.
Appendix G Setting up a Non-Windows System OS X 1. From the Apple Menu, select System Preferences. 2. When the “System Preferences” window appears, click Network.
Actiontec USB/Ethernet DSL Modem User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP. 5. Click Apply Now and close the “System Preferences” application. The TCP/ IP settings are configured. Next, go to “Connecting to the ISP,” below. Connecting to the ISP To connect the Modem to the ISP: 1. Open a Web browser. In the “Address” text box type: http://192.168.0.
Appendix G Setting up a Non-Windows System 2. The Home screen appears, set to the “Status” tab. Select Quick Setup from the row of tabs at the top. If the Home screen does not appear, make sure the ☞ Note: Ethernet cable is properly connected to the Modem. 3. The “Welcome to the Quick Setup” screen appears. Follow the on-screen instructions, then click Next. 4. In the next screen (“Are you an MSN user?”), click the “No” radio button, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 5. In the next screen, select the type of connection provided by the ISP by clicking in the radio button next to “PPPoA” or “PPPoE.” If unsure about the selection, check the information provided by the ISP. 6. If applicable, enter the user name and password provided by the ISP in the appropriate text boxes, then click in the radio button next to either “Dynamic IP-DHCP” or “Single Static IP Address.” Click Apply.
H Additional Technical Support Options This appendix contains information about additional technical support options. Self Help To obtain more answers to DSL configuration questions on your own, visit the Qwest DSL Actiontec support page at: http://www.qwest.com/dsl/customerservice/actiontecgt701-wg.html A Help page is also available via the Modem’s Graphical User Interface. To access it, enter 192.168.0.1 in the “Address” text box of a Web browser, then click Utilities.
Actiontec USB/Ethernet DSL Modem User Manual Advanced Feature Support Qwest Technical Support (1-800-247-7285) provides configuration assistance support for the following advanced features: s Website Blocking s Services Blocking s VPN Passthrough s DHCP s NAT (Network Address Translation) s Remote Management s Firewall s VIP s LAN IP Address These features are supported with the Modem only. Implementing the above features within your network (LAN) is not supported by Qwest.
Appendix H Additional Technical Support Options This service also provides support (at $29.95 per incident) for the following advanced features: s Port Forwarding (Static NAT) s DMZ Hosting s Static Routing s NAT Routes s MAC Address Cloning s RIP (Dynamic Routing) This service does not include on-site field technician support. To purchase Actiontec wireless adapters and peripherals, go to: www.actiontecstore.
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Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Actiontec USB/Ethernet DSL Modem User Manual This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec USB/Ethernet DSL Modem User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Actiontec USB/Ethernet DSL Modem User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
