Wireless Network Extender Model # WEB5500 User Guide xxxx-xxxx-000 rev.
Table of Contents Introduction 2 Features 3 Getting to Know the Extender 4 Front Panel 4 Back Panel 5 Accessing the Extender’s GUI 6 Status 9 Wireless Setup 10 Advanced Setup 16 Specifications 19 Notices 21 Warranty 21 Important Safety Instructions 22 FCC Class B Equipment 23 Important Note on WiFi 24 Contact Information 25 Technical Support 25 1
Introduction The Actiontec WEB5500 is a wireless network extender with dual concurrent radios supporting both 2.4GHz and 5GHz operation in 802.11 a/b/g/n, and also 5GHz in 802.11ac. This allows the Extender to connect to everything from legacy wireless laptops, computers, and gaming platforms, up to the most current (and future) Apple and Android tablets, laptops, media platforms, and smartphones.
WEB5500 Wireless Network Extender Features • Upgrade to 802.11ac speeds without replacing your router • Dual-band concurrent radios for wireless throughput up to 2 Gbps: * 4x4 802.11ac 5 GHz solution * 2x2 2.
Getting to Know the Extender This chapter describes the location and uses of the Extender’s LEDs, ports, and buttons. Front Panel The front panel features LEDs that illuminate in green when the operation of power, available ports and wireless bands are functioning and in use. Power 2.
Getting to Know the Extender Back Panel • Power port: used to connect the power adapter (external, 12V/1.5A; Actiontec Model: NBS24J120150VU) to the Extender. • Reset button: restores the Extender back to the original factory default settings when held down for at least 10 seconds. • Dual-port Gigabit Ethernet switch: used for directly connecting the Extender to the gateway/modem. • Labels: indicate the factory default GUI access username and password, network SSID names, and security keys.
Accessing the Extender’s GUI The Extender features an onboard graphical user interface (GUI) that includes user-configurable settings. Some of these settings should be accessed by experienced network technicians only. To configure the network settings of the Extender: 1. Ensure that the Extender is connected to a gateway/modem, and that both devices are powered on. 2. On a computer connected to the same network as the gateway/ modem and Extender, log in to the gateway/modem by entering 192.168.99.
Getting to Know the Extender 6. The Extender’s Login screen appears. Enter the Extender’s Username and Password (found on the label located on the back panel of the Extender; see second figure, below).
WEB5500 Wireless Network Extender The Extender’s GUI’s Status screen appears, as shown below.
Getting to Know the Extender Status The first GUI screen that appears is the Status screen, which can also be generated by clicking the Status icon in the menu bar. This screen contains basic information about the Extender’s wireless status, network stations, and product information about the Extender. There are no configurable settings available in this screen.
WEB5500 Wireless Network Extender Wireless Setup Clicking the Wireless Setup icon from the menu bar of any of the Extender’s GUI screens generates the Wireless Network List screen. Additional wireless settings can be accessed from the menu on the left side. These settings configure various aspects of the Extender’s wireless network, and the majority of them should be adjusted by an experienced network technician only. The exceptions are the settings contained in the Basic Setup screen.
Getting to Know the Extender Basic Setup The Basic Setup wireless network screen contains various settings regarding the Extender’s wireless network. When finished adjusting the settings in this screen, click Apply. Multiple SSID This option allows the user to setup different SSIDs (wireless networks) with different parameters. Select the option desired from the Multiple SSID drop-down menu. Wireless Radio This option turns the Extender’s wireless radio on and off.
WEB5500 Wireless Network Extender SSID Broadcast This option controls whether or not the name of the network is broadcast to other wireless devices (usually, in the device’s available wireless network list). Select Enable or Disable by clicking in the appropriate radio button. Transmit Power This option controls the power of the Extender’s wireless radio. We recommend leaving this setting at 100%.
Getting to Know the Extender Password Phrase This option allows the user to enter a custom password phrase or value. Wireless Security The Wireless Security screen allows the user to apply wireless security to the Extender’s wireless network. This screen should be accessed by experienced network technicians only. Note: The Extender can be configured with the gateway/router’s wireless settings (including security settings).
WEB5500 Wireless Network Extender WPS The WPS screen allows the Extender to accept wireless clients via Wi-Fi Protected Setup (WPS), an automatic wireless network connection protocol. Only experienced network technicians should configure the settings in this screen. Advanced Wireless Setup The Advanced Wireless Setup screen allows the Extender to be configured with multiple SSIDs.
Getting to Know the Extender Wireless Access Control The Wireless Access Control screen contains a number of advanced settings regarding the Extender’s wireless network. Only experienced network technicians should configure these settings.
WEB5500 Wireless Network Extender Advanced Setup Clicking the Advanced Setup icon from any of the Extender’s GUI screens generates the Management screen, along with other advanced settings accessed through the menu on the left side. These settings configure various administrative aspects of the Extender and its GUI. They should be adjusted by an experienced network technicians only. Management The Management screen (above) allows the Extender’s IP address settings to be modified.
Getting to Know the Extender Factory Default The Factory Default advanced setup screen allows the Extender’s factory default settings to be reapplied, erasing all current settings. Click Restore Default Settings to restore the Extender to its factory default state. Firmware Restore The Firmware Restore screen lists the active and backup firmware versions available on the Extender. Click Swap Firmware to switch the active firmware to the backup firmware, and vice versa.
WEB5500 Wireless Network Extender Firmware Upgrade Actiontec periodically posts firmware upgrades that may include enhancements and/or bug fixes for the Extender. To upgrade the Extender’s firmware: 1. Go to www.actiontec.com/support for information about the latest firmware available for the Extender. If the version is the same as the current version applied to the Extender, there is no need to upgrade the firmware. If the online version is newer, download it to a notebook computer. 2.
Specifications Model Number WEB5500 Certifications Wi-Fi (a, b, g, n, ac) WPA, WPA2 WMM Wi-Fi Protected Setup IP Wi-Fi 802.11 a/b/g/n/ac IEEE standard 5GHz/2.4GHz LAN Connections Ethernet ports (2): 10/100/1000 LED Indicators Power, WiFi 2.4 GHz, WiFi 5 GHz, LAN Ethernet 1, LAN Ethernet 2 Gain and Impedance Gain: 2.
WEB5500 Wireless Network Extender Power External, 12V/1.5A; Actiontec Model: NBS24J120150VU Regulatory FCC part 15, UL-60950-1 Environmental Operating temperature - 0ºC to 40ºC (32ºF to 104ºF) Storage temperature - 0ºC to 70ºC (32ºF to 158ºF) Operating humidity - 10% to 85% non-condensing Storage humidity - 5% to 95% non-condensing Altitude: -197 ft. to 7000 ft. Note: Specifications are subject to change without notice.
Notices Warranty This product has a one-year Limited Hardware Warranty and 90-day free software updates from date of purchase. Local Law This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States To the extent that this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modified to be consistent with such local law.
WEB5500 Wireless Network Extender Important Safety Instructions Basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and personal injury, including the following: • Do not use this product near water – for example, near a bathtub, kitchen sink, laundry tub, or swimming pool, or in a wet basement; only clean with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
Notices FCC Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
WEB5500 Wireless Network Extender Declaration of Conformity for Products Marked With the FCC logo This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference; 2. This device must accept any interference received, including interference that may cause undesired operation of the device.
Notices The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comp with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate. The transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
