User manual

FiOS Router User Manual

187

How do I find out what IP address my computer is using?

Windows 7 - Click the Windows button and select Control Panel. In the Control

Panel, click View Network Status and Tasks. In the next window, click Local

Area Connection. In the “Local Area Connection Status” window, click Details.

Windows Vista - Click the Windows button and select Control Panel. In the

Control Panel, click Network and Sharing Center. In the “Network and Sharing

Center” window, click View Status. In the “Local Area Connection Status”

window, click Details.

Windows 2000, XP - Select Start, Run and type “cmd.” Press Enter. When the

command screen appears, type “ipconfig” and press Enter.

My computer cannot connect to the Internet via MoCA. What should I do?

First, check the connection, and make sure all cables are connected correctly.

Then make sure the NIM is still connected, and check the Ethernet connection

to the NIM from the computer. A computer cannot be connected directly via a

MoCA cable; it must go through a NIM to connect. The NIM converts the MoCA

signal to an Ethernet signal the computer can understand.

I used DHCP to configure my network. Do I need to restart my computer

to refresh my IP address?

No. Follow these steps to refresh the IP address:

Windows 7, Vista, XP - Unplug the Ethernet cable or wireless card and plug it

back in.

Windows 2000 - Select Start, Run, type “cmd,” and press Enter. At the DOS

prompt, type “ipconfig /release” and press Enter, then type “ipconfig /renew”

and press Enter.

I cannot access the FiOS Router’s Graphical User Interface? What should

I do?

If you cannot access the FiOS Router’s Graphical User Interface (GUI), make sure

the computer connected to the FiOS Router is set up to dynamically receive an

IP address.