Wireless–Ready DSL Gateway User Manual
Table of Contents Introduction 1 Package Contents Minimum System Requirements Technical Support Connecting the Gateway Connecting the Power and DSL Cable Connecting to a Computer Connecting the Phone Filters Connecting Network Computers Configuring the Gateway Using Qwest DSL Connecting to the Internet Disconnecting from the Internet Basic Setup 1 1 2 3 3 5 7 8 11 15 15 15 17 Basic Setup Gateway Features 17 19 Advanced Setup 23 Accessing Advanced Setup WAN IP Address Wireless Settings LAN IP A
Locating Computer Information Locating Windows Operating System Files Wiring Information Computer Security 43 44 46 49 Securing the Gateway and Computer Specifications 49 53 General Wireless Operating Range LED Indicators Environmental Glossary Notices 53 54 54 55 57 61 Regulatory Compliance Notices Modifications Limited Warranty 61 61 63 ii
1 Introduction Thank you for purchasing the Actiontec Wireless-Ready Gateway. The Gateway is the simplest way to connect a multiple number of computers to a single highspeed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec Wireless-Ready DSL Gateway is one of the keys to your success.
Actiontec Wireless-Ready DSL Gateway Technical Support Actiontec Electronics prides itself on making high-quality, durable, high-performance products. If you need assistance, the Actiontec Technical Support Department is available every day from 6 A.M. to 11 P.M. (MST) to provide professional support. Actiontec Electronics, Inc. 760 N. Mary Avenue Sunnyvale, CA 94085 Technical Support Phone: 719-884-8300 E-mail: techsupp@actiontec.com Internet: www.actiontec.
4 Connecting the Gateway The instructions that follow parallel closely with the steps contained in the Installation Buddy, which provides a visual guide to setting up the Gateway. It is recommended that the user run the Installation Buddy first, before attempting any other procedures. To set up the Gateway, the user must first connect it to a computer via USB or Ethernet cable.
Actiontec Wireless-Ready DSL Gateway 3. Confirm that the Power Light on the DSL Gateway is green. 4. Get the Phone Line Splitter out of the Black Bag.and plug the thin, rectangular end of the Splitter into the Phone Jack closest to your computer 5. Get the Black DSL Cable out of the Black Bag. and plug one end of the DSL Cable into the DSL Port located on the back of the DSL Gateway. 6.
Chapter 2 Connecting the Gateway 7. Confirm that the Power and Internet Lights on the DSL Gateway are solid green. If the Internet Light continues to blink, confirm you have ☞ Note: received notification from your DSL Service Provider that your DSL service is on. Otherwise, contact your DSL Service Provider immediately. Connecting to a Computer There are two ways to connect the Gateway to a computer: Ethernet or USB cable. Ethernet 1.
Actiontec Wireless-Ready DSL Gateway 2. Plug the loose end of the Yellow Cable into the Ethernet Port on the back of the computer. 3. Confirm that one of the four Ethernet Network Lights on the DSL Gateway is green (this may take a few moments). If none of the Ethernet Network Lights glows green, ☞ Note: check the Yellow Cable and ensure it has been connected properly. USB 1. Get the Purple Cable from the Purple Bag and plug one end of the Purple Cable into the Purple Port on the back of the Gateway.
Chapter 2 Connecting the Gateway 2. Plug the loose end of the Purple Cable into the USB Port on the front or back of your computer. Connecting the Phone Filters Phone filters separate the DSL signal from the voice signal on the phone line to allow the user to talk on the phone and be online at the same time. All devices using the same phone line (the same phone number) as the DSL connection require phone filters, including telephones, fax machines, caller ID boxes, and answering machines.
Actiontec Wireless-Ready DSL Gateway 3. Plug a phone filter into the phone jack. 4. Plug one end of the phone cable into the phone jack and keep the other end attached to the device. 5. Repeat steps 1-4 for every other device that shares a phone line with the DSL connection. Connecting Network Computers Other computers can be connected to the Gateway to form a network. The network computers can be connected to the Gateway in three ways: Ethernet, USB, or wirelessly.
Chapter 2 Connecting the Gateway USB Use the procedure for connecting the first computer to the Gateway via USB (see “USB” on page xx) to connect network computers, substituting a standard, USB cable for the purple cable. Only one computer can be connected to the Gateway via USB. Wireless Computers to be added to the network wirelessly must have ☞ Note: wireless adapter, wireless adapter, wireless capabilities ( PCI USB etc.). 1.
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3 Configuring the Gateway Once the Gateway has been connected to a computer, it must be configured. Use the following procedure. 1. If you connected the DSL Gateway correctly, a “Congratulations” window appears. Click Next. 2. The first “Actiontec Installation Buddy” window appears. Read the instructions onscreen, select the type of ISP protocol, then click Next. (If you chose “RFC 1483,” go to Step 4.
Actiontec Wireless-Ready DSL Gateway 3. In the next window, type in the User ID and Password. If the ISP doesn’t require this information, check the appropriate box. Click Next. 4. In the next window, select the type of Internet protocol your ISP connection uses (Static IP or Dynamic IP [DHCP]), then click Next. (If “Dynamic IP” was chosen, go to Step 6.
Chapter 3 Configuring the Gateway 5. In the next window, type in the IP Address, Subnet, Gateway, DNS 1, and DNS 2 addresses in their respective text boxes. Depending on your connection, you may not have to type an address in every text box. 6. The last window appears. Click Finish to exit the Installation Buddy. The installation of the DSL Gateway is complete.
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Using Qwest DSL 4 Qwest DSL operates over home or business phone lines equipped with Qwest DSL service. For this reason, the Qwest DSL connection is not portable; it can’t be accessed while away from home or business. To connect while traveling, ask the ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for free, while others charge a minimal fee.
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5 Basic Setup This section is a guide through a basic configuration of the Gateway, including how to connect the Gateway to the ISP. Basic Setup To configure the gateway for basic operation: 1. Open the Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup.
Actiontec Wireless-Ready DSL Gateway 4. Complete the two steps listed in the “Basic Setup” screen, then click Next. 6. Enter the User Name and Password provided by the ISP in the “DSL Broadband Connection - PPPoE” screen. Click Next. ☞ Note: If the ISP uses a connection method other than PPPoE (DHCP or Static IP, for example) see “Advanced Setup” to connect the Gateway. 7. Click Save and Restart in the “Save and Restart” screen. 8. The “Congratulations” screen appears.
Chapter 5 Basic Setup The power LED flashes rapidly while the Gateway restarts, then glows steadily green when fully operational. The Gateway is now configured and users can start surfing the Web. If an error stating the Web browser was unable to connect to the Internet appears, check the configuration settings. Ensure all the information required by the ISP is entered correctly. Gateway Features This section contains a quick description of the Gateway’s LEDs and switches.
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Advanced Setup 6 This section contains information concerning advanced configuration, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Setup configuration screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3.
Actiontec Wireless-Ready DSL Gateway 4. In the next screen, read the recommendations. To perform an advanced setup on the Gateway, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
Chapter 6 Advanced Configuration After selecting a connection type, click Next to continue configuring the connection. Obtain an IP Address through PPPoE or PPPoA Select this option to allow the Gateway to use the Point-to-Point over Ethernet (PPPoE) or Point-to-Point over ATM (PPPoA) protocol. If a User Name and Password was entered during Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/PPPoA” screen. If not, enter the information now.
Actiontec Wireless-Ready DSL Gateway Obtain an IP Through DHCP Select this option (used for cable modem configurations without a Static IP assigned by an ISP) to allow the modem to query the ISP and receive IP address and routing information. Some ISPs need to authenticate their end users with a Host Name and/or Domain Name. If this is the case, check with the ISP for a host name and domain name and enter them in the “Broadband Connection via DHCP” screen.
Chapter 6 Advanced Configuration Wireless Settings Selecting Wireless Settings in the “Advanced Configuration” screen generates the “Wireless Settings” screen. Modify the wireless capabilities of the Gateway here. ESSID ESSID is the network name assigned to the wireless network. The factory default setting is “ACTIONTEC.” Although Actiontec recommends keeping the default value intact, the ESSID value can be modified, using any combination of alphanumeric characters (i.e., A-Z, a-z, 0-9).
Actiontec Wireless-Ready DSL Gateway Off Selecting Off disables encryption. Selecting this option allows any computer with wireless capability and the correct ESSID value to join the wireless network. 64-bit WEP 64-bit WEP requires four separate keys. Each key comprises five hexadecimal digit pairs. A hexadecimal digit consists of an alphanumeric character ranging from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72.
Chapter 6 Advanced Configuration Not all wireless Cards support 128-bit . Ensure ☞ Note: that all Cards installed in the networked computers support PC PC 128-bit WEP before activating. WEP LAN IP Address Selecting LAN IP Address in the “Advanced Configuration” screen generates the “LAN IP Address” screen. The value in the LAN IP Address text box is the IP address of the Gateway as seen on the network.
Actiontec Wireless-Ready DSL Gateway DHCP Server Selecting DHCP Server in the “Advanced Configuration” screen generates the “DHCP Server” screen. The Gateway has a built-in DHCP (Dynamic Host Configuration Protocol) server that automatically assigns a different IP address to each computer on the network, eliminating IP address conflicts. The factory default setting is On. To disable the DHCP Server, select Off. Actiontec strongly recommends leaving the DHCP Server option On.
Chapter 6 Advanced Configuration The beginning and ending IP addresses define the IP address range of the Gateway. If the default values are left intact, the Gateway supplies a unique IP address between 192.168.0.2 and 192.168.0.254 to each computer on the network. Note that the first three groups of numbers of the addresses are identical; this means they are on the same subnet. The IP address of the Gateway must be on the same subnet as the IP address range it generates.
Actiontec Wireless-Ready DSL Gateway Website Blocking Selecting Website Blocking in the “Advanced Configuration” screen generates the “Website Blocking” screen. This feature enables the Gateway to block Web sites to all computers on the network. To block a Web site, enter the address of the Web site in the “Website” text box and click Add. The blocked Web site address will be displayed in the “Blocked Website List” text box, and will not be available to computers on the network.
Chapter 6 Advanced Configuration Remote Management Selecting Remote Management in the “Advanced Configuration” screen generates the “Remote Management” screen. Remote Management allows access to the Gateway through the Internet via another computer. Actiontec recommends leaving the Remote Management Off (the factory default setting). To access the Gateway from the Internet, activate Remote Management by selecting On and writing down the WAN IP address of the Gateway (see “WAN IP Address”).
Actiontec Wireless-Ready DSL Gateway Port Forwarding Selecting Port Forwarding in the “Advanced Configuration” screen generates the “Port Forwarding” screen. Port forwarding allows certain programs to bypass the Gateway’s built-in firewall, allowing access to parts of the network (for hosting a Web or ftp server, for example). To use port forwarding, enter the IP port range in the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using DMZ Hosting.
Chapter 6 Advanced Configuration ble from the Internet. DMZ hosting symbolically places the DMZ host computer outside of the Gateway’s network. Access to the network resources while DMZ hosting is active is blocked. Actiontec recommends activating DMZ hosting only as long as necessary. The DMZ Host computer will be vulnerable to com Warning: puter hackers on the Internet while in DMZ mode.
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7 Utilities To access the Gateway’s utilities select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From here, the Web activity log can be viewed, the DSL settings changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway’s network has visited. To access the Web Activity Log, select Web Activity Log from the “Utilities” screen.
Actiontec Wireless-Ready DSL Gateway DSL Settings To access DSL Settings, select DSL Settings from the “Utilities” screen. The Gateway’s VPI, VCI, and Mode settings can be changed from here. Actiontec recommends not changing these values without consulting the ISP. Restore Default Settings To restore the Gateway to its factory default settings, select Restore Default Settings from the “Utilities” screen. When the “Restore Default Settings” screen appears, click Restore Default Settings.
Chapter 7 Utilities To upgrade the Gateway’s firmware: 1. Click the link in the “Upgrade Firmware” window and download the upgrade files to the hard drive of the computer. 2. Double-click on the upgrade file, named “upgrade.exe.” 3. Enter the IP address of the Gateway and click Start. The upgrade process begins. 4. After the upgrade is complete, unplug the power adapter from the Gateway, then plug it back in again. 5.
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Troubleshooting 8 This chapter contains a list of problems that may be encountered while using the Gateway, and solutions to overcome the problem. LAN Connection Failure Ensure the Gateway is properly installed, the LAN connections are correct, and the power is on. Confirm the computer and Gateway are on the same network segment.
Actiontec Wireless-Ready DSL Gateway Time out error occurs when entering a URL or IP Address Verify all the computers are working properly. Ensure the IP settings are correct. Ensure the Gateway is on and connected properly. Verify the Gateway’s settings are the same as the computer by clicking Status in the “Main Menu” screen. Check the cable/DSL modem by attempting to connect to the Internet.
A Reference This appendix contains information about various topics, including accessing information about your Windows computer and wiring under special circumstances. Locating Computer Information The following procedure is valid for Windows 98, 98 SE, Me, NT 4.0, 2000 and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
Actiontec Wireless-Ready DSL Gateway Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks. Windows 98, 98 SE 1. From the desktop, click Start. 2. When the menu appears, select Find, then Files or Folders. 3. When the “Find: All Files” window appears, select Name & Location. 4. In the “Named” text box, enter: *.
Appendix A Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. 5. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL. 6b. Windows 2000: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINNT \Driver Cache. 7.
Actiontec Wireless-Ready DSL Gateway Windows Me, 2000 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders. 4. Another panel, titled “Search by any or all of the criteria below” appears. In the “Look in” text box, click the down arrow and select My Computer from the menu that appears. 5. In the “All or part of the file name” text box, enter: i386 6.
Appendix A Reference easiest way to do this is to purchase a pair of two-line modular adapters, a linecord coupler, and some short lengths of phone cable, available at any telephone supply retailer. Do not purchase a 1-line modular adapter or line splitter. ☞ Note: Installing either of these items results in two phone jacks on Line 1, and no access to Line 2. 1. Disconnect the telephone from the two-line phone jack. 2. Install one of the two-line modular adapters (modular adapter #1) in the phone jack 3.
Actiontec Wireless-Ready DSL Gateway Automatic Water Meter If an automatic water meter and Qwest DSL share a phone line, a DSL phone filter must be installed on the water meter. If needed, contact the water company for assistance in connecting the phone filter. PBX or Key System To share Qwest DSL with telephone line in an office PBX or key system: 1. In the building’s phone closet, splice (into two lines) the telephone line on which Qwest DSL is installed. 2.
Computer Security B The Internet is a giant network of computers all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This lets the user send e-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing malicious mischief.
Actiontec Wireless-Ready DSL Gateway With both types of Internet connections, access to the computer must be controlled to make sure someone on the Internet doesn’t access the information on the computer. The longer the computer is connected to the Internet, the easier it is for someone on the Internet to find the computer and attempt to access it without permission. DSL service also provides fast Internet connections.
Appendix B Computer Security Internet Browsers Always exit the Internet browser (for example, Internet Explorer or Netscape Navigator). Never “minimize” the browser or leave it open in the background. Breaking into a computer is easy when an Internet browser is running. Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access from other people on the Internet.
Actiontec Wireless-Ready DSL Gateway For more information about firewalls,including vendors who sell firewall products, go to the Qwest DSL web site and click the Security topic. Firewall products are available from computer and networking equipment retailers.
C Specifications General Model Number GS204AD9-01 (Four-Port Wireless-Ready DSL Gateway Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.11b (Wireless) G.dmt G.lite t1.
Actiontec Wireless-Ready DSL Gateway Speed LAN Ethernet: 10/100Mbps Wireless: See “Wireless Operating Range” (if used) Cabling Type 10BaseT: UTP/STP Category 3 or 5 100BaseTX: UTP/STP Category 5 USB Wireless Operating Range If used: Indoors Up to 30M (100 ft.) @ 11 Mbps Up to 50M (165 ft.) @ 5.5 Mbps Up to 70M (230 ft.) @ 2 Mbps Up to 91M (300 ft.) @ 1 Mbps Outdoors Up to 152M (500 ft.) @ 11 Mbps Up to 270M (885 ft.) @ 5.5 Mbps Up to 396 (1300 ft.) @ 2 Mbps Up to 457M (1500 ft.
Appendix C Specifications Environmental Power Input External, 12V DC, 1.
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D Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
Actiontec Wireless-Ready DSL Gateway Firewall Prevents users outside the network from accessing and/or damaging files or computers on the network. Gateway A device that manages the data traffic of a network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host. ISP Gateway Address An IP address for the Internet gateway. This address is only required when using a cable or DSL modem.
Appendix D Glossary Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used within a particular network only. TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet. WAN (Wide Area Network) A network connecting computers located in separate areas, (i.e., different buildings, cities, countries). The Internet is a WAN.
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Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Actiontec Wireless-Ready DSL Gateway 2. This device must accept any interference received, including interference that may cause unwanted operation. To comply with FCC RF exposure compliance require☞ Note: ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec Wireless-Ready DSL Router User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Actiontec Wireless-Ready DSL Router User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
