100MP IrDA IR Printer Adapter User's Manual

ACTiSYS Corp. IR Printer Adapter IR100M+/100M/100MP

ACT-IR100M Trouble Shooting Table

IF your IR100M version is v2.2 or below, you MUST follow the power sequence.

Problem Solution

The power LED is not on. 1 Be sure there is 110V AC power supply to your wall outlet.

2 Be sure AC adapter is firmly plugged in the wall outlet.

3 Be sure AC adapter’s output is 7.5V ~ 12V inside positive.

4 Be sure AC adapter is firmly attached to IR100M.

When I try to print from my

desktop PC, the parallel port

LED does not flash or on at

all, nothing prints out

1 Be sure the cable between your desktop and IR100M is firmly

connected.

2 Be sure IR100M is firmly attached to printer.

3 Be sure your PC printing set to parallel port.

When I try to print from my

desktop PC, the parallel port

LED flashes or on, but

nothing prints out or the

printout is not readable.

1 Be sure your printer powers on.

2 Be sure your printer settings are correct.

When I try to print from my

mobile device, the infrared

port LED does not flash at

all.

1 Be sure your mobile device’s infrared port is activated.

2 Be sure the IR100M’s eye is aligned well with your mobile eye.

3 Be sure there is no obstruction between two eyes.

4 Be sure the distances between two eyes meet the infrared

requirements.

When I try to print from my

mobile device, the infrared

port LED flashes, but

nothing prints out or the

printout is not readable.

1 Check if your printing software is on the Actisys recommend

software list. If not, contact Actisys technical support.

2 Be sure the printing port is set to infrared.

3 Be sure there is no conflict between the infrared and other devices.

4 Be sure the printer settings are correct.

If the problems exist, please contact ACTiSYS technical support.

Release 3.2, August 20, 2003 14