Owner`s manual

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TROUBLESHOOTING
Symptom Cause Solution
Output pressure varies high
and low. (continued)
Discharge nozzle is obstructed. Blow out or remove debris
with a fine needle.
Detergent not working. Detergent container is empty. Add more detergent.
Detergent bottle or suction
tube not properly connected.
Check connections.
Detergent is too thick. Dilute detergent.
Damaged or clogged deter-
gent suction tube.
Remove obstruction or
replace detergent
suction tube.
Garden hose connection leaks. Loose fittings. Tighten fittings.
Missing/worn rubber washer. Insert new washer.
Spray wand, extension, or
nozzle leaks.
Broken o-ring or plastic insert. Call the Toll-Free Hotline.
Pump is noisy Pump is sucking air Check that hoses and fit-
tings are airtight. Turn off
machine and purge pump
by squeezing trigger gun
until a steady ow of water
emerges through the nozzle.
Water filter is clogged. Remove water filter and
rinse in warm water.
Water leaks from pump (up
to 10 drops per minute
is permissible).
Loose fittings. Check that all fittings are tight.
Water seals are damaged
or worn.
Call the Toll-Free Hotline
Oil is dripping Oil seals are damaged or
worn.
Call the Toll-Free Hotline
TROUBLESHOOTING
IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED, VISIT OUR WEBSITE AT
www.activeproducts.com OR CALL CUSTOMER SERVICE AT 1-866-924-7626 FOR HELP.
Symptom Cause Solution
Motor buzzes but fails to run. Supply voltage
below minimum.
Verify that only the pres-
sure washer is running on
this circuit.
System has residual pressure. Turn unit “OFF”, squeeze
trigger on spray wand to
release pressure, then turn
unit “ON”.
Voltage loss due to
extension cord.
Unplug any extension cords
attached and plug the unit
directly into the outlet.
Pressure washer not used
for long periods.
Call the Toll-Free Hotline.
Residual friction among
components. Unit might
hum.
Disconnect water supply
and power ON for 2 to 3
seconds, repeat couple
times or until the motor
starts.
No Water Water supply is OFF. Turn ON water supply.
Kink in the garden hose. Remove kink in garden
hose.