Prowler 3310/3410 Mobility Scooter Owner's Manual TM
For service assistance, please call your authorized ActiveCare dealer. Table of Contents 1. 2. 3. Preface...............................................................................................................................2 Safety Notices ...................................................................................................................3 Electromagnetic Interference (EMI).................................................................................
For service assistance, please call your authorized ActiveCare dealer. Preface Please read this owner’s manual before using the mobility scooter. Improper use of the mobility scooter could result in harm, injury or traffic accidents. This owner’s manual includes operation instructions for every aspect of the mobility scooter, assembly instructions, as well as instructions for how to deal with possible accidents. The symbols used in this manual are explained below.
For service assistance, please call your authorized ActiveCare dealer. Safety Notices Become familiar with the operation of your scooter before the first use of your scooter and keep these safety notices in mind. The same traffic rules for pedestrians apply to the use of this scooter. 1. Ride on sidewalks or pedestrian areas only. 2. At the end of a sidewalk, be aware of the cars on the road. 3. Be very cautious when driving your scooter around streets or shopping malls. 4.
For service assistance, please call your authorized ActiveCare dealer. Do not use your scooter under any of these circumstances: • The road is muddy or has loose gravel • The road is bumpy, narrow, or snow covered • The road is beside a canal or waterway without fencing or hedges • Do not drive your scooter after consuming alcohol or when fatigued • Do not drive your scooter at night or in inclement weather Additionally, avoid holes in the road where your wheels may get stuck. Do not make sudden turns.
For service assistance, please call your authorized ActiveCare dealer. Electromagnetic Interference (EMI) This portion of the manual will provide the user with basic information about the problems with EMI (electromagnetic interference), protective measures can be used to either lessen the possibility of exposure or to minimize the degree of exposure; this section also shows some conditions that unexpected or erratic movements may cause.
For service assistance, please call your authorized ActiveCare dealer. NOTE: Other types of hand-held devices, such as cordless phones, laptop computers, AM/FM radios, TV sets, CD player, and cassette players, and small appliances, such as electric shavers and hair dryers, are not likely to cause EMI problems to your mobility scooter. MOBILITY SCOOTER ELECTROMAGNETIC INTERFERENCE (EMI) EM energy rapidly becomes more intense as one moves closer to a transmitting antenna (source).
For service assistance, please call your authorized ActiveCare dealer. Parts PROWLER 3310 PROWLER 3410 1. 2. 3. 4. 5. 6. 7. 8. Control Panel Rearview Mirror Front Turn Signal Basket Headlight Front Bumper Seat Swivel seat lever and seat release lever 9. Tiller Adjustment Knob 10. Taillight 11. Rear Turn Signal 12. Anti-tip Wheels 7 Prowler 3310/3410 Owner’s Manual www.ActiveForever.
For service assistance, please call your authorized ActiveCare dealer. Operation CONTROL PANEL 1. 2. 3. 4. 5. 6. 7. 8. Headlight/Rear Light Button Speed Dial Hazard Light Button Battery Indicator Horn Button Turn Signal Button Throttle Lever Key Switch POWER SWITCH Turn the key switch to power ON or OFF FORWARD AND REVERSE 1. 2. 3. Push the throttle lever forward with your right thumb and the scooter will move forward.
For service assistance, please call your authorized ActiveCare dealer. TURN SIGNAL BUTTONS The light will flash and the buzzer will make a beeping sound when you press the left or right signal lamp button. Left signal light button Right signal light button Pressing the button again will turn the signal light off. HORN BUTTON The warning horn will be activated while holding down the button.
For service assistance, please call your authorized ActiveCare dealer. SLEEP MODE The scooter has a sleep mode function to save the power. This will turn off the controller power automatically when the speed control lever has not moved after 10 minutes. The sleep function will turn off the controller power, so the battery gauge will be bright until you turn off the power switch. When the scooter is in sleep mode, you must turn the power to “off” and then back to “on” to operate.
For service assistance, please call your authorized ActiveCare dealer. DRIVING YOUR SCOOTER 1. 2. 3. 4. 5. 6. Turn the key switch to “ON”. Check battery gauge to see whether there is enough power for your trips. If you have doubts about the remaining power, please charge the battery before departure. Set to the proper speed by the speed dial. Be sure the throttle lever is functioning properly. Make sure the electromagnetic brake is working properly. Make sure it is safe before driving on the street.
For service assistance, please call your authorized ActiveCare dealer. Batteries & Charger CHARGING THE BATTERIES Be sure to follow the procedures below accordingly. 1. Turn the scooter key switch to “OFF”. 2. Open the charging socket cap on the scooter’s cover then connect the charger’s plug to the charging socket. 3. Plug the power cable into your power outlet. 4. The charger’s LED light will be orange at the beginning of a charge.
For service assistance, please call your authorized ActiveCare dealer. Warning! 1. Keep away from flammable objects while charging, as it may lead to fire or explosion of the batteries. 2. As the battery may produce hydrogen, do not smoke while charging. Always charge your battery in a well-ventilated space. 3. Never connect or disconnect the plug or cord with wet hands while charging. Do not connect or disconnect the plug or cord when they are wet, this may lead to an electric shock.
For service assistance, please call your authorized ActiveCare dealer. Inspection & Maintenance DAILY CHECKING Check the following items before driving. If you find anything abnormal, go to or call your scooter dealer for further inspection before using it.
For service assistance, please call your authorized ActiveCare dealer. I–Inspection A－Adjustment △ T – Tightening C－Cleanse L－Add Oil －Repair 1 mo. Item/Period ×－Replacement 6 mo. 12 mo. 18 mo. 24 mo. 30 mo.
For service assistance, please call your authorized ActiveCare dealer. BATTERIES, FUSES, CIRCUIT BREAKER AND TIRES Batteries Refer to “BATTERIES & CHARGER” Section. Fuse There are two fuses on your scooter. One is located inside the control panel. The other is near the main wire of the controller. If the power is switch ON and the battery indicator does not light up, check the fuse (as indicated below).
For service assistance, please call your authorized ActiveCare dealer. circuit board. Please clean the scooter by wiping it with either a dry or moist cloth. 3. Please take the scooter to authorized dealers for repairs and adjustments. Improper adjustments could lead to accidents and scooter malfunction. 4. Please use soft and dry cloths to keep your scooter tidy. Please use moderate or mild detergent to clean the scooter.
For service assistance, please call your authorized ActiveCare dealer. Troubleshooting This table is only a guide to aid you in getting your scooter operating, should you have any problems. If you are unable to get your scooter operating, please contact your Authorized Service Center. Table 1: Basic Troubleshooting Symptom Possible Cause Scooter does 1. Key switch is not “ON” not move 2. Main circuit breaker tripped 3. Brake release lever in ‘Freewheel Mode’ 4. Charger connected to outlet 5.
For service assistance, please call your authorized ActiveCare dealer. Table 2: Scooter Controller Internal Diagnostics Flash code Possible Cause 1 The battery needs charging. 2 Battery voltage is too low. 3 Battery voltage too high 4 Current limit time out 5 Park brake fault Solution The battery voltage has dropped below 23.3 volts in neutral. Recharge batteries. The battery has dropped past 16.5 volts and is not sufficient to allow safe driving. Check the battery condition and the connections.
For service assistance, please call your authorized ActiveCare dealer. Specifications Model Prowler 3310 Prowler 3410 500 lbs. 500 lbs.
For service assistance, please call your authorized ActiveCare dealer. Limited Warranty This warranty is extended only to the original purchaser/user of our products. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.
Product Registration Thank you for purchasing an ActiveCare power mobility product! Your ActiveCare product will provide you years of dependable service and mobility ease. To validate your product’s warranty, you must complete this form and return it to ActiveCare Medical immediately. Please print or type.
Place Stamp Here _____________________________ _____________________________ _____________________________ ActiveCare Medical Product Registration 2 Harbison Way Columbia, SC 29212 Fold Here --------------------------------------------------- Fold Here ---------------------------------------------------------------------- Fold Here Seal This Side www.ActiveForever.
