Owner`s manual

1. ELIGIBILITY
This Limited Warranty and Adjustment Policy applies to the original
owner of new Continental brand passenger and light truck (LT)
tires that are the new vehicle original equipment tires bearing the
Continental brand name and D.O.T. Tire Identication Number,
operated in normal service, and used on the same vehicle on which
they were originally installed according to the vehicle manufacturer’s
recommendations.
Tire(s) on any vehicle registered and normally operated outside the
United States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND
HOW LONG IS IT APPLICABLE?
BASIC COVERAGE:
Eligible Tires are covered by this Limited Warranty and Adjustment
Policy for a maximum of 72 months from the date of purchase,
determined by the new vehicle registration date or new vehicle sales
invoice showing date of purchase.
Where to Go for Warranty replacement:
Contact the vehicle dealer from where you purchased the vehicle to
determine the eligible warranty coverage for your tires and where to
proceed from there.
Free Replacement Period:
If an eligible Continental brand passenger or light truck tire becomes
unserviceable from a condition other than those listed under Section
3 during the rst 12 months or rst 2/32nds of an inch (1.6mm)
of treadwear (whichever comes rst) it will be replaced with a
comparable new Continental brand tire FREE OF CHARGE, including
mounting and balancing. Owner pays all applicable taxes.
Temporary Spare Tires:
This Policy also extends to the original owner of the Continental
brand Temporary Spare Tire that was originally equipped by the
vehicle manufacturer as a temporary spare tire bearing a Continental
D.O.T. serial number. An eligible Temporary Spare Tire under this
Policy must have been operated in normal service, used on the same
vehicle on which they were originally installed according to the vehicle
manufacturer’s recommendations,
This Policy is for a maximum period of 72 months from date of
purchase, determined by the new vehicle registration date or new
vehicle sales invoice showing date purchased.
If a Temporary Spare Tire becomes unserviceable from a condition
other than those listed in Section 3, during the rst 1/32nd (0.8
mm) of treadwear, then it will be replaced with a comparable new
Continental brand Temporary Spare Tire FREE OF CHARGE, including
mounting and balancing. The owner pays all applicable taxes. After this
“Free Replacement Policy” for your Temporary Spare Tire expires, no
adjustment will be made.
After the Free Replacement Period:
The tire (except temporary spare tire) may still be eligible for a pro rata
replacement for 72 months from date of original purchase until the
tread is worn down to the tread wear indicators (2/32nds of an inch
or 1.6 mm of tread remaining.) If an eligible tire becomes unserviceable
under the stipulations of this Limited Warranty and Adjustment policy it
will be replaced charging the owner a pro-rated amount. Owner pays all
applicable taxes (including F.E.T.), mounting and balancing charges.
The replacement tire price will be determined by multiplying the
percentage of the useable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment. The useable
tread is the original tread down to the tread wear indicators (2/32nds of
an inch or 1.6 mm of tread remaining.)
3. WHAT IS NOT COVERED BY THIS
LIMITED WARRANTY
THE FOLLOWING ARE NOT COVERED:
• Road Hazard: Any tire with road hazard damage, which includes,
but is not limited to: cuts, snags, punctures, bruises, and impact
breaks.
• Ride/Vibration: Any ride/vibration complaint after the rst
2/32nds (1.6 mm) of an inch of treadwear or 12 months of service,
whichever comes rst.
• Repairs: If a tire is returned under complaint and the reason for
the tire’s disablement is in any way associated with a repair, or with
the situation that led to the repair, the manufacturer’s warranty is
invalidated.
• Mileage: Tread wearout up to a predetermined mileage is not
covered under this policy.
• Improper operation or maintenance: This includes, but is not
limited to, effects caused by:
I Improper tire ination and/or improper load/speed
practices: These practices can cause excessive operational
temperatures and stresses that exceed the tire’s capabilities.
II Improper or insucient tire rotation:
III Improper vehicle alignment
IV Damage due to:
- Rim irregularities or rim damage
- Snow chains
- Vehicle mechanical problems, including brake problems, and
vehicle wheel alignment.
- Extreme temperature exposure
- Negligent and abusive driving such as tire spinning, or racing;
- Improper tire storage
- Automotive accident
- Chemical corrosion or re
- Use contrary to the vehicle manufacturer’s tire
recommendations.
- Misuse or misapplication
• Improper Mounting or Demounting
• Alteration: such as, but not limited to, adding a white inlay on
blackwall, tread regrooving, tire truing or siping, or adding sealant
materials to the tire.
• Weather checking/cracking: Not covered after 48 months from
the date of purchase.
• Failure to observe safety and maintenance precautions set
forth in Section 6.
ATTENTION AUTHORIZED DEALERS: CTA RESERVES
THE RIGHT TO THE FINAL INSPECTION DECISION
FOR ALL RETURNED TIRES ON CONDITIONS UNDER
SECTION 3.
THIS LIMITED WARRANTY AND POLICY IS MADE IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. CTA EXPRESSLY DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. SOME U.S. STATES
AND/OR CANADIAN PROVINCES DO NOT PERMIT
SUCH A LIMITATION; FOR THOSE U.S. STATES AND/OR
CANADIAN PROVINCES, ANY IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS
WRITTEN LIMITED WARRANTY. SOME U.S. STATES
AND/OR CANADIAN PROVINCES DO NOT ALLOW
LIMITATIONS ON THE DURATION OF AN IMPLIED
WARRANTY, SO THE ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS
LlABILITY FOR ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN THIS LIMITED
WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES
FOR BREACH OF WARRANTY. SOME U.S. STATES
AND/OR CANADIAN PROVINCES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM U.S. STATE TO STATE AND/OR CANADIAN
PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY
CTA. NO CTA EMPLOYEE, RETAILER, OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF CTA EXCEPT AS EXPRESSLY WRITTEN IN
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY.
IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTA DOES
NOT INTEND TO REPRESENT THROUGH THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY THAT TIRE
FAILURES CAN OR CANNOT HAPPEN.
4. CTA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer’s limited warranty.
If not, this CTA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle Continental brand tire
adjustments or a Continental brand authorized dealer (“Authorized
Dealer”). CTA will replace the tire pursuant to the terms of this Limited
Warranty and Adjustment Policy. Tires that are replaced under an
adjustment basis under this Limited Warranty and Adjustment Policy
become the property of CTA.