User`s guide

07-010 5 of 6
2. At the audio unit, make sure the cable connectors
and the connector pin fits are tight. Also check that
the optional Y-bus harness (if installed) connector
and connector pin fits are tight.
Do the cable connections and pins fit properly?
Yes - Substitute a known-good iPod and retest. If
the sound is normal, do an iPod reset, and retest.
NOTE: Known-good test iPods are available from
Tech Line.
No - Repair the faulty connection at the audio unit.
Music Link has no sound, the disc number and
track number flashes on the audio display.
Disconnect and reconnect the iPod, then retest.
Does Music Link operate normally?
Yes - The iPod connector pins are loose. Replace the
cable if the connector is damaged.
No - There is a firmware error. Advise the client to
install the latest iPod firmware (unit software).
Check mark is shown on iPod display screen, radio
does not switch to CD-C or CD-4 mode.
1. Make sure the audio unit works in all other modes.
Does the audio unit work in all other modes?
Yes - Go to step 2.
No - Do a vehicle battery cable reset, then retest:
• Remove the negative and positive battery
cables. Use a jumper wire to short the two cables
together, then turn the ignition switch to ON (II)
and wait 15 minutes.
• Turn the ignition switch to LOCK (0), and remove
the jumper wire. Reconnect the positive battery
cable first, then reconnect the negative cable.
2. Remove the Music Link interface unit, and verify
the software version is SW 1.06 or higher.
Is the software version SW 1.06 or higher?
Yes - Do the “Check mark is not shown on iPod
display screen, radio will not switch to CD-C or
CD-4 mode” troubleshooting.
No - Replace the Music Link interface unit and iPod
cable.
iPod music and XM radio music play at the same
time (TSX).
There is a software compatibility issue in the XM
receiver unit. Refer to S/B 06-029, XM
®
Satellite
Radio and Audio Accessories Play at the Same
Time for repair information.
Music Link will not do Disc 1-4 search functions.
NOTE: TTS software must be loaded on the client’s
home computer before Disc 1-4 search functions
work.
1. Use a known-good iPod to verify that the search
functions (Disc 1-4) work.
NOTE: Known-good test iPods are available from
Tech Line.
Does the known-good iPod do search functions
(Disc 1-4)?
Yes - Verify with the client if the TTS software is
loaded. If the client needs assistance, refer the
client to Acura Client Services for assistance with
TTS software loading problems (see page 6 of this
bulletin).
No - Do the battery cable reset, then retest:
• Remove the negative and positive battery
cables. Use a jumper wire to short the two cables
together, then turn the ignition switch to ON (II),
and wait 15 minutes.
• Turn the ignition switch to LOCK (0), and remove
the jumper wire. Reconnect the positive battery
cable first, then reconnect the negative cable.
2. If the problem does not go away, do “Check mark is
not shown on iPod display screen, radio will not
switch to CD-C or CD-4 mode” troubleshooting.
Artist is not categorized in the correct grouping
when using (Disc 2) search function.
Make sure the “Compilations” setting is switched off
in the settings menu on the client’s iPod.
Is the “Compilations” setting switched off?
Yes - There is a TTS software program error. Tell
the client to rerun the TTS software.
No - Change the “Compilations” setting on the
client’s iPod to off.
Song/Artist is not categorized in the correct
grouping when using Disc 1-4 search functions.
Remind the client that the TTS software must be
run after any songs are changed on the iPod, and
advise them to run the TTS software and retest the
iPod search functions.
Explain to the client that once the TTS software has
run:
• If the iPod functions properly, there was an
intermittent TTS software program error.
• If the iPod does not function properly, direct the
client to contact Acura Client Services for
assistance with TTS software loading problems
(see page 6 of this bulletin).