Product Manual

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© Adam Equipment Company 2019 39
13.0 SERVICE INFORMATION
This manual covers the details of operation. If you have a problem with the scale that is
not directly addressed by this manual then contact your supplier for assistance. In order to
provide further assistance, the supplier will need the following information which should be
kept ready:
=
A. Details of your company
‐Nameofyourcompany:
‐Contactperson’sname:
‐Contacttelephone,e‐mail,
faxoranyothermethods:
B. Details of the unit purchased
(Thispartofinformationshouldalwaysbeavailableforanyfuturecorrespondence.
Wesuggestyoutofillinthisformassoonastheunitisreceivedandkeepaprint‐outin
yourrecordforreadyreference.)
Modelnameofthescale:
BKT _____
Serialnumberoftheunit:
Softwarerevisionnumber
(Displayedwhenpowerisfirstturnedon):
DateofPurchase:
Nameofthesupplierandplace:
C. Brief description of the problem
Includeanyrecenthistoryoftheunit.Forexample:
‐Hasitbeenworkingsinceit’sdelivered
‐Hasitbeenincontactwithwater
 ‐Damagedfromafire
 ‐ElectricalStormsinthearea
 ‐Droppedonthefloor,etc.