User's Manual

11.0 ERROR CODES

During the initial power-on testing or during operation, the scale may show an

error message. The meaning of the error messages is described below.

If an error message is shown, repeat the step that caused the message. If the

error message is still shown then contact your dealer for support.

ERROR CODE DESCRIPTION POSSIBLE CAUSES

Err 4

Initial Zero is greater than

allowed (4% of maximum

capacity) when power is turned

on or when the [Zero/Enter] key

is pressed.

Weight on the pan when turning

the scale on.

Excessive weight on the pan when

zeroing the scale.

Improper calibration of the scale.

Damaged load cell.

Damaged Electronics.

Err 5

Keyboard error. Improper operation of the scale.

Err 6

A/D count is not correct when

turning the scale on.

Platform is not installed.

Load cell is damaged.

Electronics is damaged.

Err 7

Scale is not stable when setting

the percentage weighing.

The scale is not stable.

Improper operation of the scale.

FAIL H or FAIL L

Calibration error. Improper calibration (should be

within +

10% of the factory

calibration). The old calibration

data will be retained until the

calibration process is complete.

Err 9

Scale is unstable. There is vibration or draft making

the scale unstable.

Electronics may be damaged.

To view the A/D count, press [Zero/Enter] and [%] at the same time while the

scale is performing the initial check at power-on. Press [Zero/Enter] to return

to normal weighing.