Specifications

Adaptec Customer Support
If you have questions about installing or using your Adaptec product, check this
user’s guide first—you will find answers to most of your questions here. If you need
further assistance, use the support options listed below.
Technical Support Identification (TSID) Number
■ The 12-digit TSID can be found on the white barcode-type label included inside
the box with your product. The TSID helps us provide more efficient service by
accurately identifying your product and support status. The TSID is required
when contacting Technical Support.
■ Affix your TSID label here:
Support Options
■ Search the Adaptec Support Knowledgebase (ASK) at http: // ask.adaptec.com for
articles, troubleshooting tips, and frequently asked questions for your product.
■ For support via Email, submit your question to Adaptec’s Technical Support
Specialists at http:
// ask.adaptec.com.
North America
■ Visit our Web site at http: // www.adaptec.com.
■ For information about Adaptec’s support options, call [phone], 24 hours
per day, 7 days per week.
■ To speak with a Technical Support Specialist, call [phone],
Monday–Friday, 3:00
A.M. to 5:00 P.M., Pacific Time. To expedite your service,
have your computer in front of you.
■ To order Adaptec products, including software and SCSI cables,
call [phone] or [phone].