Technical information
ii
Document Title: Document Title
Stock Number: xxxxxx-xx Rev. x Page: Front Matter-ii
Print Spec Number: xxxxxx-xx Rev. x
Current Date: 10/10/98 ECN Date: xx/xx/xx
Copyright
© 1998 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
Trademarks
Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions.
All other trademarks are owned by their respective owners.
Changes
The material in this document is for information only and is subject to change without notice. While reasonable
efforts have been made in the preparation of this document to assure its accuracy, Adaptec, Inc. assumes no
liability resulting from errors or omissions in this document, or from the use of the information contained herein.
Adaptec reserves the right to make changes in the product design without reservation and without notification
to its users.
Adaptec Technical Support and Services
If you have questions about installing or using your Adaptec product, check this programmer’s manual first—
you will find answers to most of your questions here. If you need further assistance, please contact us. We offer
the following support and information services:
Electronic Support
Technical information, including product literature, answers to commonly asked questions, information on
software upgrades and other topics is available electronically through the following:
■
Adaptec World Wide Web (WWW) site at
http://www.adaptec.com
.
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File Transfer Protocol (FTP) server at
ftp.adaptec.com
.
■
Adaptec USA Bulletin Board Service (BBS) at 408-945-7727; supports up to 28,800 bps (bits per second), 8
data bits, 1 stop bit, no parity. No product literature is available on the Adaptec BBS.
■
Interactive Fax System at 408-957-7150; available 24 hours a day, 7 days a week.
Technical and Product Support
■
For technical support and information about many of Adaptec’s electronic support services, call
800-959-7274 or 408-945-2550, 24 hours a day, 7 days a week.
■
To use the Adaptec Interactive Support System, call 800-959-7274 or 408-945-2550, 24 hours a day, 7 days a
week. The system prompts you with questions regarding your problem and then provides step-by-step
troubleshooting instructions.
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To speak with a product support representative, call 408-934-7274, M–F, 6:00
A
.
M
. to 5:00
P
.
M
., Pacific Time.
After hours, on weekends, and on holidays, product support is also available for a fee at 800-416-8066.
Sales and Ordering Information
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For sales information, call 800-959-7274 or 408-945-2550, M–F, 6:00
A
.
M
. to 5:00
P
.
M
., Pacific Time.
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To order Adaptec software and SCSI cables, call 800-442-7274 or 408-957-7274, M–F, 6:00
A
.
M
. to 5:00
P
.
M
.,
Pacific Time.
■
To request additional documentation for Adaptec products, call 800-934-2766 or 510-732-3829, M–F, 6:00
A
.
M
. to 5:00
P
.
M
., Pacific Time.