Adaptec Storage Manager User’s Guide For Direct Attached Storage
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Contents About This Guide How This Guide is Organized .......................................................................... 11 What You Need to Know Before You Begin ................................................... 11 Terminology Used in this Guide ...................................................................... 11 Part I: Getting Started 1 Introduction to Adaptec Storage Manager Getting Started Checklist ..................................................................................
Contents 3 ● 7 Building Your Storage Space Overview............................................................................................................ 27 Choosing a Management System ..................................................................... 27 Starting and Logging In on the Local System .................................................. 28 Starting Adaptec Storage Manager on Remote Systems ................................. 32 Logging into Remote Systems from the Local System .......
Contents ● 8 Monitoring Tasks.............................................................................................. 84 Modifying a Task............................................................................................... 85 Deleting a Task .................................................................................................. 85 Disabling the Task Manager .............................................................................
Contents ● 9 Part III: Appendices A Completing a Silent Windows Installation Completing a Silent Installation..................................................................... 151 Available Properties and Values ..................................................................... 152 Example Command Line Installations .......................................................... 152 B Selecting the Best RAID Level Comparing RAID Levels..................................................................
About This Guide Adaptec® Storage Manager™ is a software application that helps you build a storage space using Adaptec by PMC™ RAID controllers, disk drives, and enclosures, and then manage your stored data, whether you have a single RAID controller installed in a server or a complex Storage Area Network (SAN) with multiple RAID controllers, servers, and enclosures.
● 11 How This Guide is Organized This User’s Guide is divided into three sections: ● Part I: Getting Started—Follow the instructions in this section to install Adaptec Storage Manager and build your storage space. (For a definition of ‘storage space’ and other terms used in this User’s Guide, see page 11.) ● Part II: Using Adaptec Storage Manager—Once your storage space is built, refer to this section for help protecting, modifying, monitoring, and troubleshooting your storage space and its components.
Part I: Getting Started In this part: Introduction to Adaptec Storage Manager ..................... 13 Installing Adaptec Storage Manager ............................. 18 Building Your Storage Space........................................
Introduction to Adaptec Storage Manager 1 In this chapter... Getting Started Checklist ....................................................................................................... 14 About Adaptec Storage Manager........................................................................................... 14 About the Adaptec Storage Manager Agent .......................................................................... 14 Growing Your Storage Space with Adaptec Storage Manager..................
Chapter 1: Introduction to Adaptec Storage Manager ● 14 Getting Started Checklist Part I of this User’s Guide includes three special Getting Started chapters to help you install, start, and begin to use Adaptec Storage Manager. D Step 1: Familiarize yourself with Adaptec Storage Manager and the Adaptec Storage Manager Agent (see the remainder of this chapter). D Step 2: Install Adaptec Storage Manager on every system that will be part of your storage spaces (see page 18).
Chapter 1: Introduction to Adaptec Storage Manager ● 15 Growing Your Storage Space with Adaptec Storage Manager As your requirements change, Adaptec Storage Manager grows with your storage space as you add more controllers, more disk drives, more logical drives, and more data protection. A Simple Storage Space This example shows a simple storage space that might be appropriate in a home office or for a small business.
Chapter 1: Introduction to Adaptec Storage Manager ● 16 Continuing to Grow Your Storage Space As your needs change, Adaptec Storage Manager will help you grow your storage space to include multiple controllers, storage enclosures, and disk drives in multiple locations. In this example, multiple systems, servers, disk drives, and enclosures have been added to the storage space.
Chapter 1: Introduction to Adaptec Storage Manager ● 17 System Requirements To install Adaptec Storage Manager and create a direct attached storage space, each system in your storage space must meet these requirements: ● PC-compatible computer with Intel Pentium 1.
Installing Adaptec Storage Manager In this chapter... 2 Installing on Windows ........................................................................................................... 19 Installing on Red Hat, SuSE, or Fedora Linux ...................................................................... 20 Installing on Debian or Ubuntu Linux ................................................................................. 20 Installing on UnixWare or OpenServer............................................
Chapter 2: Installing Adaptec Storage Manager ● 19 Installing on Windows This section describes how to install Adaptec Storage Manager on systems running Windows. See System Requirements on page 17 for a list of supported operating systems. Note: You need administrator or root privileges to install Adaptec Storage Manager. For details on verifying privileges, refer to your operating system documentation.
Chapter 2: Installing Adaptec Storage Manager ● 20 Installing on Red Hat, SuSE, or Fedora Linux This section describes how to install Adaptec Storage Manager on systems running Red Hat Linux, SuSE Linux, or Fedora Linux. For information on installing Adaptec Storage Manager on Debian and Ubuntu Linux, see next section. For a list of supported Linux operating systems, see System Requirements on page 17. Adaptec Storage Manager includes the Java Runtime Environment (JRE).
Chapter 2: Installing Adaptec Storage Manager 2 ● 21 Mount the Adaptec RAID Controller Installation DVD: mount /dev/cdrom /mnt/cdrom 3 Change to the Debian manager directory: cd /mnt/cdrom/ASMCD/debian_x86_64/manager Note: The distribution includes a 32-bit and 64-bit installation package. 4 Install the .deb package: dpkg -i storman_6.50-15653_amd64.
Chapter 2: Installing Adaptec Storage Manager ● 22 Installing on Solaris Note: If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this installation. Any customization files you created with the previous version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the pkgrm RaidMan command. To install Adaptec Storage Manager on Solaris: 1 Insert the Adaptec RAID Controller Installation DVD. The DVD mounts automatically.
Chapter 2: Installing Adaptec Storage Manager ● 23 Installing on VMware Note: Use the following procedure to install the Adaptec Storage Manager Agent on VMware ESX Server or vSphere systems. The VMware console does not support the Adaptec Storage Manager GUI. To install Adaptec Storage Manager on VMware: 1 Mount the Adaptec RAID Controller Installation DVD: mount -r /dev/cdrom /mnt/cdrom 2 Change to the Linux manager directory: ESX Server 3.5: cd /mnt/cdrom/ASMCD/linux/manager ESX Server 4.
Chapter 2: Installing Adaptec Storage Manager ● 24 When to Choose Bootable-CD Mode Use Adaptec Storage Manager in bootable-CD mode if you want to install your operating system on a disk drive or logical drive associated with your controller. Bootable-CD mode lets you configure the controller before you install your operating system.
Chapter 2: Installing Adaptec Storage Manager Adaptec Storage Manager opens. 5 In the tool bar, click Create. The Configuration wizard opens. 6 Continue with Creating Logical Drives on page 35.
Building Your Storage Space In this chapter... 3 Overview ................................................................................................................................. 27 Choosing a Management System........................................................................................... 27 Starting and Logging In on the Local System ....................................................................... 28 Starting Adaptec Storage Manager on Remote Systems...........................
Chapter 3: Building Your Storage Space ● 27 Overview To build your storage space, complete these steps as described in the rest of this chapter: 1 Choose at least one management system (see the next section). 2 Start and log in to Adaptec Storage Manager on the management system (see page 28). 3 Start Adaptec Storage Manager or the Agent on all other systems (see page 32). 4 Log in to all other systems from the management system (see page 33).
Chapter 3: Building Your Storage Space ● 28 Starting and Logging In on the Local System This section describes how to start and log in to the full Adaptec Storage Manager application. It also explains how Adaptec Storage Manager uses existing operating system permission levels to grant different amounts of access to your storage space. Understanding Permission Levels When you log in to Adaptec Storage Manager, your permission level is identical to your operating system permission level.
Chapter 3: Building Your Storage Space ● 29 Starting and Logging In Note: You need root privileges to run Adaptec Storage Manager. To start Adaptec Storage Manager and log in on the local system, follow the instructions for your operating system: ● For Windows, see the following section. ● For Linux, see page 30. ● For UnixWare or OpenServer, see page 30. ● For Solaris, see page 30. ● For FreeBSD, see page 30.
Chapter 3: Building Your Storage Space ● 30 Linux 1 Type the following command to change to the Adaptec Storage Manager installation directory: cd /usr/StorMan 2 Type the following command and press Enter: sh StorMan.sh 3 When the Log In dialog box appears (see page 29), enter your LAN user name and password, then click Connect. (See Understanding Permission Levels on page 28 for more information.
Chapter 3: Building Your Storage Space ● 31 Enabling Statistics Logging in Adaptec Storage Manager When you log in for the first time, Adaptec Storage Manager prompts you to enable statistics logging on your system. If you enable statistics logging, Adaptec Storage Manager periodically “calls home,” and sends the data to Adaptec by PMC Product Support, or other designated contact, for analysis. (See Logging Statistics for Remote Analysis on page 120 for more information.
Chapter 3: Building Your Storage Space ● 32 Starting Adaptec Storage Manager on Remote Systems The next step is to start Adaptec Storage Manager on all the remote systems in your storage space. (For more information about ‘remote’ systems, see page 27.) You can run the full application on each system. Alternatively, if your storage space includes systems that aren’t connected to monitors (and therefore won’t require the user interface described in this User’s Guide), you can run the Agent only.
Chapter 3: Building Your Storage Space ● 33 UnixWare or OpenServer To start the Agent, enter this command: sh /opt/RaidMan/RaidAgnt.sh When the Agent has started, a copyright message appears. Note: To have the Agent run automatically at system start-up, add this line to the /etc/inittab and /etc/conf/init.d/kernel files: nfra:12346:once:sh opt/RaidMan/RaidAgnt.
Chapter 3: Building Your Storage Space ● 34 3 Enter the host name or TCP/IP address of the remote system. Or select a system from the drop-down list. 4 Enter the startup port number of the remote system. The default port number is 34571. 5 Click Connect. Adaptec Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View. Note: You must log in to a remote system with the proper permission level to complete the tasks you wish to perform.
Chapter 3: Building Your Storage Space ● 35 Creating Logical Drives Adaptec Storage Manager has a wizard to help you create (or configure) logical drives, and offers two configuration methods to choose from, depending on your needs: ● Express configuration (basic)—Automatically creates logical drives by grouping together same-sized physical drives, and assigns RAID levels based on the number of physical disk drives in the logical drive.
Chapter 3: Building Your Storage Space ● 36 3 When the wizard opens, ensure that Express configuration... is selected, then click Next. 4 Review the information that is displayed. To exclude specific disk drives, specify a size for the logical drives, or to make other changes to the configuration, click Modify logical devices. See Step 7 on page 39 for more information. Note: Some operating systems have size limitations for logical drives.
Chapter 3: Building Your Storage Space 5 ● 37 Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive(s), indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View. The configuration is saved on the Adaptec controller and on the physical drives. A magnifying glass means that a logical drive is being built. It disappears once the logical drive has been created.
Chapter 3: Building Your Storage Space ● 38 The maximum number of supported RAID controllers varies depending on your operating system. See Controller Support on page 17 for more information. To continue, see Managing Your Storage Space on page 42. Custom Configuration (Advanced) Custom configuration helps you build your storage space manually by stepping you through the process of creating logical drives, setting RAID levels, and configuring other settings.
Chapter 3: Building Your Storage Space 4 ● 39 Select a RAID level. The most common RAID levels are listed first; advanced RAID levels are available by clicking Advanced settings. Note: To build a RAID Volume, see page 72. To build a JBOD disk, see page 74. See Selecting the Best RAID Level on page 153 for more information about RAID levels. 5 Click Next. 6 On the left side of the window, enter a name for the logical drive.
Chapter 3: Building Your Storage Space ● 40 By default, Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select. (To set a custom size for the logical drive, see Step 9.) 8 (Optional) Create a global hot spare by clicking the Create Global Hot Spare button, then clicking on an available disk drive. (Alternatively, Ctrl+click an available disk drive.) Available disk drives are represented by light blue icons.
Chapter 3: Building Your Storage Space ● 41 10 If you have no other available disk drives, skip to Step 12. If you have available disk drives and want to create additional logical drives, click Add logical device to open a new tab in the wizard. Tab for second logical drive 11 Repeat Steps 4 to 10 for each logical drive that you want to create on the controller. 12 Click Next, then review the logical drive settings. This example shows two logical drives with RAID 5 are ready to be created.
Chapter 3: Building Your Storage Space ● 42 14 Set the power timers for the logical drive. The power timers control power usage by the logical device’s disk drives. See Maintaining an Energy-Efficient Storage Space on page 76 for more information. Note: Adaptec Storage Manager prompts you to set power timers for each logical drive you created in the wizard. If you did not enable power management for any logical drive, Adaptec Storage Manager does not display the power timers window.
Part II: Monitoring and Modifying Your Storage Space In this part: Exploring Adaptec Storage Manager ............................. 44 Protecting Your Data ................................................... 54 Modifying Your Direct Attached Storage ........................ 59 Scheduling Recurring or Resource-Intensive Jobs .......... 81 Maintaining Physical Devices....................................... 87 Monitoring Status and Activity ...................................
Exploring Adaptec Storage Manager In this chapter... 4 Working in Adaptec Storage Manager .................................................................................. 45 Overview of the Main Window ............................................................................................. 45 Revealing More Device Information ..................................................................................... 50 Checking System Status from the Main Window ..........................................
Chapter 4: Exploring Adaptec Storage Manager ● 45 Working in Adaptec Storage Manager Adaptec Storage Manager provides multiple ways to work with its menus and windows. Most menu options are available by: ● Selecting items from the menu bar. ● Clicking buttons on the tool bar. ● Right-clicking on components in the main window. (Only tasks and windows associated with a specific component are available on right-click menus.
Chapter 4: Exploring Adaptec Storage Manager ● 46 Resize the panels and scroll horizontally or vertically as required, to view more or less information. The Enterprise View The Enterprise View is an expandable tree with one main branch, the Direct Attached Storage branch, which displays automatically if you selected Direct Attached Storage when you installed Adaptec Storage Manager.
Chapter 4: Exploring Adaptec Storage Manager ● 47 What do the Enterprise View icons mean? Icon Description System with direct attached storage controller and directly attached disk drives or enclosures Enclosure Controller The Physical Devices View When you select a controller in the Enterprise View, information about the physical devices connected to that controller appear in the Physical Devices View. Disk drives designated as hot spares have plus signs (+) beside them. Controller 1... ...
Chapter 4: Exploring Adaptec Storage Manager ● 48 What do the icons in the Physical Devices View mean? Icon Description Ready disk drive, not part of any logical drive Disk drive with some space allocated to a logical drive, and some space available Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare protecting at least one logical drive (See Creating and Managing Hot Spares on page 55 for more information.
Chapter 4: Exploring Adaptec Storage Manager ● 49 Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View. Five disk drives (plus one hot spare) comprise the selected RAID 6 logical drive. You can also click on any disk drive to see which (if any) logical drive it belongs to. A disk drive shaded in light blue is not part of any logical drive.
Chapter 4: Exploring Adaptec Storage Manager Revealing More Device Information You can reveal more information about disk drives and logical drives by using the View buttons (circled below) to change what information displays. Note: Not all views are available for all components. Default View (Text View) Click the arrows to expand list and reveal basic information. Click this button to see the size capacities of your disk drives.
Chapter 4: Exploring Adaptec Storage Manager ● 51 Checking System Status from the Main Window Adaptec Storage Manager includes an event log for at-a-glance system status and activity information. The event log provides status information and messages about activity (or events) occurring in your storage space. Double-click any event to see more information in an easierto-read format.
Chapter 4: Exploring Adaptec Storage Manager ● 52 Logging Out of Adaptec Storage Manager To log out of Adaptec Storage Manager: 1 In the Enterprise View, click on the local system. 2 In the menu bar, select Actions, then click Log out. You are logged out of Adaptec Storage Manager. Logging Back In To log in to Adaptec Storage Manager: 1 In the Enterprise View, click on the local system. 2 In the menu bar, select Actions, then click Log in.
Chapter 4: Exploring Adaptec Storage Manager Uninstalling From Solaris Systems To uninstall Adaptec Storage Manager from a Solaris system, type this command: pkgrm StorMan Adaptec Storage Manager is uninstalled. Uninstalling From FreeBSD Systems To uninstall Adaptec Storage Manager from a FreeBSD system, type this command: pkg_delete Storman-x.x.x-x86 or pkg_delete Storman-x.x.x-amd64 where x.x.x is the package version. Adaptec Storage Manager is uninstalled.
Protecting Your Data In this chapter... 5 Creating and Managing Hot Spares ...................................................................................... 55 Enabling Copyback ................................................................................................................
Chapter 5: Protecting Your Data ● 55 Creating and Managing Hot Spares A hot spare is a disk drive that automatically replaces any failed drive in a logical drive, and can subsequently be used to rebuild that logical drive. (For more information on recovering from a disk drive failure, see page 138.) Hot Spare Limitations ● You can’t create a hot spare for RAID 0 logical drives, simple volumes, or spanned volumes.
Chapter 5: Protecting Your Data ● 56 Assigning a Dedicated Hot Spare or Pool Hot Spare A dedicated hot spare is assigned to one or more specific logical drives. (A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool hot spare.) Note: You must create the logical drive before you can assign a dedicated hot spare. To assign a dedicated or pool hot spare: 1 In the Enterprise View, click the controller on which you want a dedicated hot spare.
Chapter 5: Protecting Your Data ● 57 Removing or Deleting a Dedicated Hot Spare You can delete a dedicated hot spare or remove it from a logical drive. You may want to do this to: ● Make disk drive space available for another logical drive. ● Make a dedicated hot spare into a global hot spare. ● Remove the ‘hot spare’ designation from a disk drive that is no longer being used as a hot spare.
Chapter 5: Protecting Your Data 3 ● 58 In the menu bar, select Actions, then click Delete hot-spare drive. The hot spare is deleted and the disk drive becomes available for other uses in your storage space. Enabling Copyback When a logical drive is rebuilt using a hot spare (see page 138), data from the failed drive is transferred to the hot spare. When copyback is enabled, data is moved back to its original location once the controller detects that the failed drive has been replaced.
Modifying Your Direct Attached Storage 6 In this chapter... Understanding Logical Drives ............................................................................................... 60 Creating and Modifying Logical Drives ................................................................................ 61 Fine-tuning Logical Drives .................................................................................................... 64 Optimizing Logical Drive Performance ...............................
Chapter 6: Modifying Your Direct Attached Storage ● 60 Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data. A logical drive can comprise one or more disk drives and can use part or all of each disk drive’s capacity. It is possible to include the same disk drive in two different logical drives by using just a portion of the space on the disk drive in each, as shown in the following figure.
Chapter 6: Modifying Your Direct Attached Storage ● 61 Creating and Modifying Logical Drives For basic instructions for creating logical drives, see Building Your Storage Space on page 26. This section describes three additional scenarios for creating logical drives, and provides instructions for modifying a logical drive as it’s being created. ● To create a new logical drive of a specified size, see the following section. ● To create a logical drive from different-sized disk drives, see page 62.
Chapter 6: Modifying Your Direct Attached Storage ● 62 Including Different-sized Disk Drives in a Logical Drive You can combine disk drives of different sizes in the same logical drive. If the logical drive includes redundancy, however, the size of each segment can be no larger than the size of the smallest disk drive. (See Selecting the Best RAID Level on page 153 for more information about redundancy.) Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive.
Chapter 6: Modifying Your Direct Attached Storage ● 63 Creating a Logical Drive Using Available Segments Free segments on a disk drive can be used to create a new logical drive. (Each segment can only be used in one logical drive at a time.) To create a logical drive using free segments on disk drives: 1 Complete Steps 1 through 5 in Custom Configuration (Advanced) on page 38. 2 In the Physical Devices panel, select the disk drives and/or free disk drive segments you want to use in the logical drive.
Chapter 6: Modifying Your Direct Attached Storage ● 64 Fine-tuning Logical Drives You can fine-tune a new or existing logical drive to meet your needs by changing its name or adjusting the Advanced settings described in this section. (Not all options are available for all controllers or all RAID levels.) Renaming a Logical Drive To change the name of a logical drive: 1 In the Enterprise View, click the controller associated with the logical drive.
Chapter 6: Modifying Your Direct Attached Storage ● 65 To schedule the changes for later, click Schedule, then set the date and time. (For more information, see Scheduling a Task on page 82.) Changing the Stripe Size The stripe size is the amount of data (in KB) written to one partition before the controller moves to the next partition in a logical drive. Stripe size options vary, depending on your controller. Normally, the default stripe size provides the best performance.
Chapter 6: Modifying Your Direct Attached Storage ● 66 To quickly change the read cache setting: 1 Click the logical drive you want. 2 In the menu bar, select Actions, click Configure read cache, then select Enabled or Disabled as required. The read cache setting is changed. Changing the Initialize Priority The Initialize Priority setting determines the priority for the initialization of the logical drive.
Chapter 6: Modifying Your Direct Attached Storage ● 67 Optimizing Logical Drive Performance To ensure optimal performance of the logical drives in your storage space, you can select a performance mode to improve I/O throughput based on the needs of your application. (This feature is not supported on all controllers.) The following application-specific performance modes are supported by Adaptec Storage Manager.
Chapter 6: Modifying Your Direct Attached Storage ● 68 Verifying Logical Drives To ensure that there are no data problems on your logical drives, it is important to verify them. When you verify a logical drive, Adaptec Storage Manager checks it for inconsistent or bad data and then fixes any problems. (You can also choose to verify a logical drive without fixing it.) Logical drives without redundancy (for instance, RAID 0 logical drives) do not need to be verified.
Chapter 6: Modifying Your Direct Attached Storage ● 69 Note: Don’t power off the system while the verification is in progress. If you do, the verification will stop. While the verification is in progress, the logical drive is shown as an animated icon (as shown at right) to indicate that the task is in progress.
Chapter 6: Modifying Your Direct Attached Storage 2 ● 70 In the menu bar, select Actions, then click Enable (Disable) background consistency check. The controller is updated with the new setting. Setting the Background Consistency Check Period You can choose how often Adaptec Storage Manager checks for inconsistent or bad data on your logical drives and hot-spares. To change the background consistency check period: 1 In the Enterprise view, select a controller.
Chapter 6: Modifying Your Direct Attached Storage ● 71 An X indicates that the selected disk drive will be removed from the logical drive, and you are prompted to select another disk drive (of greater or equal size) to replace it. Flashing arrow prompts you to replace the deselected disk drives 6 Modify the Advanced Settings, if required. (See Fine-tuning Logical Drives on page 64.) 7 Click Next. 8 Review the new logical drive settings. To make changes, click Back.
Chapter 6: Modifying Your Direct Attached Storage 5 ● 72 In the Logical Devices panel, select the disk drives you want to use in the modified logical drive. Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives. Adaptec Storage Manager prompts you to select the correct number of disk drives.
Chapter 6: Modifying Your Direct Attached Storage ● 73 To build a RAID Volume: 1 Create two or more logical drives that meet the requirements listed at the beginning of this section, and wait for them to build and initialize. For instructions, see Express Configuration: The Easy Way on page 35 or Custom Configuration (Advanced) on page 38. This example shows two RAID 5 logical drives, which can be used to build a RAID volume. 2 On the toolbar, click Create.
Chapter 6: Modifying Your Direct Attached Storage 8 ● 74 Click Apply, then click Yes. Adaptec Storage Manager builds the RAID Volume. The configuration is saved on the Adaptec controller and on the physical drives. Adaptec Storage Manager replaces the individual logical drives with a single RAID Volume in the Logical Devices View. RAID Volume replaces the two RAID 5 logical drives shown in Step 1 9 Partition and format your RAID Volume. See page 37 for more information.
Chapter 6: Modifying Your Direct Attached Storage ● 4 In the Physical Devices panel, select the drives you want to use to create the individual JBOD disks. 5 Click Next to review the JBOD disk settings. To make changes, click Back. 75 This example shows three JBOD disks ready to be created. 6 Click Apply, then click Yes. Adaptec Storage Manager creates the JBOD disks. Converting a JBOD Disk to a Simple Volume You can convert a JBOD disk to a simple volume.
Chapter 6: Modifying Your Direct Attached Storage ● 76 Deleting a JBOD Disk ! Caution: When you delete a JBOD disk, you lose all data stored on that disk. To delete a JBOD disk: 1 In the Physical Devices View, click the JBOD disk. 2 In the menu bar, select Actions, then click Delete JBOD disk. The disk drive becomes available, and can be used to create a new JBOD, logical drive (see page 63), or to expand an existing logical drive (see page 70).
Chapter 6: Modifying Your Direct Attached Storage ● 77 For each logical drive in your storage space, you can a set a timer to lower disk drive spin rate (RPM), turn disk drives off, and check an inactive drive to verify its health. ! Caution: Adaptec does not recommend putting logical drives with common physical drives under power management (although it is supported). Putting such drives under power management may limit power savings in your storage space.
Chapter 6: Modifying Your Direct Attached Storage 2 ● 78 In the menu bar, select Actions, click Power settings, then click Set stay awake settings. The Stay awake settings window opens: 3 Select Enable stay awake period. 4 Enter the stay awake period start time and end time in 24-hour format; for example, 09:00 for 9AM, 14:00 for 2PM, and so on. 5 Select the days of the week to enforce the stay awake period.
Chapter 6: Modifying Your Direct Attached Storage ● 79 To disable power management for a logical drive: 1 In the Logical Devices View, click the logical drive. 2 In the menu bar, select Actions, click Power settings, then click Disable. The logical drive is updated with the new setting. Re-Enabling Power Management for a Logical Drive To re-enable the power management for a logical drive, repeat the steps in Disabling Power Management for a Logical Drive on page 78, selecting Enable during Step 2.
Chapter 6: Modifying Your Direct Attached Storage ● 80 To configure the MaxIQ cache pool: 1 In the Logical Devices View, click the Configure MaxIQ Cache Pool button. The Configure MaxIQ cache pool window opens. 2 Select one or more SSDs in the Available SSDs list, then click SSD > . The SSD is added to the MaxIQ cache pool and the icon changes to indicate that it’s part of the cache. To remove an SSD from the cache, select one or more SSDs from the MaxIQ Cache Pool list, then click < Cache.
Scheduling Recurring or ResourceIntensive Jobs 7 In this chapter... Scheduling a Task ................................................................................................................... 82 Opening the Task Manager .................................................................................................... 83 Monitoring Tasks.................................................................................................................... 84 Modifying a Task ......................
Chapter 7: Scheduling Recurring or Resource-Intensive Jobs ● 82 Scheduling a Task If a task is lengthy and limits access to components on your storage space, you may want to set a date and time for the task to complete, instead of running the task while there is activity on your storage space. If a task must be performed regularly, you can schedule it to recur at preset times.
Chapter 7: Scheduling Recurring or Resource-Intensive Jobs 3 ● 83 Set the date and time for the task. Note: Keep geography in mind—If you are scheduling tasks on remote systems located in other geographical areas, remember that the time you set for a scheduled task is that system’s time, which may be different from local time. You will be prompted to select a new time if the one you’ve set occurs in the past on the remote system.
Chapter 7: Scheduling Recurring or Resource-Intensive Jobs ● 84 Monitoring Tasks Use the two main panels of the Task Manager—the task list and the task event log—to monitor your tasks. Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation, and includes basic information about each task. Although you can’t sort the tasks in any other order, you can reorganize the columns in the Task List by clicking and dragging the column heads.
Chapter 7: Scheduling Recurring or Resource-Intensive Jobs ● 85 Modifying a Task If your requirements change, you can reschedule a task to a different date or time. You can also modify the task description that appears in the Task List. Creating a custom task description makes it easier to find the task in the Task List. To modify a scheduled task: 1 In the tool bar, click Configure, point to the system you want, then click Tasks (as shown on page 83).
Chapter 7: Scheduling Recurring or Resource-Intensive Jobs 2 ● 86 In the menu bar, click Actions, then click Disable Task Scheduler. The Task Manager is disabled. The Tasks tab (shown at right) shows the red ‘disabled’ icon. Note: When the Task Manager is disabled, a brief three-tone alert sounds each time you open and log in to Adaptec Storage Manager. Scheduled tasks in the Task List will not run while the Task Manager is disabled.
Maintaining Physical Devices In this chapter... 8 Viewing Component Properties ............................................................................................ 88 Blinking a Component........................................................................................................... 88 Working with Failed or Failing Disk Drives.......................................................................... 89 Initializing and Erasing Disk Drives................................................
Chapter 8: Maintaining Physical Devices ● 88 Viewing Component Properties Click on any component in the main window of Adaptec Storage Manager, then click the Properties button (shown at right) to view version numbers, status, model numbers, and other information about that component. The properties listed vary, depending on which type of component you select. The examples below show the Disk Drive (left) and Logical Drive (right) Properties windows.
Chapter 8: Maintaining Physical Devices ● 89 Working with Failed or Failing Disk Drives This section describes how to use Adaptec Storage Manager to manage failed or failing disk drives in your storage space. Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive. You may want to do this to upgrade to larger disk drives, or to make disk drive size uniform across the logical drive.
Chapter 8: Maintaining Physical Devices ● 90 Initializing Disk Drives You can use Adaptec Storage Manager to initialize any disk drives that are in a Ready state, if required. You may want to do this to erase all existing data and metadata (including all logical drive information) before using the disk drive in a new logical device or as a hot spare. ! Caution: Do not initialize a disk drive that is part of a logical drive.
Chapter 8: Maintaining Physical Devices ● 91 Working with Solid State Drives You can use Adaptec Storage Manager to check the status of the SSDs in your system. You can use this information to verify the health of your SSDs and to predict drive failures. For MaxIQ-compatible SSDs, Adaptec Storage Manager displays SMART statistics for the drive using Self-Monitoring, Analysis and Reporting Technology. It also displays wear-level and longevity indicators.
Chapter 8: Maintaining Physical Devices ● 92 Name Description Media Wear-Out Indicator % wear remaining, based on number of NAND media cycles. SSD will be marked as Failed if wear-level goes below threshold value. Longevity: Power-on Hours Predicted SSD longevity based on remaining number of power-on hours. Longevity: Future Writes Predicted SSD longevity based on remaining number of writes.
Chapter 8: Maintaining Physical Devices 3 ● 93 In the menu bar, click Actions, select Alarm actions, then click Test alarm. The alarm sounds. 4 To stop the test, click OK. Silencing a Controller Alarm You can silence the alarm on a controller while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Disabling a Controller Alarm You can disable the alarm for a selected controller, if required.
Chapter 8: Maintaining Physical Devices ● 94 Saving Your Controller Configuration If you require a record of your controller configurations, you can use Adaptec Storage Manager to create a text file with this information about all controllers on a selected system: ● Controllers ● Disk drives ● Disk drives used in logical drives ● Logical drives To save a system’s controller configurations: 1 In the Enterprise View, click the local or remote system.
Chapter 8: Maintaining Physical Devices ● 95 Resetting the Statistics Logs on a Controller Adaptec Storage Manager adds statistics to the statistics log for a controller (cumulatively) until you reset the log. To reset the statistics log for a controller: 1 In the Enterprise view, select a controller. 2 In the menu bar, select Actions, select Advanced Statistics, then click Reset.
Chapter 8: Maintaining Physical Devices ● 96 Silencing a System’s Alarm When a Warning- or Error-level event occurs, you can silence the alarm on your local system while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Alternatively, in the menu bar, click Actions, then select Agent actions. Select Alarm actions, then click Test alarm.
Chapter 8: Maintaining Physical Devices ● 97 Disabling a System’s Alarm You can disable the alarm for a selected system, if required. ! Caution: When the alarm is disabled, no audible signal sounds when a Warning- or Error-level event occurs on the system. 1 In the Enterprise View, select the system you want. 2 In the menu bar, click Actions, select Agent Actions, select Alarm Actions, then click Disable. The alarm is disabled for that system.
Chapter 8: Maintaining Physical Devices ● 98 To disable an enclosure’s alarm: 1 In the Enterprise View, select the controller that’s connected to the enclosure you want. 2 In the Physical Devices View, right-click the enclosure icon (shown at right) of the enclosure that you want. 3 Select Alarm actions, then click Disable. The alarm is disabled for that system. Updating the Controller BIOS and Firmware Note: This task is recommended for advanced users only.
Chapter 8: Maintaining Physical Devices 4 In the wizard, select the image files you want, then click Next. 5 Select the controllers you want to update, then click Next. ● 99 Note: To force an update/downgrade of the firmware, hold down the Control key while selecting the controller. 6 Review the update summary, then click Apply. 7 When prompted, click Yes to begin the update. ! Caution: Do not power down the controller(s) during the update. 8 When the update is complete, click OK.
Chapter 8: Maintaining Physical Devices ● 100 Before You Begin Before you begin, download the latest firmware images from your vendor’s support site on the World Wide Web. The image file name and extension vary by manufacturer. Updating the Disk Drive Firmware To update the disk drive firmware: 1 In the Enterprise View, right-click Direct Attached Storage, then click Update drive firmware images. The Drive Firmware Update wizard opens. 2 Click Next.
Chapter 8: Maintaining Physical Devices 4 ● 101 In the wizard, select the image file you want, choose the packet size (in bytes) from the drop-down list, then click Next. Note: For SATA drives, the packet size must be a multiple of 512. 5 Select the disk drives you want to update, then click Next. Note: For SAS drives with “Mode 6” support, select Save Later to use the new firmware once, during the current session, and to revert to the previous firmware the next time the drive is started.
Chapter 8: Maintaining Physical Devices 7 ● 102 When prompted, click Yes to begin the update. ! Caution: Do not power down the controller or remove the disk drives during the update. 8 When the update is complete, click OK.
Monitoring Status and Activity In this chapter... 9 Monitoring Options............................................................................................................. 104 Checking Status from the Main Window............................................................................ 104 Notifying Users by Event Log Message About Status and Activity .................................... 107 Notifying Users by Email About Status and Activity.......................................................
Chapter 9: Monitoring Status and Activity ● 104 Monitoring Options Adaptec Storage Manager provides many ways to monitor the status of your storage space: ● Event Log—The main window of Adaptec Storage Manager features an event log that provides at-a-glance status information about activity occurring in your storage space. (See the following section.
Chapter 9: Monitoring Status and Activity ● 105 Double-click to view event details To open a full-screen version of the complete event log, click the Events button on the tool bar. To make it easier to find a specific event, click on the column heads to sort the events. (Sorting events by status icons helps you find specific Error- or Warning-level events quickly.) You can also move the columns of the event log, if required.
Chapter 9: Monitoring Status and Activity ● 106 Using Enclosure Icons to Monitor Enclosure Status If your storage space includes an enclosure with an enclosure management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, Adaptec Storage Manager displays temperature, fan, and power module status in the Physical Device view, as shown in the next figure. The icons change color to indicate status, as described in the table below.
Chapter 9: Monitoring Status and Activity ● 107 Notifying Users by Event Log Message About Status and Activity You can set up Adaptec Storage Manager to send messages to the event log of selected remote systems when activity, such as the creation of a logical drive or the failure of a disk drive, occurs on the local system. (For more information about event types, see page 105.
Chapter 9: Monitoring Status and Activity 3 ● 108 On the tool bar, click Configure, point to the system, then click Notifications. The Notifications Manager opens. The local system is automatically included in the list of systems receiving logged notifications. (By default, all local events are listed in the local event log.
Chapter 9: Monitoring Status and Activity 6 ● 109 When you’re done, click Cancel to close the Add System window. The systems you added appear in the Notifications Manager. 7 Close the Notifications Manager when you’re done. 8 Repeat the steps in this section for each system you want to monitor with logged notifications. Sending a Test Event To ensure that a system is receiving logged notifications, you can send a test event.
Chapter 9: Monitoring Status and Activity ● 110 If the test fails: a Ensure that the receiving system is powered on and running Adaptec Storage Manager. b Open the receiving system’s System Properties window (see Step 4 on page 110) and double-check the TCP/IP address and port number. c Try sending the test event again.
Chapter 9: Monitoring Status and Activity ● 111 Disabling Logged Notifications Logged notifications are enabled by default. You can choose disable them on a selected system, if required. Note: If you disable logged notifications, events will be generated for that system but not broadcast—not even to the local Event Log. To disable logged notifications: 1 In the Enterprise View, select the system you want. 2 On the tool bar, click Configure, point to the system, then click Notifications.
Chapter 9: Monitoring Status and Activity ● 112 Notifying Users by Email About Status and Activity You can set up Adaptec Storage Manager to send email messages (or notifications) to a selected email address when an event, such as the creation of a pool or the failure of a disk drive, occurs on a system.
Chapter 9: Monitoring Status and Activity ● 113 The Email Notifications Manager opens. If you haven’t previously set up email notifications, the SMTP Server Settings window also opens, as shown in the next Step. (If email notifications are already set up, the SMTP Server Settings window doesn’t open. Skip to Step 5.) 3 Enter the address of your SMTP server and the server’s port number (or use the default port). Then enter the “From” address to appear in email notifications.
Chapter 9: Monitoring Status and Activity 6 ● 114 Enter the recipient’s name and email address, select the level of events for which the recipient will receive an email, select the notification type—Instant or Coalesced—then click Add. (For more information on event levels, see page 105.) Note: With Coalesced notifications, you receive one email message for a group of events, not for each event individually. The minimum interval between email messages is one minute.
Chapter 9: Monitoring Status and Activity 4 ● 115 On the menu bar, select Actions, then click Send test message. The test message is sent. If the test is successful, the email recipient receives the test message. If the test fails: a Ensure that the recipient’s email address is correct. (See Modifying a Recipient’s Information or Removing a Recipient on page 115 to modify the address.) b Ensure that your SMTP server address is correct. (See Modifying Email Settings on page 115 to modify the address.
Chapter 9: Monitoring Status and Activity ● 116 The Email Notifications Manager opens. 3 On the menu bar, select Actions, then click SMTP server settings. The SMTP Server Settings window opens. 4 Edit the SMTP server settings as required, then click Add to save the settings. Disabling Email Notifications Email notifications are enabled by default. You can choose disable them on a selected system, if required.
Chapter 9: Monitoring Status and Activity ● 117 3 On the menu bar, click File, select Clear the event log, then click Email Notifications. 4 Click Yes to clear the log. The log is cleared. Notifying Users by SNMP Trap About Status and Activity Note: Before attempting the tasks in this section, you should be familiar with SNMP traps concepts and technology.
Chapter 9: Monitoring Status and Activity ● 118 3 Click the Traps tab, then enter the IP address of each system on which you want to enable traps. 4 Click OK. 5 Start the SNMP service. Setting Up SNMP Notifications on Linux For the Linux operating system, the Adaptec Storage Manager SNMP agent is a sub-agent that interfaces with the UCD-SNMP agentx architecture. UCD-SNMP is a third-party package for Linux; for information, documentation, and downloads, see www.net-snmp.org.
Chapter 9: Monitoring Status and Activity 2 Select Broadcast events to logged-in users, then click Save changes. 3 Restart Adaptec Storage Manager to apply the change. ● 119 Changing an Operating System’s Event Log Setting In addition to the Adaptec Storage Manager event log, all Warning- and Error-level events on a system are recorded in its operating system event log. You can customize the level of events that are recorded, or you can disable operating system event logging.
Chapter 9: Monitoring Status and Activity ● 120 Logging Statistics for Remote Analysis You can use Adaptec Storage Manager to gather advanced IO and usage statistics for the RAID controllers in your system. Periodically, you can choose to send the data to Adaptec by PMC Product Support, or other designated contact, for analysis. This feature is referred to as “call home”.
Chapter 9: Monitoring Status and Activity 2 ● 121 On the tool bar, click Configure, point to the system, then click Advanced Statistics. The Advanced Statistics Manager opens. Advanced Statistics Manager on Advanced Statistics Tab 3 Adjust the Statistics logging frequency slider. (The default is 15 minutes.) Select Save as .CSV to save the statistics logs in both CSV and XML format; the default is XML only. 4 Adjust the Statistics transmission frequency slider. (The default is 1 day.
Chapter 9: Monitoring Status and Activity ● 122 Configuring Proxy Server Settings Adaptec Storage Manager uses the Internet to send statistics to your designated contacts. If your network uses a proxy server to access the Internet, you must provide your proxy server connection settings. To configure your proxy server connection settings: 1 In the Enterprise View, select the system you want. 2 On the tool bar, click Configure, point to the system, then click Advanced Statistics.
Chapter 9: Monitoring Status and Activity ● 123 Click OK to clear the message, then click Cancel to close the Call Home connection settings window. Note: If the test fails, try opening port 80. If the test continues to fail, your system administrator may need to add the Adaptec Storage Manager Agent to your proxy server’s white list. Disabling Call Home Messages If you prefer not to send statistics to Adaptec or other contacts, you can disable call home messages.
Chapter 9: Monitoring Status and Activity ● 124 Creating a Call Home Support Archive You can create a Call Home Support Archive to gather IO and usage statistics without waiting for the polling and transmission cycle to complete. Information saved in the archive includes (but is not limited to) statistics logs, device logs, drive logs, event logs, error logs, controller logs, and MaxIQ logs. The default name of the archive file is CallHomeSupport.zip.
Updating and Customizing Adaptec Storage Manager 10 In this chapter... Updating Adaptec Storage Manager.................................................................................... 126 Adding Enhanced Features .................................................................................................. 126 Setting Preferences and Changing Views ............................................................................ 126 Managing Remote Systems .............................................
Chapter 10: Updating and Customizing Adaptec Storage Manager ● 126 Updating Adaptec Storage Manager When newer versions of Adaptec Storage Manager become available, you can update your storage space, if required. Newer versions of Adaptec Storage Manager can be downloaded from the Adaptec Web site at www.adaptec.com.
Chapter 10: Updating and Customizing Adaptec Storage Manager ● ● 127 Excluding the tool bar or status bar from the main window, or turning off the Tool Tips (see page 128). Reorganizing the Enterprise View You can reorganize the Enterprise view tree to suit your needs. You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or chronologically. (By default, systems are listed in alphabetical order.
Chapter 10: Updating and Customizing Adaptec Storage Manager ● 128 Setting the Standard Unit of Measure You can set Adaptec Storage Manager to show disk drive capacity in measures of megabytes (MB), gigabytes (GB), or terabytes (TB). You can choose the Auto-select setting to allow Adaptec Storage Manager to show the most appropriate unit of measure based on disk drive size. This option allows different disk drives to be shown in different units of measure. By default, disk drives are shown in GB.
Chapter 10: Updating and Customizing Adaptec Storage Manager ● 129 Adding and Removing Remote Systems in the Wizard This section describes how to add or remove discovered systems in the Remote systems wizard. When you add systems, you can set up a group login to connect to all selected systems with a single user name and password. You can also add discovered systems to the Enterprise View without logging in.
Chapter 10: Updating and Customizing Adaptec Storage Manager ● 130 4 Click Next, review the Managed systems summary, then click Apply. 5 If you removed systems that you no longer want to manage, the Removing systems window opens. To continue receiving events from these systems, select Continue to receive events from remote system(s) from the drop-down list; otherwise, select Do not continue to receive events from remote system(s). Then, click OK.
Chapter 10: Updating and Customizing Adaptec Storage Manager 6 ● 131 If you added systems, Adaptec Storage Manager prompts you to enter login credentials for the selected systems. In the Login to managed system window, enter a user name and password if security is enabled on the remote systems. Select Login to all selected systems with this username and password to use the same username/password combination for all selected systems.
Chapter 10: Updating and Customizing Adaptec Storage Manager ● 132 The Adaptec Storage Manager Agent General Settings window opens for the system you selected. The auto-discovery settings appear at the bottom: 3 To enable/disable auto-discovery, select Enable auto-discovery. (This option toggles between enabled and disabled.) 4 Update the auto-discovery settings, as required: 5 ● In the Auto discovery scopes field, enter a comma-separated list of scopes.
Chapter 10: Updating and Customizing Adaptec Storage Manager ● Create display groups (see the next section). ● View display group properties (see page 134). ● Move a system from one group to another (see page 134). ● Rename a display group (page 135). ● Remove a system from a display group (page 135). ● Delete a display group (page 135).
Chapter 10: Updating and Customizing Adaptec Storage Manager 3 ● 134 To add another system to the display group, repeat right-click on that system in the Enterprise View, select Change display group, then click the display group name. The system is added to the display group. Note: A system can belong to only one display group at a time; you can’t include the same system in multiple display groups.
Chapter 10: Updating and Customizing Adaptec Storage Manager ● 135 Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names. To rename a display group: 1 In the Enterprise View, right-click on the display group, then click Rename display group. 2 Enter a new name for the display group, then click OK. The Enterprise View shows the new name of the display group.
Solving Problems In this chapter... 11 General Troubleshooting Tips ............................................................................................. 137 Identifying a Failed or Failing Component......................................................................... 137 Stopping the Creation of a New Logical Drive ................................................................... 138 Recovering from a Disk Drive Failure .......................................................................
Chapter 11: Solving Problems ● 137 General Troubleshooting Tips If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: ● Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want. (See page 28 for more information.) ● Ensure that all managed systems are powered on and that you are logged in to any remote systems you want to manage. (See page 33 for more information.
Chapter 11: Solving Problems ● 138 Stopping the Creation of a New Logical Drive To stop the creation of a new logical drive, right-click on the magnifying glass icon, then select Stop current task. You can also change the priority of the build task to High, Medium, or Low by selecting Change background task priority from the same right-click menu. Recovering from a Disk Drive Failure When a disk drive fails for any reason, it is represented in Adaptec Storage Manager with a red X, as shown at right.
Chapter 11: Solving Problems ● 139 Note: A hot spare icon changes from light-blue to dark-blue when it becomes part of a logical drive. To recover from the failure: 1 Remove and replace the failed disk drive (following manufacturer’s instructions). 2 If copyback is not enabled—Remove the ‘hot spare’ designation from the original hot spare (the disk drive that was built into the logical drive). See page 57 for instructions.
Chapter 11: Solving Problems ● 140 Correct the cause of the failure or replace the failed disk drives. Then, restore your data (if available). Multiple Disk Drive Failures in the Same Logical Drive If multiple disk drives fail in the same logical drive, you may be able to recover the data by recreating the logical drive in the wizard without the initialization step. Omitting the initialization step reconstructs the logical drive metadata without modifying or destroying any other data on the disks.
Chapter 11: Solving Problems ● 141 Forcing a Logical Drive with Multiple Drive Failures Back Online If multiple disk drives fail in the same logical drive, you may be able to recover the data by forcing the logical drive back online. For instance, if two drives fail in a RAID 5, forcing it online may allow you to access the data, depending on which disk drives failed. Caution: This procedure is not guaranteed to successfully recover your logical drive.
Chapter 11: Solving Problems ● 142 Solving Notification Problems To test notifications on your storage space, you can send test events or emails to ensure that they’re being received properly. If your test event fails: 1 Ensure that the remote system is powered on and running Adaptec Storage Manager. 2 Open the remote system’s System Properties window (see Step 4 on page 110) and doublecheck the TCP/IP address and port number. 3 Try sending the test event again.
Chapter 11: Solving Problems ● Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager.
Chapter 11: Solving Problems Error Error Message Text ChangeLogicalName Could not change the name of the specified logical drive ChangeNtpServer Could not update the specified NTP server ChangeTimeDate Could not change the date and time ChgAlarm Could not change the alarm setting ChgDataScrubRate Could not change the background consistency check rate ChgRebuildRate Could not change the rebuild rate ChgSCSIXferSpeed Could not change the SCSI transfer speed ChgStripeSize Could not change the
Chapter 11: Solving Problems Error Error Message Text DDDHardwareError Failed drive—Internal hardware error DDDInternalHW Failed drive—Internal hardware error DDDIOSubSystem1 Failed drive—I/O subsystem error DDDIOSubSystem2 Failed drive—I/O subsystem error DDDIOSubSystem3 Failed drive—I/O subsystem error DDDSCSI1 Failed drive—SCSI error DDDSCSI2 Failed drive—SCSI error DDDSCSI3 Failed drive—SCSI error DDDSCSIBusParity Failed drive—SCSI bus parity error DDDSCSIBusTest Failed drive—SCSI
Chapter 11: Solving Problems Error Error Message Text EnCopyBackMode Could not enable copy back mode EnReadCache Could not enable read cache ● 146 EnUnattendedMode Could not enable unattended mode EnWriteCache Could not enable write cache EventNotSent Could not send the event to the system ExportedArray Could not export the specified array FactoryDefault Could not restore the configuration to the factory-default settings FailbackDiskSet Could not move diskset FailedAtPort Adaptec Stora
Chapter 11: Solving Problems Error Error Message Text LogOut The user could not be logged out MaybeReadCache Could not set read cache mode to 'enabled when protected by battery' MaybeWriteCache Could not set write cache mode to 'enabled when protected by battery' MergeOwnNS Could not copy the configuration from the non-shared logical drives Rebuild Could not set the drive to the specified rebuild state RemoveAHS Could not delete the dedicated hot spare drive RemoveFromDiskSet Could not remov
Chapter 11: Solving Problems ● 148 Error Error Message Text Unblock Could not unblock the specified logical drive UnkillOtherController Could not unkill other controller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to start VerifyHardDrive Verify failed to start VolumeInUse Could not delete the specified logical drive. One or more initiators are logged into the logical drive.
Part III: Appendices In this part: Completing a Silent Windows Installation ................... 150 Selecting the Best RAID Level ................................... 153 Quick Answers to Common Questions... ..................... 162 Buttons and Icons At-a-Glance ...................................
Completing a Silent Windows Installation In this appendix... A Completing a Silent Installation.......................................................................................... 151 Available Properties and Values........................................................................................... 152 Example Command Line Installations................................................................................
Appendix A: Completing a Silent Windows Installation ● 151 Completing a Silent Installation You will need the Adaptec RAID Controller Installation DVD to complete this task. To complete a silent installation: 1 Insert the DVD into your DVD drive. 2 Open a command prompt window and change to the DVD directory. 3 Run the silent installation from the command line using one of these files, as appropriate: setup asm x64.exe or setup asm x86.exe. For example: setup asm x86.
Appendix A: Completing a Silent Windows Installation ● 152 Available Properties and Values Property Values INSTALLDIR (Not required) Specifies the installation path. If you are specifying the installation path, it must be set for a command line install, and must be enclosed in escaped quotation marks.
Selecting the Best RAID Level In this appendix... B Comparing RAID Levels ...................................................................................................... 154 Understanding Drive Segments........................................................................................... 154 Non-redundant Logical Drives (RAID 0) ........................................................................... 155 RAID 1 Logical Drives..................................................................
Appendix B: Selecting the Best RAID Level ● 154 Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability.
Appendix B: Selecting the Best RAID Level ● 155 Non-redundant Logical Drives (RAID 0) A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is distributed evenly across the disk drives in equal-sized sections. However, RAID 0 arrays do not maintain redundant data, so they offer no data protection. Compared to an equal-sized group of independent disks, a RAID 0 array provides improved I/O performance.
Appendix B: Selecting the Best RAID Level ● 156 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved performance, with twice the read rate and an equal write rate of single disks. However, capacity is only 50 percent of independent disk drives.
Appendix B: Selecting the Best RAID Level ● 157 RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive segment size is limited to the size of the smallest disk drive in the logical drive.
Appendix B: Selecting the Best RAID Level ● 158 RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-correcting redundancy that’s used to re-create data if a disk drive fails.
Appendix B: Selecting the Best RAID Level ● 159 RAID 5EE Logical Drives A RAID 5EE logical drive—also referred to as a hot space—is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives. Unlike a hot spare (see page 55), a distributed spare is striped evenly across the disk drives with the stored data and parity data, and can’t be shared with other logical disk drives.
Appendix B: Selecting the Best RAID Level ● 160 RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical drives, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more information, see RAID 5 Logical Drives on page 158.) The parity data provides data protection, and striping improves performance. RAID 50 logical drives also provide high data transfer speeds.
Appendix B: Selecting the Best RAID Level ● 161 RAID 6 Logical Drives A RAID 6 logical drive—also referred to as dual drive failure protection—is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two independent sets of parity data instead of one. Both sets of parity data are striped separately across all disk drives in the logical drive.
Quick Answers to Common Questions... C In this appendix... How do I...?........................................................................................................................... 163 What’s the difference between...?......................................................................................... 165 What options are on the Actions menu?............................................................................. 165 What tasks can be scheduled to run at a specified time?.........
Appendix C: Quick Answers to Common Questions... ● 163 How do I...? Set up my storage space? Follow the five steps in the Getting Started Checklist on page 14. Create or add a new logical drive? In the Enterprise View, right-click the controller you want, then click Create logical device. Or, click either of the buttons shown at right. or See Building Your Storage Space on page 26.
Appendix C: Quick Answers to Common Questions... ● 164 Log out of Adaptec Storage Manager? In the Enterprise View, click on the local system. In the menu bar, select Actions, then click Log out. See Logging Out of Adaptec Storage Manager on page 52. Schedule a task? Complete each step of the task until you are prompted to click Apply. (Don’t click Apply.) Click Schedule. Note: The Schedule button won’t appear on tasks that can’t be scheduled. See Scheduling a Task on page 82.
Appendix C: Quick Answers to Common Questions... ● 165 What’s the difference between...? Adaptec Storage Manager and the Agent? Adaptec Storage Manager is the full software application, including the user interface (windows, menus) described in this User’s Guide. It helps you build and maintain the logical drives, controllers, and disk drives that make up your storage space. The Agent is like a service that keeps your storage space running.
Appendix C: Quick Answers to Common Questions... ● 166 Controllers? In the Enterprise View, click on a controller. In the menu bar, select Actions to view these options: Then select Alarm actions to view these options: Disk drives? In the Physical Devices View, click on a disk drive. In the menu bar, select Actions to view these options: Enclosures? In the Physical Devices View, click on an enclosure management device.
Appendix C: Quick Answers to Common Questions... ● 167 Logical drives? In the Logical Devices View, click on a logical drive. In the menu bar, select Actions to view these options: Direct Attached Storage? In the Enterprise View, click Direct Attached Storage. In the menu bar, select Actions to view these options: The Notification Manager? In the tool bar, click Configure, point to the system you want, then click Notifications.
Appendix C: Quick Answers to Common Questions... ● 168 The Task Manager? In the tool bar, click Configure, point to the system you want, then click Tasks. In the menu bar, select Actions to view these options: The Advanced Statistics Manager In the tool bar, click Configure, point to the system you want, then click Advanced Statistics.
Buttons and Icons At-a-Glance In this appendix... D Enterprise View Icons .......................................................................................................... 170 Icons in the Physical Devices View...................................................................................... 170 Icons in the Logical Devices View ....................................................................................... 171 Buttons in the Main Window ...............................................
Appendix D: Buttons and Icons At-a-Glance ● 170 Enterprise View Icons Icon Description System with direct attached storage controller and directly attached disk drives or enclosures Enclosure Controller Icons in the Physical Devices View Icon Description Ready disk drive Disk drive with free space Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare Hot spare with error (see page 56 for more information) Hot spare being built into logical drive after disk drive failu
Appendix D: Buttons and Icons At-a-Glance ● 171 Enclosure temperature — warning Enclosure Power — warning Icons in the Logical Devices View Icon Description Logical drive Logical drive with healthy hot spare Logical drive being initialized Logical drive being modified Logical drive being rebuilt after disk drive failure Array with available space Array with no available space Locked upgrade feature that can be activated with a feature key (see page 126 for more information)
Appendix D: Buttons and Icons At-a-Glance ● 172 Buttons in the Main Window Button Click to... More on... ...add a remote system ...page 33 ...create a logical drive; open the Configuration wizard ...page 26 ...silence the audible alarm ...page 95 ...check status and other properties of a controller, disk drive, or other component ...page 88 ...view the full Event log ...page 104 ....configure notification settings ...configure email notification settings ...
Appendix D: Buttons and Icons At-a-Glance ● 173 Buttons in the Email Notification Manager Button Click to... More on... ...add the email address of a user who will receive notifications generated by the Email Notification Manager ...page 112 ...update a recipient’s email address or notification level ...page 115 ...remove a recipient from the Email Notification List ...page 115 Buttons in the Task Manager Button Click to... More on... ...view the details of a scheduled task ...page 84 ...
Glossary A Adaptec Storage Manager Agent Runs in the background on your system, monitoring and managing event notifications, tasks schedules, and other on-going processes in your storage space. It requires no user intervention and includes no user interface. available space Space on a disk drive that is not being used by a logical drive. When a logical drive is deleted, its space becomes available. See also logical drive. B bad stripe A stripe-level failure in a RAID array.
Glossary ● 175 copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller detects that the failed drive has been replaced. D DAS Direct-attached Storage. Data storage that is physically connected to a server. See also LAN, SAN. dedicated hot spare A drive that can take the place of a failed drive only on the fault-tolerant array to which it is explicitly assigned.
Glossary ● 176 H host A system that’s connected to a TCP/IP network. See also TCP/IP. host bus adapter (HBA) An adapter card that includes all of the I/O logic, software, and processing to manage the transfer of information between the host and the devices it’s connected to. hot space A RAID 5EE logical drive. See page 159. hot spare A spare disk drive which will automatically replace a failed disk drive in a logical drive. See also dedicated hot spare.
Glossary ● 177 M managed system A computer (or system) in a storage space that’s being managed by Adaptec Storage Manager. MB MegaByte. Depending on context, 1,000,000 or 1,048,576 bytes. Also 1000 KB. mirroring Data protection that duplicates all data from one drive onto a second drive. See also RAID. N Notification Manager A utility within Adaptec Storage Manager that broadcasts event messages to selected managed systems.
Glossary ● 178 S SAN Storage Area Network. A storage architecture that connects servers and disk drives across a network for enhanced reliability, scalability, and performance. scheduled task Activity, such as logical drive verification, that is set to be completed at a specified date and time. See also recurring task. segment Disk drive space that has been assigned to a logical drive. A segment can include all or just a portion of a disk drive’s space. SMTP Simple Mail Transfer Protocol.
Index A Actions menu 45 Add managed system 33, 129 Agent actions 96 alarm 95, 96, 97 Alarm actions 93, 95, 96, 97 Change logical device name 64 Clear logs on all controllers 105 Configure read cache 66 Configure write cache 65 controller-level options 166 Create dedicated hot-spare drive 56 Delete dedicated hot-spare drive 57 Delete hot-spare drive 58 Delete logical device 72, 76 Direct Attached Storage branch-level options 167 Disable email notifications 116 Disable notifications 111 Disable task scheduler
Index Windows silent installation 150 introduction 14 locked features 126 logging into remote systems 33 main window overview 45 Notifications Manager 107 standard unit of measure 128 system requirements 17 Task Manager 83 uninstalling 52 Linux 52 Windows 52 unlocking enhanced features 126 updating 126 Adaptec Storage Manager vs Agent 165 adapters.
Index disabling alarm 93 identifying 88 properties 88 registering 92 rescanning 93 saving configurations 94 support by operating system 17 testing alarm 92 updating firmware 98 copyback 58 creating with the wizard 74 custom configuration 38 D daemon 14 DAS defined 10 dedicated hot spares 55 creating 56 deleting 57 removing 57 deleting logical drives 72 devices 46 blinking 88 Direct Attached Storage Actions menu 167 direct attached storage Actions menu introduction 45 Actions menu overview 165 to 168 Direc
Index status icons 51, 106 testing alarm 97 viewing disk drives 50 Enterprise View 45 Direct Attached Storage branch 46 icons 47, 170 Error (task status) 84 event alerts 118 event log 51, 104, 105 clearing 105 finding source of event 107 messages 107 event log (operating system) 119 event notifications Email Notifications log 116 event viewer finding source of event 107 events 51 Events button 105 events.
Index uninstalling Adaptec Storage Manager 52 local systems 27 locked features 126 unlocking 126 log files, clearing 116 logged notifications 107 adding systems 107 disabling 111 failed test events 110 modifying systems 110 re-enabling 111 removing systems 110 test events 109 logging in logging back in 52 permission levels 28 logging out 52 logging back in 52 Logical Devices View 45, 48 icons 49, 171 logical drives 48, 60 to 74 Actions menu 167 advanced settings 40, 64 automatic verification 68 available s
Index monitoring activity and status 104 notification types enclosure status icons 106 event log 104 event status icons 105 overview 45 Physical Devices View 45 status icons 105 tool bar 45 manual verification 68 MaxIQ cache 79, 80 MaxIQ cache hits and misses 124 MaxIQ pool 48 MaxIQ statistics 120, 124 mirroring 156 monitoring 103 to 106, 112, 118 to 119 clearing event log 105 component properties 88 email notifications 112 "from" address 113 changing "from" address 115 changing SMTP server 115 disabling 1
Index ● 185 Q S Quick (initialize method) 66 Scheduled (task status) 84 scheduling tasks 82 rescheduling 85 supported tasks 82 changing RAID level 72 expanding logical drives 71 modifying logical drives 65 verifying 69 verifying with fix 68 See also tasks Secure erase 90 segments 60, 154 Self-Monitoring, Analysis and Reporting Technology (SMART) 91 silencing alarm controller-level 93 enclosure-level 97 system-level 96 simple volumes 75 size limitations for logical drives 41 size of logical drives 61 S
Index components 88 disk drives 47, 48 display group systems 134 enclosures 51, 170 event log 51 logical drive properties 88 task events 84 tasks 84 View buttons 50 status icons enclosure status icons 106 main window 105 Task Manager 84 status. See monitoring storage space 11 examples 15 stripe size 65 striping 155 support archive file 142 system groups.
Index Relative Size Capacity 50 Text Description 50 VMWare installing Adaptec Storage Manager 22, 23 W Windows installing Adaptec Storage Manager 19 silent installation 150 SNMP support 117 starting the Agent 32 uninstalling Adaptec Storage Manager 52 write cache 65 write-back 65 write-through 65 ● 187
PMC-Sierra, Inc. 1380 Bordeaux Drive Sunnyvale, CA 94089 USA © Copyright PMC-Sierra, Inc. 2011 All rights reserved. Adaptec and the Adaptec by PMC logo are trademarks of PMC-Sierra, Inc. Part Number: CDP-00263-01-A Rev.
