USB2connect Host Bus Adapter User’s Guide R
Copyright © 2001 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored, in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035. Trademarks Adaptec and the Adaptec logo are trademarks of Adaptec, Inc., which may be registered in some jurisdictions.
Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions here. If you need further assistance, use the support options listed below. Technical Support Identification (TSID) Number ■ Before contacting Technical Support, you’ll need your TSID. The TSID helps us provide more efficient service by accurately identifying your product and support status.
Europe ■ Visit our Web site at http://www.adaptec-europe.com. ■ English and French: To speak with a Technical Support Specialist, call one of the following numbers, Monday–Thursday, 10:00 to 12:30 and 13:30 to 17:30; Friday, 10:00 to 12:30 and 13:30 to 16:30, Central European Time: ■ English: +32 2 352 3470 ■ French: +32 2 352 3460 To expedite your service, have your computer in front of you.
Regulatory Compliance Statements Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Overview USB2connect Host Bus Adapter The Adaptec USB2connect Host Bus Adaper is a USB 2.0 PCI host adapter for PC and Macintosh computers that provides connectivity to USB 1.1 and USB 2.0 devices. USB 2.0, or Enhanced Host Controller Interface (EHCI), is the fastest USB standard – capable of transferring data at up to 480 Megabits per second while maintaining backward compatibility with USB 1.1 Open Host Controller Interface (OHCI) devices.
USB2connect User’s Guide USB2connect Driver Information USB2connect is a multifunction device. It has two OHCI (USB 1.1) controllers and one EHCI (USB 2.0) controller built-in. Because it has three functions, you will see three instances of drivers for the USB2connect in the Windows Device Manager after the card and drivers are installed.
Overview Contents of Box ■ One Adaptec USB2Connect Host Bus Adapter (AUA-3100LP or AUA-5100) ■ One 10-foot (3-meter), USB 2.0 certified, high-speed cable used to connect USB devices ■ Hardware Installation Guide ■ USB2connect Installation CD Required Operating Systems Microsoft Windows Windows 98 SE, Windows 2000, Windows Me Macintosh Power Macintosh Beige G3 Rev. B or newer, with Mac OS 9.0.
USB2connect User’s Guide Installing USB2connect Discharge any static electricity buildup by touching a grounded metal object (such as the exposed metal parts on the back of your computer) before handling the USB2connect adapter. WARNING: Turn OFF power to the computer and disconnect the power cord. 1 After you turn OFF your computer and unplug the power cord, open the computer cabinet. Note: See your computer documentation for specific instructions on opening your computer cabinet.
Installing USB2connect 4 Replace the slot cover screw. When installed properly, the card should be level with the expansion slot. 5 Close the computer cabinet and reattach the power cord. The USB2connect AUA-5100 adapter shares one internal and external connector so that only five can be used at one time. The default setting is that all external connectors are Enabled, and the internal connector is Disabled.
USB2connect User’s Guide Installing the Windows Drivers Once the USB2connect is installed in your computer, complete the following steps as appropriate for your operating system to install a software driver for the adapter. Note: It is important that you complete the New Hardware Wizard for your operating system if it appears, even though there is currently no driver available for USB 2.0 devices. Otherwise the wizard may open each time you start your computer. Windows Me 1 Power up the computer.
Installing the Windows Drivers 2 If you see a message that the PCI Universal Serial Bus driver was not located, select the option Automatic search for a beetter driver (Recommended). Click Next. 3 If you do not have a USB 2.0 driver for USB2connect, the Add New Hardware Wizard displays the message Windows was unable to locate a driver for this device. Click Finish to complete the Add New Hardware Wizard.
USB2connect User’s Guide 4 To verify that the driver is installed under the Universal Serial Bus Host Controller section right-click My Computer, select Properties, and then select the Device Manager tab. USB2.0 function; see Note below USB1.1 drivers for the USB2connect Note: Under Other devices, a yellow ! appears before PCI Universal Serial Bus because at this writing there are no 2.0 drivers for USB2connect. However, the USB 1.
Installing the Windows Drivers Windows 2000 Note: You must be logged on as Administrator or have administrator privileges to install USB2connect in the Windows 2000 operating system. 1 Power up the computer. During the operating system startup, the adapter will be detected and Windows will load embedded drivers for the adapter. Note: It may take longer than usual for your system to restart, as the operating system is locating the new drivers. 2 The Found New Hardware Wizard opens. Click Next.
USB2connect User’s Guide 3 On the Install Hardware Device Drivers window, select the option Search for a suitable driver for my device (recommended). Click Next. 4 On the Locate Driver Files window, uncheck all the options. Click Next.
Installing the Windows Drivers 5 On the Driver Files Search Results window, select the default option Disable the device. Otherwise the operating system will attempt to locate a USB 2.0 driver each time you start the computer. Click Finish.
USB2connect User’s Guide 6 To verify that the driver is installed under the Universal Serial Bus Host Controller section, right-click My Computer, select Properties, then select the Hardware tab. To open the Device Manager, click the Device Manager button. USB2.0 unction–see note below USB1.1 drivers for the USB2conncect Note: Under the Other devices section, a yellow ! appears before Universal Serial Bus (USB Controller) because at this writing there is no 2.0 driver for the USB2connect.
Installing the Windows Drivers Windows 98 SE Because the USB2connect has three controllers, (two OCI USB 1.1 and one EHCI USB 2.0) Windows 98 SE requires all these devices to be installed. Please follow these instructions carefully. 1 When the Add New Hardware Wizard opens, click Next. 2 Select Search for the best driver for your device (recommended). Click Next. 3 On the following window, uncheck all options. Click Next.
USB2connect User’s Guide 4 Select The updated driver (recommended). Click Next. 5 You may see a message that Windows is searching for the driver. Click Next. 6 When you see the following prompt, insert your Windows 98 CD in your CD-ROM drive and click OK.
Installing the Windows Drivers 7 Type the drive letter for your CD-ROM drive in the Copy files from box as shown below and click OK. Note: If you have copied your driver files onto your hard drive and know where they are located, you can browse to that folder instead of inserting the Windows 98 CD. Also, your CD-ROM drive may not necessarily be D. 8 When the third driver has been copied onto your system, the following window appears. Click Finish.
USB2connect User’s Guide 9 At this point, the driver for the first OHCI (USB 1.1) controller is installed. To install the driver for the second OHCI controller, repeat steps 1-8. To install the USB 2.0 EHCI driver, repeat steps 1-3. The following window will display. Click Next. 10 Windows displays an Unknown Device error message if there is no USB 2.0 driver on your system. Click Finish.
Installing the Windows Drivers 11 To verify that the drivers are installed under the Universal Serial Bus Host Controller section, right-click My Computer, select Properties, and then select the Device Manager tab. USB2.0 function; see Note below USB1.1 drivers for the USB2connect Note: Under Other devices, a yellow ! appears before PCI Universal Serial Bus if there is no 2.0 driver for USB2connect. However, the USB 1.1 drivers included with the Windows 98 SE system are compatible with USB2connect.
USB2connect User’s Guide Installing the Macintosh Driver 1 Power up the computer. Insert the USB2connect CD into your CD-ROM drive. 2 Double-click the Start Installation Here file on the CD. 3 Follow the instructions to install the latest Macintosh USB drivers, if necessary. 4 Double-click the USB2connect Installer file and follow the instructions. 5 After the installation is complete, click Restart if necessary to have the new settings take effect.
Connecting USB Devices Connecting USB Devices You can connect standard USB 1.1 or high-speed USB 2.0 devices to the external or internal connectors on the USB2connect adapter. A 10-foot (3-meter), USB 2.0 certified, high-speed cable is included. This cable plugs into the external connectors on the adapter and then to the external device such as a scanner, as shown below: Note: The USB2connect supports hot-plugging, allowing USB devices to be attached and recognized even when the computer is powered ON.
USB2connect User’s Guide Troubleshooting If you have problems while installing USB2connect, check the following: Note: If you experience any performance issues with your USB device when connected to a hub, connect that device directly to the USB2connect adapter. ■ Is the adapter seated evenly in the PCI slot? ■ Is bus mastering support provided and enabled for the PCI slot containing USB2connect? (Check your motherboard documentation for information on this.
Troubleshooting c In the window that appears, scroll down to the PCI area and click the arrow next to each PCI slot to reveal the PCI adapter information. If the USB2connect adapter is installed properly, you will see the following information listed under one of the slots: If the card is not seen, verify that the Apple USB extensions are loaded and enabled. If so, verify that the card is seated properly. If you are still unable to resolve a problem, see the Adaptec Web site at http://www.adaptec.
R © 2001 Adaptec, Inc. All rights reserved.
