Specifications

WARRANTY
Adaptiv Technologies, LLC warrants to the original
purchaser that the TPX™ Wireless Headset will be
free of defects in workmanship and materials for a
period of one year from the date of first consumer
purchase. The TPX™ Wireless Headset consists of
the Wireless Headset assembly and its respective
parts. Adaptiv Technologies will, at its option,
repair or replace a detective TPX™ Wireless
Headset upon delivery to Adaptiv Technologies
accompanied by the original sales receipt or
other proof of first consumer purchase within
the warranty period. You are responsible for all
charges required to ship the product for warranty
WARRANTY SERVICE
If you believe that your TPX ™ Wireless Headset
is not functioning properly please follow the
following procedure:
1. Review the Troubleshooting section.
2. If your problem is not resolved after reviewing
the Troubleshooting section, have your serial
number ready and call us at 646-722-0253. We will
try to resolve your problem over the phone.
Note: The serial number is located inside the
bottom housing.
3. If your system needs to be returned for repair,
we will provide you with a Service Order Number
and a shipping address. Write the Service Order
Number on the outside of the shipping box.
Include the following items in your shipment:
a. The TPX™ Wireless Headset and Battery
b. Copy of sales receipt (originals cannot be
returned)
c. Your name, phone number, address, and
email address (we promise not to spam)
All shipment must be sent prepaid by way of a
traceable carrier, such as UPS, FedEx, USPS
Priority Mail with Tracking, etc., and should be
insured. Adaptiv Technologies is not responsible
for any loss or damage incurred during shipping.
Warranty service will only be honored for units
purchased from authorized agents with a copy of
the sales receipt.
Repairs will not be performed on units without a
readable serial number.
Please allow 4-8 weeks for the return of the unit.
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