User guide

USER GUIDE
1110SV
33
Audio and video issues
• Your receiver may be in standby mode (if the LED on
the front panel is red). Press the button to turn your
receiver back to operation mode.
•
Alternatively some of the connections may have
worked loose. Check that all the connections are made
properly. Then turn the receiver off and after a few
seconds turn it on again.
•
The Display Format in the Options menu has not been
set to match your TV. Try a different setting.
•
Check whether your receiver is in Mute mode. If it is,
use your receiver’s remote control and press the volume
up button.
•
Check whether the volume on your receiver or TV
is sufficiently high. Press the volume buttons on the
remote control of your receiver or of your TV set.
•
Check that the receiver is properly connected to your
TV or your sound system. Some connections may have
worked loose.
•
Make sure that the SPDIF cable are correctly
connected to the receiver and to the TV set.
•
Make sure that the program you are watching is
broadcast in DOLBY SURROUND mode, indicated by
the
icon.
•
Check your SPDIF audio cable is well connected
between your receiver and the Home Cinema
central unit.
•
Check in the Menu - Settings - Audio Mode, that
you have selected the surround sound audio option.
- Your TV is blank or ‘snow’
appears on the screen.
- The picture appears to be either
‘squashed’ or cut off at the top
and bottom of the screen.
- There is no sound.
- There is no stereo sound on
your Hi-Fi system.
- You cannot get the surround
sound
Symptom Solution
Installation issues
• Make sure that your satellite dish is directed towards
the Hot Bird Satellite.
•
Check that the satellite dish cable is properly
connected.
•
If you cannot resolve the problem easily, you may need
to have your satellite dish and installation tested by a
professional.
- You cannot find
channels.
Symptom Solution
Audio and video issues
• Your receiver has lost some of its software settings.
Switch your receiver off and then back on after a few
seconds. If the problem persists, contact your vendor.
•
This may happen after a power-cut, or after your
receiver has been disconnected from the power source.
•
The signal is too weak or is defective, which could
be due to bad weather conditions. Try adjusting the
position of your antenna, or wait for the signal to be
re-established.
•
Make sure your TV is set to receive the signal from the
appropriate input.
- The picture on your TV
screen changes color.
- Blocks appearing in the
picture on the screen.
- Your TV is blank or ‘snow’
appears on the screen.
Symptom Solution