User Manual
ADCP-75-136 • Issue 1 • November 2002
Page 61
©
2002,
ADC
Telecommunications,
Inc.
7.4 Repair Charges
If
the
defect
and
the
necessary
repairs
are
covered
by
the
warranty,
and
the
applicable
warranty
period
has
not
expired,
the
Buyer’s
only
payment
obligation
is
to
pay
the
shipping
cost
to
return
the
defective
Product.
ADC
will
repair
or
replace
the
Product
at
no
charge
and
pay
the
return
shipping
charges.
Otherwise,
ADC
will
charge
a
percentage
of
the
current
Customer
Product
price
for
the
repair
or
NTF
(No
Trouble
Found).
If
an
advance
replacement
is
requested,
the
full
price
of
a
new
unit
will
be
charged
initially.
Upon
receipt
of
the
defective
Product,
ADC
will
credit
Buyer
with
20
percent
of
full
price
charged
for
any
Product
to
be
Out-of-Warranty.
Products
must
be
returned
within
(30)
days
to
be
eligible
for
any
advance
replacement
credit.
If
repairs
necessitate
a
visit
by
an
ADC
representative,
ADC
will
charge
the
current
price
of
a
field
visit
plus
round
trip
transportation
charges
from
Minneapolis
to
the
Buyer’s
site.
7.5 Replacement/Spare Products
Replacement
parts,
including,
but
not
limited
to,
button
caps
and
lenses,
lamps,
fuses,
and
patch
cords,
are
available
from
ADC
on
a
special
order
basis.
Contact
the
Technical
Assistance
Center
at
1-800-366-3891,
extension
73475
(in
U.S.A.
or
Canada)
or
952-917-
3475
(outside
U.S.A.
and
Canada)
for
additional
information.
Spare
products
and
accessories
can
be
purchased
from
ADC.
Contact
Sales
Administration
at
1-800-366-3891,
extension
73000
(in
U.S.A.
or
Canada)
or
952-938-8080
(outside
U.S.A.
and
Canada)
for
a
price
quote
and
to
place
your
order.
7.6 Returned Material
Contact
the
ADC
Product
Return
Department
at
1-800-366-3891,
extension
73748
(in
U.S.A.
or
Canada)
or
952-917-3748
(outside
U.S.A.
and
Canada)
to
obtain
a
Return
Material
Authorization
number
prior
to
returning
an
ADC
Product.
All
returned
Products
must
have
a
Return
Material
Authorization
(RMA)
number
clearly
marked
on
the
outside
of
the
package.
The
Return
Material
Authorization
number
is
valid
for
90
days
from
authorization.