User guide

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experiencing a large increase in the number of complaints from customers who have installed
these conversions. To date, NOT ONE of these complaints has proved valid. Tracking down such
problems has begun taking up a great deal of our time, when, in fact, the problem is NOT ours!
With the wide variety of different conversions and clock switching schemes available at the present
time, it is simply not possible to provide software which will work in all cases. For this reason,
we are forced to take the following position:
1 - LLL CANNOT and WILL NOT provide ANY assistance, either hardware or software, to anyone
converting ANY system to 4 MHz operation.
2 - LLL CANNOT and WILL NOT provide ANY support for any customer experiencing any problems
with our products when operated in any system with any 4 MHz conversion installed, whether the
problem also occurs at 2 MHz or not.
For the benefit of those who STILL wish to convert their systems to 4 MHz, we would strongly
recommend the KRES Engineering conversion as the most complete, professional and technically
competent conversion. All LLL products have been verified as working with the KRES conversion.
However, the above policies STILL apply.
IN CASE OF DIFFICULTY
If you experience any difficulties in setting up and running QSBIOS and it's utilities, PLEASE do the
following BEFORE requesting assistance:
1 - READ and RE-READ ALL DOCUMENTATION, including the Heath/Zenith CP/M documentation.
Be sure you understand EVERYTHING you are doing.
2 - Start the procedure over again FROM THE BEGINNING. Be VERY SURE that you follow all directions TO
THE LETTER!! DON'T SKIP STEPS!! DON'T ASSUME THAT YOU KNOW ENOUGH TO LEAVE OUT OR
MODIFY ANY STEPS!!
3 - If you are still experiencing trouble, have someone else try the procedure, preferably someone
with more CP/M experience and knowledge.
4 - If, at this point you're STILL having trouble, GO BACK TO STEP 1 AND DO IT ALL ONE MORE TIME!!
5 - If you've made it this far and you're STILL having trouble, then write down, in as much detail
as possible, EXACTLY what the problem is, any symptoms or problems, EXACTLY WHEN and HOW the
problem manifests itself, and EXACTLY what the configuration of your system is, including both
HARDWARE and SOFTWARE. Mail this letter, and, if possible, a bootable disk exhibiting the problem,
to Quikdata, or give us a call.