Setup guide

ManualsBrandsADEMCO ManualsHome building and Decor5110XM

Section 9 – Testing the System

9-3

CONTROL

SYMPTOM POSSIBLE CAUSE REMEDY

1. Digital control message

not being received.

1a. 5110XM in FIRE WALK TEST mode.

1b. Telephone connection is not secure.

1c. Digital control malfunctioning.

1d. Telephone number in program needs

prefix or access code.

1e. Telephone call to central monitoring

station requires operator assistance.

1a. Remove from TEST mode.

1b. Check all connections.

1c. Check with a different 5110XM.

1d. Program prefix or access code into the

5110XM.

1e. 5110XM system cannot work in this

situation.

2. 5110XM doesn't respond to

keystrokes on keypad.

2a. "CC" or "MODEM COMM" displayed.

2b. "d1" or "System Busy" displayed.

2c. Keypad address setting incorrect.

2a. System is in communication with down-

loader at central station. Wait until

download session is finished.

2b. System has just been powered and is

in its 1 minute initialization. To bypass

this time, press '#' + '0'.

2c. Keypads must be set for address 31

(non-addressable mode).

SMOKE DETECTOR

SYMPTOM POSSIBLE CAUSE REMEDY

1. Detector alarms, no ap-

parent reason.

1a. Dust, dirt in sensing chamber.

1b. Improper location.

1c. Unit malfunctioning.

1a. Clean unit's sensing chamber with

vacuum cleaner per unit's instructions.

1b. See unit's instructions for locations to

avoid. Relocate as necessary.

1c. Replace detector.

Contacting Technical Support

PLEASE, before you call Technical Support, be sure you:

 READ THE INSTRUCTIONS!

 Check all wiring connections.

 Determine that the power supply and/or backup battery are supplying proper voltages.

 Verify your programming information where applicable.

 Verify that all keypads and devices are addressed properly.

 Note the proper model number of this product, and the version level (if known) along with any documentation that

came with the product.

 Note your Honeywell customer number and/or company name.

Having this information handy will make it easier for us to serve you quickly and effectively.

You may contact Technical Support via Toll-Free Fax. Please include your return fax number. You will receive a reply

within 24 hours.

Technical Support:.....................................................1-800-645-7492 (8 a.m.-8 p.m. EST)

MyWeb Tech: ................ http://www.security.honeywell.com/hsc/resources/MyWebTech/