VISTA-120 Security System User Guide * ® N5943-8V2 9/98
TABLE OF CONTENTS SYSTEM OVERVIEW .................................... 3 A Partitioned System ................................ 3 Zones .................................................... 3 Fire Protection......................................... 4 Burglary Protection .................................. 4 Alarms ................................................... 4 Memory of Alarm ...................................... 4 Speed Keys (Macros) ............................... 5 Using Schedules...................
SYSTEM OVERVIEW General Congratulations on your ownership of an Ademco Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems. This system offers you three forms of protection: burglary, fire and emergency.
SYSTEM OVERVIEW Fire Protection The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house. Burglary Protection The burglary protection portion of your system must be turned on or "armed" before it will sense burglary alarm conditions.
SYSTEM OVERVIEW Speed Keys (Macros) The system can store 4 strings of up to 32 keystrokes per partition, which can be activated anytime by simply pressing the "A", "B", "C", or "D" key. This feature can be used to make it easy to perform a complicated procedure (such as going to another partition to bypass a zone), or it can be used to simplify an everyday, repeated procedure. Refer to the SPEED KEYS section for procedures for using this feature.
SYSTEM OVERVIEW Master Keypad Operation A "Master" keypad is one on which the status of all 8 partitions is displayed simultaneously. A user can get more information about a certain partition by simply entering ✱ + the desired partition number (1-8). To log on to the "Master" partition (9) using the GOTO command, a user must have access to all partitions. Self-Help Feature Abbreviated user's instructions are built into the system that can be easily viewed on the alpha keypad's message display screen.
FUNCTIONS OF THE KEYPADS General IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location. Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keypad and a 2-line, 32 character, alphanumeric Liquid Crystal Display (LCD) which shows the nature and location of all occurrences.
FUNCTIONS OF THE KEYPAD 1. ALPHA DISPLAY WINDOW: A 2-line, 32character Liquid Crystal Display (LCD). Displays protection point identification and system status, messages, and user instructions. 2. O F F KEY: Disarms the burglary portion of the system, silences alarms and audible trouble indicators, and clears visual alarm trouble after the problem has been corrected. 3. 4. 5.
1 5 3 2 4 6 15 ARMED READY A A 14 B B 16 C C 17 D AWAY AWAY 1 2 3 3 MAX MAX TEST TEST BYPASS 44 5 5 6 6 INSTANT INSTANT CODE CHIME CHIME 7 7 8 9 9 0 0 # STAY READY READY * * D LOCATION OF DEDICATED PANIC KEYS. KEY A, B, C, or D USED AS SPEED KEY (if programmed) OFF OFF 8 9 10 12 PANIC 11 7 13 IMPORTANT!: When using the keypad to enter codes and commands, sequential key depressions must be made within 3 seconds of one another.
ENTRY/EXIT DELAYS General Information Your system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection. If programmed, a slow beeping will sound throughout the exit delay period, becoming more rapid during the last 5 seconds of the delay period.
CHECKING FOR OPEN ZONES Using the ✱ READY Key Before arming your system, all protected doors, windows and other protection zones should be closed or bypassed (see BYPASSING section). Otherwise the keypad will display a "Not Ready" message. Using the READY key will display all zones that are faulted, making it easier for you to secure any open zones. Note that your installer can set up your system to allow you to arm the system even though an exit route is faulted at the time of arming.
BYPASSING ZONES Using the 6 BYPASS Key This key is used when you want to arm your system with one or more zones intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed. Bypasses are also removed if the arming procedure that follows the bypass command is not successful. To Bypass a Zone: 1. Enter the security code.
BYPASSING ZONES Quick Bypass: Your system allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. Note: All bypasses are removed when an OFF sequence (security code + OFF) is performed. To use the Quick Bypass feature: BYPASS 1. Enter your security code and press 6 then press # . Displaying Bypassed Zones 2. All bypassed zones will be sequentially displayed as when bypassing individual zones (described previously).
ARMING PERIMETER ONLY (With Entry Delay ON) Using the 3 STAY key Use this key when you are staying home, but might expect someone to use the entrance door later. When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises. Late arrivals can enter through the entrance door without causing an alarm, but they must disarm the system within the entry delay period or an alarm will occur.
ARMING PERIMETER ONLY (With Entry Delay OFF) Using the 7 INSTANT Key Use this key when you are staying home and do not expect anyone to use the entrance door. When armed in INSTANT mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises. The alarm will also sound immediately if anyone opens the entrance door. Close all perimeter windows and doors before arming (see CHECKING FOR OPEN ZONES section) INSTANT 1.
ARMING ALL PROTECTION (With Entry Delay ON) Using the 2 AWAY Key Use this key when no one will be staying on the premises. When armed in AWAY mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises. You may leave through the entrance door during the exit delay period without causing an alarm. You may also reenter through the entrance door, but must disarm the system within the entry delay period or an alarm will occur.
ARMING ALL PROTECTION (With Entry Delay OFF) Using the 4 MAXIMUM Key Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when no one will be moving through protected interior areas. When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.
DISARMING AND SILENCING ALARMS Using the 1 OFF Key The OFF key is used to disarm the system and to silence alarm and trouble sounds. See "SUMMARY OF AUDIBLE NOTIFICATION" section for information which will help you to distinguish between FIRE and BURGLARY alarm sounds. IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter the premises, but call the police from a nearby safe location.
USING KEYSWITCHES General Your system may be equipped with a spring loaded keyswitch for use when arming and disarming. A red and green light on the keyswitch plate indicate the status of your system as follows: Green Light: Red Light: Lit Steady: Slow Flashing: Rapid Flashing: Arming Disarming Other Keyswitches Lights when the system is disarmed and ready to be armed (no open zones).
CHIME MODE Using the 9 Key Your system can be set to alert you to the opening of a door or window while it is disarmed by using CHIME mode. When activated, three tones will sound at the Keypad whenever a protected perimeter door or window is opened, and the Not Ready message will be displayed. Pressing the READY key will display the open protection points. Note that Chime mode can be activated only when the system is disarmed. 1. To turn Chime Mode on, enter the security code and press 9 .
ACCESS DOOR CONTROL General Information Your system may be set up such that a locked access door (such as in a lobby) can be unlocked using a keypad command. Ask your installer if this has been done in your system. There are four access door commands as follows: 1. Quick Unlock Enter your security code and press 0 . The door will unlock for 2 seconds. 2. Timed Unlock of Assigned Door Enter your security code + [#] 73.
PANIC KEYS (FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS) Using Panic Keys Your system may have been programmed to use special key combinations to manually activate panic functions. The functions that might be programmed are Silent Emergency, Audible Emergency, Personal Emergency, and Fire. See your installer for the function(s) that may have been programmed for your system.
SPEED KEYS (MACROS) General Information Defining The "A", "B", "C", and/or "D" key can each be used to activate a string of commands up to 32 keystrokes (depending on installer programming). These commands are known as a macro and are stored in the system's memory. Typical Speed Key functions include: • Seldom used but repeatable sequences. • Arming sequences that involve first bypassing certain zones before arming. • Relay activation sequences.
USING #70 RELAY MENU MODE General Information Your system may be set up so that certain lights or other devices can be turned on or off by using the #70 command from either a keypad or a telephone keypad (if 4285 VIP module is used). Ask your installer if this has been done in your system. To activate relays from a keypad, enter 4-digit security code + [#] +70. Follow the keypad prompts described below. To activate relays using a telephone and 4285 VIP module, first dial the 2-digit phone access code.
VIEWING CENTRAL STATION MESSAGES General Information Users of the system may periodically receive messages on their display screens from their monitoring agency or installer. When a message is waiting to be viewed, the message shown below will appear. MESSAGE. PRESS 0 FOR 5 SECS. 1. Press and hold down 0 key for 5 seconds. 2. The message could take up to four screens to display all the information available.
SECURITY CODES & AUTHORITY LEVELS General Information At the time of installation, you were assigned an authority level and a personal four-digit security code, known only to you and yours. The security code must be entered when arming and disarming the system. The authority level defines the system functions that you can perform.
SECURITY CODES & AUTHORITY LEVELS Authority Levels Authority levels define the system functions a particular user can perform. Depending on the authority assigned to you, there are certain system functions you may be prohibited from performing. In summary, there are six authority levels, each having certain system restrictions as shown below. Level 1 Master: Can perform all system functions in assigned partitions, and can add, delete, or change Manager and Operator users.
SECURITY CODES & AUTHORITY LEVELS General Rules on Authority Levels and Changes • A user may not delete or change the user code of the SAME or HIGHER authority than which he is assigned. • A user may only ADD users to a LOWER authority level. • A user may assign access codes only to those partitions to which the user adding the code has access. (ex. a user with access to only partition 1 cannot assign codes in partition 2.
SECURITY CODES & AUTHORITY LEVELS To Add a User IMPORTANT: Temporary users should not be shown how to use any system function they do not need to know (e.g. bypassing protection zones). CODE 1. Enter Master or Manager code and press the 8 key. 2. Enter the new user's 3-digit User Number (002-150). 3. Enter 4-digit security code for that user. The following prompts will appear. ADD NEW USER? 0 = NO , 1 = YES Enter 1 to add a new user code.
SECURITY CODES & AUTHORITY LEVELS To Add a User (continued) MULTI-ACCESS ? 0 = NO , 1 = YES If you as a user have access to other partitions, the keypad will prompt for ability of this new user to access (GOTO) those partitions. Press 0 (NO) or 1 (YES). If no, the system activates this user code and exits “Add a User” mode. If yes, the keypad prompts for the Global Arm option for this user.
SECURITY CODES & AUTHORITY LEVELS CODE To Change a User's Code 1. Enter Master or Manager code and press the number to be changed. 2. Enter the new code for that user. 8 key + user ADD NEW USER? 0 = NO , 1 = YES The system will recognize that the user number is already in use and will prompt whether or not this is a new user. Enter 0 to change the existing user's code to the code entered in step 3.
ACCESSING OTHER PARTITIONS (GOTO Command and Global Arming) To Access Another Partition Each keypad is assigned a default partition for display purposes, and will show only that partition's information. But, if the user is authorised, a keypad in one partition can be used to perform system functions in other partitions by using the G O T O command. Note that only those partitions authorised and programmed by the installer can be accessed in this manner. To GOTO another partition: READY 1.
ACCESSING OTHER PARTITIONS Master Keypad Operation (continued) The status of each partition is directly below the partition number on the display. Possible status indications include: A = Armed Away M = Armed Maximum S = Armed Stay I = Armed Instant R = Ready N = Not Ready B = Bypassed/Ready ✴ = Alarm Memory/Trouble present To obtain more information regarding a particular partition, enter ✴ + [Partition No.] (i.e., ✴4). This will allow viewing only of that partition.
ACCESSING OTHER PARTITIONS Common Area Operation When an installation consists of a partition shared by users of other partitions in a building, that shared partition may be assigned as the "common area" partition for the system. An example of this might be in a medical building where there are two doctor's offices and a common entrance area. This option employs logic for automatic arming and disarming of the common area. Partitions may be set to affect and/or attempt to arm the common area.
ACCESSING OTHER PARTITIONS How User Codes Affect the Common Area Codes with "Global" Arming If your code is given "global arming" when it is defined the keypad will ask "Arm all?" or "Disarm all?" whenever you try to arm or disarm the partitions you have access to from an alpha keypad. This allows you to pick and choose the partitions to be armed or disarmed, and so eliminates the "automatic" operation of the common area.
USING SCHEDULES Delaying the Closing Time Your system's programmed schedules may automatically arm the system at a predetermined time. In the event a user must stay on the premises later than usual, users with master or manager authority levels can manually delay the automatic arming (closing) time up to 2 hours. To delay the closing time 1. Enter your security code (master or manager authority levels only). 2. Press the # key, followed by 82. 3.
USING SCHEDULES Temporary Open/Close Schedules Temporary schedules allow you to override the normal schedules programmed by the installer. Temporary schedules can be in effect for up to one week, and take effect as soon as they are programmed. Schedules are comprised of an arming (closing) time window and a disarming (opening) time window. A time window is simply a defined period of time, at the end of which arming or disarming will occur.
USING SCHEDULES Programming Temporary Schedules Temporary schedules only affect the partition from which it is entered. Temporary schedules can be reused at later dates simply by scrolling (by pressing #) to the DAYS? prompt (described below) and activating the appropriate days. This should be considered when defining daily time windows. Note that only users with authority level of manager or higher can program temporary schedules. To program temporary schedules: 1. Enter your security code. 2.
USING SCHEDULES Programming Temporary Schedules (continued) TUE DISARM WIND. After the windows for that day have 07:45AM 08:45AM been completed, the system will prompt for disarm and arm time windows for the next day. Repeat the procedure for all days of the week. When all of the days have been completed, the system will ask which days are to be activated.
PROGRAMMING DEVICE TIMERS General Information Device timers consist of an ON time & an OFF time, and selected days of the week in which they are active. There are up to 20 timers that can be used to control various devices, such as lights or appliances. Your installer will have programmed the appropriate devices into the system (up to 16 devices can be programmed). Each timer controls a single device (designated as an output number) that you select.
PROGRAMMING DEVICE TIMERS 00 ON TIME ? 00:00 PM Enter the time you want the device turned on using 00:01 - 11:59 format. When the display shows the desired time, press the * key to move to the AM/PM field. Press any key 0-9 to change the AM/PM indication. Enter 00:00 if this timer is not being used to turn something ON for the days selected below. (ex. using one timer to turn lights on one day and using another timer to turn them off on another day).
TESTING THE SYSTEM (TO BE CONDUCTED WEEKLY) Using the 5 TEST Key The TEST key puts your system into the Walk Test mode, which allows each protection point to be checked for proper operation. 1. Disarm the system and close all protected windows, doors, etc. READY should be displayed. TEST Note that no alarm reports will be sent to the central monitoring station while the system is in Test mode. 2. Enter your security code and press the 5 key. 3.
FIRE ALARM SYSTEM (IF INSTALLED) General In Case Of Fire Alarm Silencing A Fire Alarm Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically send signals to your Control/Communicator, triggering a loud, interrupted sound from the Keypad. An interrupted sound will also be produced by optional exterior sounders.
TROUBLE CONDITIONS Typical Trouble Displays *Note that zone numbers 601-632, 800-831, 988, 990, & 997 represent problems which are not user serviceable. CALL FOR SERVICE IMMEDIATELY. **Not all systems employ wireless transmitters. The word C H E C K or T R B L on the Keypad's display, accompanied by a rapid "beeping" at the Keypad, indicates that there is a trouble condition in the system. To silence the beeping sound for "check" conditions, press any key. 1.
TROUBLE CONDITIONS 7. A display of "HSENS" and a zone number indicates that a smoke detector has a high sensitivity level, which may cause false alarms. The detector is probably dirty and should be cleaned or replaced. 8. A display of "LSENS" and a zone number indicates that a smoke detector has a low sensitivity level. Detectors with low sensitivity might not detect a smoke condition. The detector should be cleaned or replaced.
MAINTAINING YOUR SYSTEM Taking Care of Your System Replacing Batteries in Wireless Sensors Wireless sensors may not have been used in your security system The components of your security system are designed to be as free of maintenance as possible. However, there are some things you can do to make sure that your system is in reliable working condition. 1. Test your system weekly. 2. Test the system after any alarm occurs (see TESTING THE SYSTEM).
MAINTAINING YOUR SYSTEM Silencing Low Battery Warning Tones at the Keypad The keypad’s warning tones can be silenced by performing an OFF sequence (code plus OFF key), but the Keypad's low battery message display will remain on as a reminder that you have a low battery condition in one or more of your sensors. When you replace the weak battery with a fresh one, the sensor will send a "good battery" signal to the control as soon as the sensor is activated (opening/closing of door, window, etc.
QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE Check Zones Press [✱] Display All Descriptors Arm System Press and hold [✱] for 5 seconds Enter code Press arming key desired (AWAY, STAY, INSTANT, MAXIMUM) Enter code Press OFF [1] Enter code Press BYPASS [6] Enter zone numbers to be bypassed (use 3-digit entries) Enter code Press BYPASS [6] Press [#] Enter code Press CHIME [9] Disarm System Bypass zones Quick Bypass Chime Mode COMMENTS Test Mode Enter code View Messages Press and hold [0] for
QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS GOTO Partition Enter security code Press [✱] Enter partition number (1-8) 0 returns to default partition Enter master/manager code Press CODE [8] Enter new user's user number Enter code for that user At prompt, enter authority for that user in this partition (1-5) Follow prompts, 1=Yes, 0=No Enter master/manager code Press CODE [8] Enter user's 3-digit number Enter new code for that user Press 0 (No) at prompt.
SUMMARY OF AUDIBLE NOTIFICATION (ALPHA DISPLAY KEYPADS) DISPLAY SOUND CAUSE LOUD, INTERRUPTED* Keypad & External LOUD, CONTINUOUS* Keypad & External ONE SHORT BEEP (not repeated) Keypad only FIRE ALARM FIRE is displayed; descriptor of zone in alarm is displayed. BURGLARY/AUDIBLE EMERGENCY ALARM ALARM is displayed; descriptor of zone in alarm is also displayed. a. SYSTEM DISARM b. SYSTEM ARMING ATTEMPT WITH AN OPEN ZONE. c.
WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: • Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or disconnect an alarm warning device. • Intrusion detectors (e.g.
WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) • Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms.
OWNER'S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit. A . GENERAL INFORMATION: Insured's Name and Address: _________________________________________________________ __________________________________________________________ Insurance Company: __________________________________Policy No.
OWNER'S INSURANCE PREMIUM CREDIT REQUEST (cont.) E . SMOKE DETECTOR LOCATIONS: Furnace Room Kitchen Basement Living Room F . BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door Doors 1st Floor Windows All windows Bedrooms Attic Dining Room Hall Rear Door All Exterior Interior Locations All Accessible Openings, Including Skylights, Air Conditioners and Vents G .
INDEX Keypads ................................................ 7 Keyswitch ............................................ 19 LO BAT ................................................ 44 Low battery .......................................... 46 Low battery warning ............................... 47 Maintenance ......................................... 46 Maximum ..................................... 4, 17, 32 Memory of alarm ................................. 4, 18 Not ready ......................................
ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.
EVENT LOGGING PROCEDURES General Information The system has the ability to record various events in a history log wherein each event is recorded in one of five categories (listed below), with the time and date of its occurrence. The Event Log holds up to 224 events, with the oldest event being replaced by the logging of any new event after the log is full. Using an alpha keypad, the Event Log can be viewed one category at a time, or can display all events, regardless of category (ALL EVENT LOG).
EVENT LOGGING PROCEDURES (cont'd) 4. Use the [3] & [1] keys (for next and previous categories respectively) to display the categories of events. Press [8] to select a category and display the first event. Press [8] again for each subsequent event. Shows burglary alarm occurred in zone 3 (003) of partition 1 (P1), at 12:02AM on January 1.
