User guide

Warranty Policy 41
Warranty Policy
Thank you for choosing ADLINK. To understand your rights and
enjoy all the after-sales services we offer, please read the
following carefully.
1. Before using ADLINK’s products please read the user
manual and follow the instructions exactly. When send-
ing in damaged products for repair, please attach an
RMA application form which can be downloaded from:
http://rma.adlinktech.com/policy/home.htm/.
2. All ADLINK products come with a limited two-year guar-
antee, one year for products bought in China:
X The warranty period starts on the day the product is
shipped from ADLINK’s factory.
X Peripherals and third-party products not manufactured
by ADLINK will be covered by the original manufactur-
ers' warranty.
X For products containing storage devices (hard drives,
flash cards, etc.), please back up your data before send-
ing them for repair. ADLINK is not responsible for loss of
data.
X Please ensure the use of properly licensed software with
our systems. ADLINK does not condone the use of
pirated software and will not service systems using such
software. ADLINK will not be held legally responsible for
products shipped with unlicensed software installed by
the user.
X For general repairs, please do not include peripheral
accessories. If peripherals need to be included, be cer-
tain to specify which items you sent on the RMA Request
& Confirmation Form. ADLINK is not responsible for
items not listed on the RMA Request & Confirmation
Form.