User Guide

365
ADOBE PHOTOSHOP 5.0
User Guide
Problems starting Photoshop or
opening or saving files
(Windows 95 only)
When you start or work in Adobe Photoshop in
Windows 95, one of these messages appears:
“Could not launch Photoshop because of a
program error”
“Could not open file <filename> because of a
program error.”
“Could not save file <filename> because of a
program error.”
When Photoshop starts, and when it acquires,
opens, scans, creates, or saves a file, it checks the
default printer driver for information about that
printer. For example, it checks for the page size,
margins, and imageable area.
If Photoshop can’t interpret this information, it
displays an error message. This can occur if the
printer driver is damaged, if it is incompatible with
Windows 95, or if the driver is designed for a non-
printer device (such as a fax machine) or for a
non-PostScript printer (such as PCL).
To set an appropriate printer driver:
Do one of the following:
• Specify a different default printer. To do so,
choose Start > Settings > Printers from the
Windows desktop. Then, right-click a PostScript
printer other than the current default printer, and
choose Set as Default from the pop-up menu. If a
PostScript printer driver isn’t installed, you can
select a non-PostScript printer. However, don’t
select a non-printer device, such as a fax or
modem.
• Install a PostScript printer driver (such as an
Adobe PostScript printer driver or Microsoft
PostScript printer driver) and set up that printer as
your default printer. You don’t need a PostScript
printer connected to your computer to install a
PostScript printer driver. (For more information
on installing printer drivers, see your Windows
documentation.)
• Remove and reinstall the printer driver for the
default printer. For instructions, see the printer
driver documentation or contact the printer
manufacturer.
• Install an updated version of the printer driver
for the default printer. Contact the printer driver
manufacturer for availability.