Table of Contents Page Code Page Code Introduction Command Center Function Keys Security System Basics Your Custom Display View Faulted or Bypassed Points Warning Displays and Tones Fire Alarms Burglary Alarms Fire Trouble Event Silencing Fire Troubles Special Fire Trouble Display Viewing Fire Troubles Non-Fire Trouble Events Silencing Non-Fire Trouble Events Viewing Non-Fire Trouble Events Special System Trouble Display Cleared Events Are Not Lost Entry Delay Tone and Display Exit Delay Tone and Display K
ALPHA NUMERIC DISPLAY ALL AREA X IS OFF INSTANT 1 2 DELAY 3 WATCH RESET 4 5 6 SPECIAL PARTIAL POLICE 7 8 9 DIGITAL KEYPAD BYPASS 0 COMMAND MENU ESC SIREN/SPEAKER PREV NEXT YES ENT FUNCTION KEYS COMMAND BAR
Introduction Your security system helps to secure life, property, and investments against fire, theft, and bodily harm. The command center is an advanced digital device that offers a variety of features not available with other systems. Its highly visible, back-lit keypad and built-in sounder alert you to a number of system events. Stylish design and ease-of-use make it ideal for property protection. Your security company can program the system to meet your individual needs.
Command Center Function Keys Your command center has five function keys. These keys are used to control your system. COMMAND Use the COMMAND bar in combination with one or two numeric keys to perform a function. ENT/YES The ENT (Enter)/YES key has two functions. The first is to complete the entry of your passcode at the command enter. When ever a function requires that you enter your passcode at the command center, first press the digits of the code and then press the ENT key.
Security System Basics What is a Point? A “point” is a detection device, or group of devices connected to your security system. Points display individually at the command center with custom text. The text can describe a single door, motion sensor, smoke detector, or an area such as UPSTAIRS or GARAGE. There are two basic types of points, controlled and 24-hour. Controlled Points Controlled points respond to alarm conditions depending upon whether the system is turned on (armed) or turned off (disarmed).
24-Hour Points 24-hour points are always on, even when the burglary system is disarmed (turned off). There are two types of 24-hour points, fire points and non-fire points. Fire Points Fire points exclusively monitor fire detection devices. They are always armed and cannot be disarmed. You can clearly distinguish fire points from other non-fire points at the command center.
Your Custom Display “At an idle state” means that the system is not currently performing a function entered by a user. There are three idle states the system may be in: • Turned on (Armed) • Turned off (Disarmed) with no points faulted (doors or windows open) in the area • Turned off with faulted points (doors or windows open) in the area. This guide uses the default idle state displays for examples of these idle states.
View Faulted or Bypassed Points If there are bypassed points, AREA 1 ## BYPAS (## = total number of bypassed points) is displayed, followed by the point text descriptions of the bypassed points. These displays scroll at the rate of 2 seconds each. If there are no faulted or bypassed points, the displays will not appear. Instead, the display shows NO FAULTS/BYPAS. To properly arm your system, all the doors and windows in the system must be in the normal (not faulted) condition.
Warning Displays and Tones Your command center emits one of several distinct tones and displays custom text to alert you to system events. Additional bells or sirens may also be connected to your system. Bells or sirens mounted on the exterior of your premises alert neighbors to emergencies and provide an audible guide for police and fire fighters. Command Center Quiets for Keystrokes Pressing any key on the command center lights the keys and quiets any warning tones.
Fire Alarms Fire alarms are the highest priority events. When a fire point activates, your command center emits a pulsating high-pitched fire tone. Evacuate all occupants and investigate for smoke or fire. Ensure that all occupants know the difference between the burglary tone and the fire tone. The tone sounds for the time set by your security company. The command center display shows the point text of the first point that went into fire alarm.
Burglary Alarms Burglary alarms are the second priority. When a burglary point activates while your system is armed, your command center emits a steady high-pitched burglary tone. The tone sounds for the time set by your security company. The command center display shows the number of burglary points activated (A1 ## ALARMS) and then custom text for each activated point. Press NEXT to manually scroll the list if you wish. Events scroll from the oldest to the newest.
Fire Trouble Events When a fire trouble occurs, your command center emits three warble tones, then a pause (repeatedly). The system displays the number of fire points with troubles (A1 ## FIRE TRBLE) and then custom text for each point. Silencing Fire Troubles Entering a personal passcode with the proper authority level silences a fire trouble and disarms the panel if it was armed. If you wish to clear the scrolling trouble message from the display, enter COMMAND 4.
Non-Fire Trouble Events When a trouble event such as an AC failure occurs, your command center may be programmed to emit three warble tones, then a pause (repeatedly). If the system was armed the command center display shows the number of non-fire trouble (A1 ## TROUBLES ) and then custom text for each activated point. Silencing Non-Fire Trouble Events Entering a personal passcode with the proper authority level silences a trouble and disarms the panel if it was armed.
Special System Trouble Display SERVC AC FAIL and SERVC BATT LOW are examples of system trouble displays. These displays appear on all keypads in the system. All system trouble displays begin with SERVC. See Standard Displays for a description of each system trouble display. Entering your passcode or a COMMAND 4 will silence a system trouble tone, but the SERVC display will not clear until the faulted condition is corrected.
Keystroke Checking Tones Valid Entry If you press an appropriate key for the function or entry you desire, the command center sounds a muted beep tone, indicating it accepted your keystroke. Invalid Entry A flat buzz tone sounds when you press a key that doesn’t have a function to execute or when the command center has no information to display. Silencing an Alarm The audible alarm sounds for a specific period of time before it automatically shuts off.
System Commands & Functions Below is a summary of the commands covered in this guide. Some of these functions may not be available in your system. If you attempt to enter a function that’s not available, COMMAND DISABLED appears in the display for a few moments before the display returns to idle text. If the function is available in the system but your passcode is not authorized to perform the function, then NOT AUTHORIZED will display on the Command Center.
Turning the System On (Arming) Your security system can be turned on (armed) in many different ways, depending on the arming command used. Arming Commands are those commands used to turn the system on. The most basic arming command is to arm the entire system. The simplest way to arm your system is to enter your personal passcode or COMMAND 1. There are several other arming commands to turn the system on. These are described later in this guide. To Turn Your Security System On (Arm): 1.
Turning the System Off (Disarming) To Turn Your Security System Off (Disarm): Your security system is turned off by entering your personal passcode. When the system is turned on, you must enter through a designated entry door to prevent an instant alarm condition. Opening the door starts entry delay time and the Command Center emits a pulsing “beep” tone to remind you to turn the system off. Enter your passcode before the delay time expires and the system will turn off.
Turning the System On (Arming) With a Duress Passcode Your passcode may have a special duress feature that is simply your personal passcode with its last digit increased by 1 or 2. If an intruder demands that you arm or disarm the security system, you can use your duress passcode. The duress passcode arms or disarms the system and sends an alarm report to your security company. There is no alarm tone or visual indication at the premises that the report is sent.
NOT AUTHORIZED The authority level for your passcode does not give you the authority to force arm. Press the COMMAND bar to display FORCE ARM before you reach the text for the last point. 4. One of the messages below may display in place of FORCE ARM. NOT BYPASSABLE Indicates the system is programmed not to arm with particular points faulted (doors or windows open). TOO MANY BYPASSD Indicates that the system’s number of allowable bypassed points has been reached.
MASTER ARM ? COMMAND 1 Using Master Arm: Turn the Entire System On With Delays 1. The display shows disarmed idle text. Description Use this function to turn on the entire system, both perimeter and interior. When you turn the system on, the display shows how many seconds of exit delay time you have to exit the protected area. You should leave before exit delay time expires. 2. Press the COMMAND bar. The display shows SYSTEM COMMAND. 3. Press the 1 key.
MASTER ARM INST ? COMMAND 11 Turn the Entire System On Without Delays Description Use this function to turn on the entire system, both perimeter and interior without delays. When entering COMMAND 11, remember that the second 1 must be pressed within 2 seconds after pressing the first 1. Using Master Arm Inst: 1. The display shows idle disarmed text. 2. Press the COMMAND bar. The display shows SYSTEM COMMAND. 3. Press the 1 key. Now press the 1 key again.
PERIMETR INST ? COMMAND 2 Using Perimetr Inst: Turn On the Perimeter With No Delays 1. Description Use this function to turn on only the perimeter of your building, leaving the interior of the building disarmed. This function allows no exit or entry delay time through the perimeter, including the designated exit delay door. Interior points are not armed with this command and may remain faulted while arming with COMMAND 2. 2. Press the COMMAND bar. The display shows SYSTEM COMMAND. 3.
PERIMETR INST ? continued 5. To disarm your security system, enter your personal passcode and press ENT.
PERIMETR DELAY ? COMMAND 3 Using Perimetr Delay: Turn On the Perimeter With Delays 1. Description In residential systems this function allows you to only arm the perimeter and exit through a door programmed for exit delay. The interior of the building remains disarmed. People or pets are free to move throughout the interior of the premises. Interior points are not armed with this command and may remain faulted while arming with COMMAND 3. 2. Press the COMMAND bar. The display shows SYSTEM COMMAND.
Silence the Trouble Sounder & Clear Trouble Display COMMAND 4 Description Use COMMAND 4 to silence the trouble sounder during system events. This command also clears system messages from the display. The ALARM SILENCED display may continue to scroll to remind you that cleared events can be seen with the View Memory function (seeView Memory ?). Using COMMAND 4: 1. Press the COMMAND bar. The display shows SYSTEM COMMAND. 2. Press the 4 key. The Command Center sounder is silenced.
VIEW MEMORY ? COMMAND 40 Using View Memory: View Event Memory 1. Ensure your command center shows idle disarmed text. Description Your system stores events that occurred since the last time memory was cleared. Use COMMAND 40 to view Event Memory. 2. Press the COMMAND bar. The display shows SYSTEM COMMAND. 3. Press the 4 key, followed by the 0 key. Event Memory allows you or a service technician to review events after they are cleared from the command center’s display.
WALK TEST ? COMMAND 44 Walk Test Description Use this function to test command centers, detection devices, and sounders (both interior and exterior) to be certain they function properly. You can review untested points at your command center to help pin-point any problems. detection devices, simply activate sensors and open protected doors and windows one-at-a-time.
WALK TEST ? continued 4. The burglary bell sounds for 2 seconds. When the display panel shows ## PTS TO TEST you can begin. Test each point by first opening and then closing the door or window. Check the display after testing each point. For interior points, walking past the device once is sufficient. If any point does not test correctly, contact your security company for service. 5. During the Walk Test you may want to see the points that remain untested. When point text is displayed, press ESC.
RESET SENSORS ? COMMAND 47 Reset Sensors 3. Description Detection devices, such as smoke detectors and shock sensors, must be reset after being activated. This function momentarily removes power from these sensors to reset them. It also clears point information from the display, leaving the ALARM SILENCED message in the display as a reminder that the View Memory function can be used to view the cleared point information.
WATCH MODE ? COMMAND 6 Watch Mode Description With your security system disarmed, you can use watch mode to monitor some points. Each time some points are faulted (door or window is opened) the command center chimes once and displays the point text for 60 seconds. No alarms are generated by this mode except 24-hour alarms (fire, panic, etc.). When the command center’s keypad lighting is on, the command center does not chime. The keys light for 20 seconds whenever you strike a key.
Exiting Watch Mode continued 2. Press the COMMAND bar. The display shows SYSTEM COMMAND. 3. Press the 6 key. Note: If you prefer, you may use the Command Menu in place of steps 2 and 3 to initiate this function. Press the MENU key to enter the Command Menu, then press NEXT repeatedly until you reach the WATCH MODE ? prompt. Press ENT. 4. The display briefly shows WATCH IS NOW OFF before returning to idle disarmed text.
PERIMETR PART ? COMMAND 8 Partially Turn On the Perimeter Description This function is used to turn on the perimeter of your building while selected portions of the perimeter remain turned off. Perimeter points that are not secure (faulted) when this function is entered are automatically bypassed and are not included in the system. This function does not turn on the interior of your building. Entry/exit delays are provided with this arming command.
PERIMETR PART ? continued 5. When performing a COMMAND 8 and no points are faulted or if the points return to normal before the exit delay time expires, the system is turned on as in COMMAND 3. 6. To disarm, enter your personal passcode and press ENT.
Special Alerts COMMAND 7 and COMMAND 9 Description COMMANDs 7 and 9 can be programmed to respond to a choice of numerous situations that may need immediate attention. They may also be used to send a silent alarm to your security company without sounding an alarm signal on the premises. Check with your security company for the options they offer. Using COMMAND 7: 1. Press the COMMAND bar. The display shows SYSTEM COMMAND. 2. Press the 7 key.
Using COMMAND 9: 1. Press the COMMAND bar. The display shows SYSTEM COMMAND. 2. Press the 9 key.
Security System Limitations Not even the most advanced security system can guarantee protection against burglary, fire, or environmental threats. All security systems are subject to possible compromise or failure-to-warn for a variety of reasons including, but not limited to, the following: • If sirens or horns are placed outside the hearing range of people in remote areas of the building or in areas which are frequently closed off, they do not provide the intended protection.
Fire Safety and Evacuation Residential fire is a leading cause of accidental death. Most fire related deaths occur at night when occupants suffocate in their sleep from smoke and toxic gases, rather than from burns. To help reduce this risk, the following program should be implemented. 1. 2. time it becomes deadly, it is important that every member of the family understand how to quickly evacuate according to the plan. TV ROOM Minimize fire hazards.
Fire Safety and Evacuation continued Plan both primary and alternate escape routes. Since stairwells and hallways may be blocked during a fire, exiting through a bedroom window must be a part of the escape plan. If the sleeping area is above the ground floor, install a means of safely descending outside the building if one does not already exist.
Standard Displays NO AUTHORITY Your command center uses standard and custom The system does not recognize the passcode entered. displays to show the status of the security system. Many NOT AUTHORIZED standard displays are described below. Your system may not use all of them. Descriptions of your custom The passcode entered does not have the authority to Force Arm. text follow. SYSTEM COMMAND Displays when you press the COMMAND bar.
If you see any of the system trouble displays shown below, contact your security company to determine whether repairs are needed. SERVC BATT LOW Indicates the security system’s battery is low, or temporarily draining faster than the system can charge it. If this display remains or appears frequently, call your security company for service. CALL FOR SERVICE Call your security company. Your security system may have failed. SERVC BATT MSING Indicates the security system’s battery is disconnected or shorted.
SERVC PH LINE #1 (or 2) Indicates telephone line trouble. Call your phone company from another phone to report telephone trouble. This message may not appear in some systems. SERVC PRINTER Indicates that a local printer (if installed) at your premises is in a trouble condition. Check to be sure the printer is powered on, the paper is correctly is inserted, and the printer is selected. Contact your security company if you have questions or the display doesn’t clear.
Security System Glossary Area - A group of detection devices connected to your security system. Arm - To turn your controlled points (burglar detection devices) on. When an area is armed and a controlled point trips, an alarm occurs or entry delay begins. When an area is disarmed, faulting controlled points does not generate alarms. Authority Level - Your security company or security representative assigns an authority level to your passcode.
system. If you don’t disarm before the delay time expires, the system begins an alarm response which may include reports to the central station. Faulted Point - A point that is not normal (a door or window is open). Force Arm - To turn on (arm) the security system even though one or more points are faulted. Force arming bypasses the faulted points. Idle Text - The security system displays idle text at command centers when it is not performing a user requested function.
Maintenance and Service This security system requires very little maintenance, however, you should test the system weekly to ensure it is working properly. A test schedule and maintenance program can be arranged. If you notice a change in operation during normal use or testing, call for service as soon as possible. Do not attempt to repair the control panel, command centers, or detectors yourself.
Security S y s t e m User’s Guide
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