Installation Guide

ManualsBrandsADT ManualsComputers & AccessoriesADT Pulse Gateway

Installation Guide

ADT Pulse

Interactive Solutions

Model: ADT Pulse Gateway PGZNG1

Package Contents

Warning: Do not stack equipment, or place equipment in tight spaces, in drawers, or on

carpets. Make sure that your equipment is surrounded by at least 2 inches (5 centimeters) of

air space.

Gateway

Ethernet Cable

Stand

Power Adapter

Wall Mount Kit

Connecting the Gateway

1. Verify the package contents.

2. Decide where to place the Gateway.

Note: For best Wi-Fi coverage, identify a relatively central location within the

premises. Ensure that the Gateway can be conveniently wired to both the broadband

router and security panel, and is close to an AC outlet.

3. Install the Gateway in the proper orientation:

• Mount vertically (using the stand or wall mount kit) if the security panel and most

devices are on the same floor as the Gateway.

• Place horizontally if the security panel, devices and Gateway occupy multiple

floors.

4. Connect the cables following steps a through d below.

a. Use a 4-wire cable to connect the Security Panel to the Security connector on the

Gateway.

Notes:

• The security panel connection requires one of the following: Honeywell

HSPIM, DSC Communicator Module, GE Automation Module.

• Wiring: Tx(-) to Rx(-), Tx(+) to Rx(+), Rx(-) to Tx(-), Rx(+) to Tx(+).

• Wires must be stripped and seated deeply in terminal connection points.

b. Connect an Ethernet cable from one of the open ports of the broadband router to

the Broadband Ethernet port of the Gateway.

c. Pull wires gently to verify that Gateway connections are secure.

d. Plug the power cord into the Gateway and then plug the power adapter into an AC

outlet.

5. Wait until the Power and Devices LEDs on the Gateway become solid green (this could

take a few minutes).

6. To begin the installation process, go to https://portal.adtpulse.com/activation and use

installer credentials to log into the ADT Pulse system.

Horizontal Mount

Wall Mount

Vertical Mount

5 1/2 inches

3/16 inches

Broadband RouterGateway

Security Panel

Gateway

TX+

TX-

RX+

RX-

TX+

TX-

RX+

RX-

Security Panel

Summary of content (2 pages)

PAGE 1
Connecting the Gateway Installation Guide ADT Pulse® Interactive Solutions Model: ADT Pulse Gateway PGZNG1 1. Verify the package contents. 2. Decide where to place the Gateway. 4. Connect the cables following steps a through d below. Note: For best Wi-Fi coverage, identify a relatively central location within the premises. Ensure that the Gateway can be conveniently wired to both the broadband router and security panel, and is close to an AC outlet. Package Contents 3.
PAGE 2
Troubleshooting Technical Specifications Use the LEDs on the front of the Gateway to determine its status and to troubleshoot its operation. LED Devices Wi-Fi Description • Solid green: Gateway is able to communicate with all devices. • Blinking green: All devices are OK, and Gateway is communicating with a device. • Solid amber: Gateway is unable to communicate with a device.