Quick Start Guide

Warranty disclaimer
(continued)
them, and you accept their terms and conditions, including the limitations, exclusions, and disclaimers. STATE LAW:
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages.
If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have
additional rights.
Limitations on our Limited Warranty. We have no obligation under our Limited Warranty if we reasonably determine that
your need for service was caused by any event, condition, or circumstance beyond our control, other than ordinary wear and
tear to your System. For example, our Limited Warranty does not cover any of the damage or loss of use resulting from, or
necessary because of, any of the following: natural disasters, fires, storms, accidents, acts of God, strikes, riots, floods, or
terrorism. Furthermore, our Limited Warranty does not cover any of the damage or loss of use resulting from, or necessary
because of, any of the following: (A) your misuse of, or tampering with, the System; (B) telephone line malfunctions or
modifications to your telephone service that render it incompatible with your System;
(C) your failure to provide ordinary maintenance to your System or any accessories/customer purchased equipment;
(D) anyone other than our authorized representative performing service on your System, except at our specific direction;
(E) physical alterations made by you or third parties to your Premises or to your System, or made necessary by damage to
your Premises or your System; (F) any change in laws or regulations that make it impossible or impracticable to continue
use of the System as is; or (G) any other reasons beyond our control. You must furnish
the necessary electrical power through your meter at your expense to obtain warranty services.
How to obtain warranty service or other information:
To obtain service or information you can:
Call: Blue by ADT Customer Service at 1-888-723-8894
You will receive instructions on how to ship the Products, at your expense, to a Blue by ADT Authorized Repair Center.
To obtain service, you must include:
1. A copy of your receipt, bill of sale or other comparable proof of purchase;
2. A written description of the problem;
3. The complete physical address of the location where the system was set up and most importantly;
4. Your address and telephone number; and,
5. The “Return Merchandise Authorization” or “RMA” number that Blue by ADT provides to you.
What is not covered (exclusions)
Normal wear and tear: Periodic repair and replacement of parts due to normal wear and tear are excluded from
coverage.
Ornamental decorations: Ornamental decorations such as emblems and graphics and other decorative elements are
excluded from coverage.
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