Specifications
Performing Standard Network Diagnostic Tests
BlueSecure™ Controller Setup and Administration Guide 15-19
Purge DHCP 
leases
Mark this checkbox to purge existing IP addresses leased by the DHCP server. Enabling 
this option means that clients might receive different IP addresses when issued by the 
DHCP server.
Netstat List statistics about the network including socket status, interfaces that have been auto-
configured, memory statistics, etc. The Genmask column refers to the Netmask. The 
heading uses the following codes: Proto (TCP, UDP, or ICMP), Recv-Q, Send-Q (packet 
counters) Local_Address (IP and Port), Foreign_Address (IP and Port), and State.
ARP Displays the BSC's address resolution protocol (ARP) table.The ARP table lists the 
mapping of Layer 2 physical addresses to Layer 3 IP addresses for all of the hosts that the 
computer has learned about through ARP.
Show Processes List the status (IS running/NOT running/IS disabled) of all BSC processes. A process that 
is not running has likely failed and should be restarted under Maintenance Restart 
Services. A process that is disabled can be enabled through the GUI configuration.
Show Cisco 
CDP Neighbors
Displays information about Cisco devices connected directly to the BSC. You must have 
configured Cisco Discovery Protocol (CDP) passthrough and enabled the CDP “show” 
feature on the BSC, as described in “Cisco Discovery Protocol Passthrough” on page 10-
25 before executing this test.
High TCP 
Connection 
Counts
Show IP Addresses with more than 50 connections. A mechanism to find heavy usage 
applications that might put a strain on the controller, such as point-to-point applications 
that can use hundreds, and in some cases thousands, of TCP connections.
Show Network 
Interface 
Parameters
Show the output of ifconfig, useful when remote console access is not available, for 
example for a remote site.
Show BSAP 
Channel 
Summary
Shows a summary of AP channels, grouped by unique BG and A channel.
Show BSAP 
Power Summary
Shows a summary of AP power, grouped by unique BG and A power.
Show BSAP 
Hardware 
Summary
Shows a group count of each AP hardware and firmware version.
Callhome to 
Bluesocket
Mark this radio button to specify a Port number for Callhome connection to the support 
server. The result is that an ssh port is opened back to the support IP address. Only one 
user can log onto the support servers through this tunnel at any one time. Contact your 
Support Representative for details prior to connecting.
Under normal circumstances, there is no tunnel to the support server and the status text on 
the Diagnostics page will report the Call Home Status Connectivity as “Not Connected,” 
and the Task Execution Menu page will display with the radio button “Callhome to 
Bluesocket”. Upon a successful connection, the status text on the Diagnostics page reports 
the Call Home Status Connectivity as “Connected on <port>”, and the radio button on the 
Task Menu changes from “Callhome to Bluesocket” to “Disconnect”.
Executing the 
test
Click Process to execute the selected test.
Test results are displayed on the right side of the screen.
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Note: It may take several minutes for results from the traceroute test to appear, especially 
if devices cannot be reached.










