Specifications

This BSC is not associated to a wireless regulatory domain error message
I am receiving the following error: "This BSC is not associated to a wireless regulatory domain. Click
here to go to the AP setup to enter the authorization code". All radios are disabled. What is this code for
and where can I obtain it?
Based on United States FCC and European DFS and ETSI regulations, Bluesocket now requires
customers to validate the country that Bluesocket Access Points are being operated in. The administrator
must set the country to the proper country and then enter the corresponding authorization code under
wireless>global. Please contact support for your country authentication code. If you are using Failover,
you should set the country code on each BSC independently. If you are using Replication and you are not
replicating the wireless tab you should set the country code on each BSC independently. If you are
replicating the wireless tab, set the country code on the master and perform a snapshot from the nodes to
replicate the country code to the nodes. If you are not using Bluesocket Access Points, it is not required
you set the Country and you can instead disable the ap service under wireless>service to hide the red
warning in the GUI.
Troubleshooting NO redirect to the BSC login page
1. Make sure the client is able to resolve DNS.
The client must be able to resolve DNS in order to be redirected to the login page. From a cmd prompt of
a client try pinging or performing an nslookup for www.google.com or www.yahoo.com to see if the fully
qualified domain name resolves to an ip address.
If you are unable to resolve DNS check the un-registered role to make sure DNS is allowed outgoing to
any destination or to your specific dns server(s) (user roles>roles>click to edit un-registered
role>policies).
If you are allowing DNS outgoing in the un-registered role but you are still unable to resolve DNS, try
statically configuring the DNS settings on the client for public DNS servers for example 4.2.2.1 and
4.2.2.2.
If you are able to resolve DNS and get redirected to a login page after statically configuring the DNS
settings on the client, check your DNS server or configure replacement DNS server ip addresses under
network>protected or network managed>DHCP server.
2. Check the list of HTTP/proxy ports to monitor under general>http.
By default the BSC monitors requests to port 80 from clients in the un-registered role. If the client makes
a request to a port other then 80 they will not be redirected to the login page. For example the client could
have their home page set to an https page (443) or the clients browser could be configured for proxy
utilizing another port. If that is the case add the ports comma seperated for example 80,443,8081 to the
comma separated list of HTTP/proxy ports to monitor under general>http.