IP 700 Series Phone User Manual Firmware Version 2.x.
Trademarks ADTRAN IP 700 Series Phone User Manual Trademarks Any brand names and product names included in this manual are trademarks, registered trademarks, or trade names of their respective holders. To the Holder of the Manual The contents of this manual are current as of the date of publication. ADTRAN reserves the right to change the contents without prior notice.
ADTRAN IP 700 Series Phone User Manual Software Licensing Agreement Conventions Notes provide additional useful information. Cautions signify information that could prevent service interruption or damage to equipment. Warnings provide information that could prevent injury or endangerment to human life. 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc.
Safety Instructions ADTRAN IP 700 Series Phone User Manual Safety Instructions When using your telephone equipment, please follow these basic safety precautions to reduce the risk of fire, electrical shock, or personal injury: 1. Do not use this product near water, such as a bathtub, wash bowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There is a remote risk of shock from lightning. 3.
ADTRAN IP 700 Series Phone User Manual FCC Radio Frequency Interference Statement FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial or residential environment.
General Information ADTRAN IP 700 Series Phone User Manual General Information The IP 706 and IP 712 phones are designed to operate in both Key Systems and PBX Systems. The IP 706 or IP 712 phone will be aware of its operating mode and respond appropriately. Certain features may or may not be offered in certain modes. This manual notes when certain features are only supported in one system. Refer to the specific feature for more information.
Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Quick Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Quick Reference and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2. Assembly and Installation . . . . . . . . .
Table of Contents ADTRAN IP 700 Series Phone User Manual Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 8. WEB GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locating the IP Address of the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Figures Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Figure 7. Figure 8. Figure 9. Figure 10. Figure 11. Figure 12. Figure 13. Figure 14. Figure 15. Parts Included with Your IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assembling the Desk Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the Handset and Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Figures 10 ADTRAN IP 700 Series Phone User Manual Copyright © 2011 ADTRAN, Inc.
List of Tables Table 1. Table 2. Table 3. Table 4. Function Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line Key Settings for Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Tables 12 ADTRAN IP 700 Series Phone User Manual Copyright © 2011 ADTRAN, Inc.
ADTRAN IP 700 Series Phone User Manual 1. Introduction INTRODUCTION Congratulations on choosing the IP 706 or IP 712 phone from ADTRAN. ADTRAN IP phones are full-duplex, handsfree IP telephones that offer business-class features, such as multiple call appearance, hold, transfer, and conferencing. This user manual provides details about using the many features of the IP phone, completing basic tasks, as well as troubleshooting tips. Quick Setup Use the following topics to quickly set up your IP phone.
Assembly and Installation 2. ADTRAN IP 700 Series Phone User Manual ASSEMBLY AND INSTALLATION The following sections list the items included in your phone shipment and provide instructions for assembling the IP 706 and IP 712 phones. For questions dealing with missing parts or difficulty in assembly, contact your ADTRAN reseller or your system administrator.
ADTRAN IP 700 Series Phone User Manual Assembly and Installation Assembling the Phone The IP 706 and IP 712 phones require minimal assembly. The parts that must be assembled include the desk stand and handset. Attaching the Desk Stand 1. Insert the stand through the bracket (rotating it so it fits through the opening). 2. Once through the bracket opening, rotate the stand back and pull it toward the bracket until seated. 3.
Assembly and Installation ADTRAN IP 700 Series Phone User Manual Connecting the Handset and Headset 1. Using the provided 9-foot coiled handset cord, insert one end into the jack in the bottom of the handset. Insert the other end into the jack on the back of the phone console labeled with the handset icon as shown in Figure 3 below. Place the handset on the handset cradle once installed. 2. Optional.
ADTRAN IP 700 Series Phone User Manual 3. Connecting to the Power Source CONNECTING TO THE POWER SOURCE Once the IP 706 and IP 712 phones have been assembled, it is necessary to connect the phones to a power source and the phone system. There are two options available to supply power to your IP phone. Use the Local Power Option if your wall jack is not Power over Ethernet (PoE) enabled. This option requires using the optional PoE power supply (P/N 1200809E1 or P/N 1200809E#IN).
Connecting to the Power Source ADTRAN IP 700 Series Phone User Manual Inline Power Option 1. Connect one end of the included Ethernet cable to the Ethernet jack on the back of the phone. 2. Connect the remaining end of the Ethernet cable to the PoE wall jack. Network connectivity is provided through the PoE wall jack, allowing an optional PC connection through the IP phone. 1 2 Optional PC Connection PoE Wall Jack Figure 5. Connecting to the Inline Power Source 18 Copyright © 2011 ADTRAN, Inc.
ADTRAN IP 700 Series Phone User Manual 4. Phone Overview PHONE OVERVIEW The following sections provide an overview of the IP 706 and IP 712 phones using phone diagrams, descriptions of the key types, and liquid crystal display (LCD) menus. Review this information to get the most from your ADTRAN product. Phone Diagrams The following diagrams give an overview of both the IP 706 and IP 712 model phones. The primary difference between the two models is the number of line keys available.
Phone Overview ADTRAN IP 700 Series Phone User Manual LCD Display Line Keys 4 through 6 Line Keys 1 through 3 Context-Sensitive Soft Keys Hookswitch Speaker Menu Mute Button Headset Button Speaker Button Navigation Bar Cancel OK Messages Hold Message Indicator Hold Call Transfer 1 ABC Transfer Call DEF 2 3 Conference + - GHI 4 JKL 5 MNO PQRS 7 TUV 8 WXYZ * 0 # Conference Call 6 Directories Goodbye 9 Directories Goodbye (Disconnect) Volume Bar Function Keys Dial Pa
ADTRAN IP 700 Series Phone User Manual Phone Overview Menu OK Cancel Messages Hold Function Keys Transfer 1 ABC 2 DEF 3 Function Keys Conference + - GHI 4 JKL 5 MNO PQRS 7 TUV 8 WXYZ * 0 # 6 Directories Goodbye 9 Figure 8. Function Key Location Most function keys are used when the phone is either in an idle state or during an active call. Keys that can be used while in an idle state include Messages and Directories.
Phone Overview ADTRAN IP 700 Series Phone User Manual Table 1. Function Key Description (Continued) Function Key Conference Directories Goodbye Mute Headset Speaker Appearance More Information Conference Press to add a third party to an active call. Refer to Conferencing a Call on page 39. Directories Press to access the System and Personal Contacts directories. Refer to Using Directories on page 41. Press to disconnect from the current call. Refer to Ending Calls on page 33.
ADTRAN IP 700 Series Phone User Manual Phone Overview Line Keys The IP 706 phone has 6 line keys, while the IP 712 phone has 12 line keys. These keys are located on either side of the LCD display. See Figure 6 on page 19 and Figure 7 on page 20 for the line key locations on each model. Each line key is identified in the label area on the LCD located adjacent to the key. Each line key label can contain a maximum of 17 characters.
Phone Overview ADTRAN IP 700 Series Phone User Manual LCD Menus The LCD menus provide another method for controlling and interfacing with the IP phone. All the programmable features of the phone are accessed using the LCD menu. All keys, whether line, soft, or function keys, interact with the LCD menus. The top two lines of the LCD display information pertinent to the user. Items such as name, date, time, messages, missed calls, and call duration are actively updated and appear on the LCD screen.
ADTRAN IP 700 Series Phone User Manual Phone Overview Table 2. Icon Definitions (Continued) Icon 6AOSUG0001-1A Icon Name Where It Appears Information It Gives Voicemail In the line key label area. Indicates the user has voicemail. Not registered In the line key label area. The line has not registered with the SIP server and is not available for use. Progressing ringback In the line key label area. The line is currently making a call. Speed dial entry In the line key label area.
Phone Settings 5. ADTRAN IP 700 Series Phone User Manual PHONE SETTINGS The following sections describe the basic settings of the IP 706 and IP 712 phones. Each section describes a different setting, its purpose, and the appearance of the LCD screen. To get the most from the IP phone, it is recommended that you review this section in its entirety before using your phone.
ADTRAN IP 700 Series Phone User Manual Phone Settings Time Format The IP phones support both 12-hour and 24-hour time formats. To change the time format, use the following steps: 1. Press Menu. 2. Press 2 for Phone Settings. 3. Press 2 for Clock. 4. Press 2 for Time Format. 5. Using the arrow keys on the navigation bar, scroll to the desired time format. 6. Press the Select soft key to select the highlighted option. 7. Press the Ok soft key or OK on the navigation bar. 8.
Phone Settings ADTRAN IP 700 Series Phone User Manual Setting Ring Tones Different ring tones can be set for incoming calls. Ring tones can be set to distinguish between internal calls, external calls, and specific numbers. Use the following steps to set ring tones: Internal/External Ring Tones 1. Press Menu. 2. Press 2 for Phone Settings. 3. Press 3 for Set Rings. 4. Press 1 for External or 2 for Internal. 5. Using the arrows on the navigation bar, scroll to the ring option desired. 6.
ADTRAN IP 700 Series Phone User Manual Phone Settings Adjusting Volume Ringer Volume To adjust the ring volume of the phone, when the phone is idle, use the following steps: 1. Press the + (plus) end of the volume function key to increase the volume. 2. Press the - (minus) end of the volume function key to decrease the volume. 3. Release the volume function key when the desired volume is reached. Call Volume To adjust the volume of a call, use the following steps during an active call: 1.
Phone Settings ADTRAN IP 700 Series Phone User Manual 3. Press 4 for Language. 4. Using the arrows on the navigation bar, scroll through the available options and highlight the desired language. 5. Press the Select soft key. 6. Press the Ok soft key or OK on the navigation bar. 7. Press the Exit soft key until the idle screen appears, or press CANCEL on the navigation bar to return directly to the idle screen.
ADTRAN IP 700 Series Phone User Manual Phone Settings Programming Speed Dials Speed dial members are dynamically placed on line keys not occupied by Line or DND line keys. The number of line keys available for Speed members also depends on the number of BLF members defined in your phone’s status group (managed by the system administrator).
Basic Features 6. ADTRAN IP 700 Series Phone User Manual BASIC FEATURES The following sections describe the basic features of the IP 706 and IP 712 phones. Each section describes a different feature, explains how it is accessed, its purpose, and the appearance of the LCD screen. To get the most from the IP phone, it is recommended that you review this section in its entirety before using your phone.
ADTRAN IP 700 Series Phone User Manual Basic Features Answering Calls Similar to making a call, answering calls may be done with the handset, headset, or speaker. Use the following steps to answer a call: 1. Pick up the handset, press the headset key, or press the speaker key. 2. If you have multiple line labels, select the line key next to the extension receiving the call.
Basic Features ADTRAN IP 700 Series Phone User Manual Muting Calls To mute a call any time during an active call, use the following steps: 1. Press the Mute function key. 2. The LED flashes red indicating the call has been muted. 3. Press the Mute function key again to cancel. While mute is enabled, you can still hear the caller’s voice but they cannot hear any audio from your side of the conversation.
ADTRAN IP 700 Series Phone User Manual Basic Features Using HFAAI Handsfree auto answer intercom (HFAAI) allows the IP phone to automatically answer calls through the phone speaker without user intervention. Both parties must have HFAAI enabled to make and receive HFAAI calls. If HFAAI is not enabled on the receiving phone, the call will ring normally and must be answered manually. If the party being called has privacy or DND enabled, the HFAAI feature is overridden.
Basic Features ADTRAN IP 700 Series Phone User Manual Using Park Parked calls are created by placing an incoming call on hold in a park orbit where it may be retrieved from any phone on the system without tying up the external or outgoing phone lines. Manually Parking a Call Use the following steps to park a call: 1. Press the Park soft key during an active call. 2. Select a park orbit number to assign to the call. Selection range is from 0 to 9. 3. Press the Ok soft key. 4.
ADTRAN IP 700 Series Phone User Manual Basic Features Transferring Calls Transferring a call moves active calls from one extension to another. Transferring can be done three ways: Unattended Transfer, Attended Transfer, or Blind Transfer. Using Unattended Transfer 1. During an active call, press the Transfer function key. 2. Dial the extension to which to transfer the call. 3. Press the Transfer function key again or the Transfer soft key. This will disconnect you from the call.
Basic Features ADTRAN IP 700 Series Phone User Manual Redialing Redial allows the last number called or one number of a list to be dialed again. To use Redial, follow these steps: 1. Press the Redial soft key on the idle screen. 2. Scroll to the desired number in the Placed Calls list. 3. Press the Dial soft key. Using DND The DND feature prevents the phone from ringing or paging over the speaker when incoming calls are received. Enabling DND To enable DND, use the following steps: 1. Press Menu. 2.
ADTRAN IP 700 Series Phone User Manual Basic Features 8. When you choose to implement DND, press the line key labeled DND. When DND is enabled, the DND line key icon, as well as the icons for all other available lines, will change to the following icon: 9. To disable DND, press the line key labeled DND again. Retrieving Messages Once your voicemail system has been set up, messages can be retrieved with the touch of a button. To retrieve messages, use the following steps: 1.
Basic Features ADTRAN IP 700 Series Phone User Manual Using Conference Drop Conference Drop removes the last added party from the conference call. To initiate conference drop, use one of the following methods: • Press the Cancel soft key during the conferencing process. • Press the Goodbye function key. • Press the Conference Drop soft key. Conference Drop only removes the last added party from the conference call. If the initiator of the conference hangs up, all parties are disconnected.
ADTRAN IP 700 Series Phone User Manual 7. Directories and Call Logs DIRECTORIES AND CALL LOGS The IP 706 and IP 712 phones provide many ways for call information to be viewed, stored, and retrieved, making it very easy for all your contact information to be accessed at any time. The primary method for managing call information is through the use of directories.
Directories and Call Logs ADTRAN IP 700 Series Phone User Manual 6. Press the AddNew soft key. 7. Select a type for the number you are adding. Choose from Business, Mobile, or Home. 8. Press the Exit soft key until the idle screen appears, or press CANCEL on the navigation bar to return directly to the idle screen. Editing the Personal Directory Once entries have been added to the Personal directory, the information they contain can be edited by following these steps: 1.
ADTRAN IP 700 Series Phone User Manual Directories and Call Logs Use the following steps to access the System directory information: 1. Press the Directories function key. 2. Press 2 for System. 3. Using the arrow keys, scroll to highlight the desired contact. 4. Press the View soft key to view contact information. 5. Press the Dial soft key to call a contact. There is no shortcut key for the System directory.
WEB GUI 8. ADTRAN IP 700 Series Phone User Manual WEB GUI There are many features of ADTRAN’s IP phones that can be more easily accessed using the GUI. The following sections explain how to use the GUI to manage the IP 706/IP 712 phones. Locating the IP Address of the Phone Before you can access the GUI, you must locate your phone’s IP address. To identify the IP address, use these steps: 1. Press Menu. 2. Press 1 for Phone Status. 3. Press 2 for Network. 4.
ADTRAN IP 700 Series Phone User Manual WEB GUI Phone Manager Main Menu From the main menu, there are several topics available: • Call Summary • Missed Calls • Phone Status • Backup PhoneBook • Load PhoneBook • Change Password Each of these topics are explained in the following sections. Call Summary From the Call Summary option, you can view message alerts for all available mailboxes, and enable/disable Call Forwarding. The following illustration depicts the Call Summary menu: Figure 10.
WEB GUI ADTRAN IP 700 Series Phone User Manual Missed Calls The Missed Calls menu will list all unanswered calls. The following illustration depicts the Missed Calls menu: Figure 11. Missed Calls Menu Phone Status The Phone Status menu displays phone information and the current line assignments. The following illustration depicts the Phone Status menu: Figure 12. Phone Status Menu 46 Copyright © 2011 ADTRAN, Inc.
ADTRAN IP 700 Series Phone User Manual WEB GUI Phone settings (such as Line Type) cannot be configured from the GUI. These parameters must be set from the phone itself. Backup PhoneBook The Backup PhoneBook option saves the Personal directory/phone book from your phone as a comma separated value (CSV) file on your computer. The following illustration depicts the Backup PhoneBook menu: Figure 13. Backup Personal PhoneBook Menu To back up the directory/phone book, follow these steps: 1. Select Backup. 2.
WEB GUI ADTRAN IP 700 Series Phone User Manual Load PhoneBook The Load PhoneBook option adds contact information in CSV files to the Personal directory/phone book, or replaces the Personal directory/phone book with a new CSV file. The following illustration depicts the Load PhoneBook menu: Figure 14. Load Personal PhoneBook Menu To load a personal directory/phone book, follow these steps: 1. Select Append or Replace. 2. Select Browse. 3. Navigate to your files and select the desired CSV file. 4.
ADTRAN IP 700 Series Phone User Manual WEB GUI To change the password, follow these steps: 1. Enter the old password in the Old Password field. 2. Enter the new password in the New Password field. 3. Re-enter the new password in the Re-Enter New Password field. 4. Select Submit. Exiting the GUI To exit the GUI, close the Web browser. 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc.
ADTRAN IP 700 Series Phone User Manual 6AOSUG0001-1A Copyright © 2011 ADTRAN, Inc.
APPENDIX A. GLOSSARY Active state/Active call: Refers to when the phone is in use and connected to another phone. Busy Lamp Field: BLF indicates the status of another phone. Caller ID: Service provided by some local telephone companies that supplies the calling party’s telephone number and name. CSV file: Comma Separated Values file. The CSV file is a plain text file specially formatted to store spreadsheet or database information. CSV files are used as a method for transferring data between programs.
Glossary ADTRAN IP 700 Series Phone User Manual LCD: Liquid Crystal Display. A display device made up of pixels in front of a light source or reflector. The main screen on the IP phones is an LCD. LED: Light Emitting Diode. Semiconductor device that emits narrow-spectrum light. Line appearance: How the telephone line appears and/or is labeled on the LCD on the IP phones. Line keys: The keys located down the right and left sides of the LCD, next to each line appearance.
Index A E Accessing the Web GUI 44 Active Call 51 Active State 51 Answering Calls Handset 33 Headset 33 Speaker 33 Assembling the Phone 15 Desk Stand 15 Handset 16 Headset 16 Power Connection 17 EMC Table 5 Enabling the Headset 32 Ending Calls 33 Exiting the GUI 49 External Ring Tones 28 C Call Logs Access to 41 Incoming Calls 41 Missed Calls 41 Placed Calls 41 Shortcuts 34 Call Volume 29 Caller ID 51 Viewing 33 Conference 39 Drop 40 Function Key 39, 40 Icons 39 Connecting to Power Source 17 CSV File 47
Index Assembly 16 Connection 16 HFAAI 51 Icon 35 Parameters 35 Usage 35 I Icon Definitions 24 Idle Screen 51 Idle State 51 Incoming Calls 28 Distinctive Rings 28 Ring Tones 28 Internal Ring Tones 28 IP Address 51 Viewing 44 K Key Descriptions 20 Function Keys 20 Line Keys 23 Soft Keys 23 Key System 51 L Labeling the Phone 26 LCD 52 Contrast Adjustment 29 Display 23 Display Language 29 Icons 24 Menu 24 LED 52 Line Key Appearances 23, 52 GUI 46 Line Key Functions Speed Dial 31 Line Keys 23, 52 Description
IP 700 Series Phone User Manual R Redial 38 Ring Tones 28 Distinctive 28 External 28 Internal 28 Index Setting 26, 27 Transfer 37 Attended 37 Unattended 37 Transfer Function Key 37 V S Setting the Time 26 Shipping Contents 14 SIP Server 24, 25, 52 Soft Keys 23, 52 Description 23 Software Licensing Agreement 2 Speaker 33 Speakerphone 52 Speed 52 Speed Dial 31 System Contacts 42 Access 42 Using 42 T Time/Date 26 Formats 27 6AOSUG0001-1A Voicemail 30, 39 Volume 29 W Web GUI 44, 52 Access 44 Append Pers
