™ MediaPack MP-118 & MP-114 Quick Installation Guide Integration with Microsoft® Office Communications Server 2007 Document #: LTRT-26301 September 2007
Quick Installation Guide Contents Table of Contents 1 Introduction .................................................................................................................7 2 Quick Start ...................................................................................................................9 3 Configuring the MediaPack ......................................................................................10 3.1 Embedded Web Server Management Tool ..................................
MP-11x & Microsoft Office Communications Server 2007 Reader's Notes Quick Installation Guide 4 Document #: LTRT-26301
Quick Installation Guide Notices Notices Notice This Quick Installation Guide describes the installation and configuration of AudioCodes’ Media Pack MP-11x FXO SIP analog media gateways for integration with Microsoft® Office Communications Server 2007. Information contained in this document is believed to be accurate and reliable at the time of printing.
MP-11x & Microsoft Office Communications Server 2007 Related Documentation Document # Manual Name LTRT-656xx (e.g., LTRT-65601 MP-11x & MP-124 SIP Release Notes LTRT-654xx MP-11x & MP-124 SIP User's Manual Warning: Ensure that you connect the FXO ports to Central Office (CO) / PBX lines only. Warning: The MediaPack is supplied as a sealed unit and must only be installed or serviced by qualified service personnel.
Quick Installation Guide 1 1. Introduction Introduction This guide provides step-by-step instructions for quickly setting up AudioCodes' MediaPack (MP-118 and MP-114) Session Initiation Protocol (SIP) voice-over-IP (VoIP) gateways for intermediating between third-party, private branch exchanges (PBX) or various Public Switched Telephone Network (PSTN) interfaces, and Microsoft® Office Communications Server 2007 (Office Communications Server 2007).
MP-11x & Microsoft Office Communications Server 2007 The AudioCodes' MP-11x FXO gateway can be integrated in the Office Communications Server 2007 / Unified Communications (UC) environments, by implementing one of the following options: One-to-One: each PBX line connected to an FXO port on the gateway, serves one Office Communications Server 2007 user / endpoint (OCS client) and is defined for automatic dialing for this OCS client.
Quick Installation Guide 2 2. Quick Start Quick Start This Quick Installation Guide helps you setup the MediaPack gateways for interoperability with either third-party PBXs or various PSTN interfaces, and Office Communications Server 2007. Prior knowledge of IP networks is recommended. Figure 2-1: Required Steps to Install MediaPack Refer to Section 3.2 Refer to Section 3.3.2 Refer to Section 3.3.1 Refer to Section 3.3.1.1 Refer to Section 3.3.1.2 Refer to Section 3.3.1.
MP-11x & Microsoft Office Communications Server 2007 3 Configuring the MediaPack The gateway is supplied with the application software residing on its flash memory (set to factory default parameters). Note: This guide assumes that the gateway is running firmware version 5.0. If you are running an earlier version, please update the version to 5.0 (available on AudioCodes' Web site -- refer to Section 3.3.1.1 on page 17). 3.
Quick Installation Guide 3.1.2 3. Configuring the MediaPack Navigating the Embedded Web Server The main areas of the Web interface are shown in the figure below. Figure 3-2: MediaPack Web Interface Areas Version 5.
MP-11x & Microsoft Office Communications Server 2007 3.1.3 Changing Login Username and Password It's recommended that you change the default user name and password of the Web user account initially used to access the Embedded Web Server. ¾ To change the user name and password, take these 3 steps: 1. Open the ‘Web User Accounts’ screen (Advanced Configuration menu > Security Settings > Web User Accounts). Figure 3-3: Web User Accounts Screen 2. 3. Change the user name by performing the following: a.
Quick Installation Guide 3.1.4 3. Configuring the MediaPack Searching for ini file Parameters The Embedded Web Server provides a search engine that allows you to search any ini file parameter that is configurable using the Embedded Web Server. The search result provides you with a link to the relevant Web page in which the parameter appears. You can search for a specific parameter (e.g., 'EnableIPSec') or a sub-string of that parameter (e.g., 'sec').
MP-11x & Microsoft Office Communications Server 2007 3.2 Assigning an IP Address to the MediaPack If the gateway's default IP address (refer to Table 3-1) doesn't correspond to the network in which Office Communications Server 2007 is installed, you can assign a different IP address to the gateway, using one of the following methods: BootP (refer to Section 3.2.1 on page 14) Command Line Interface (CLI) using the RS-232 interface (refer to Section 3.2.
Quick Installation Guide 3. Configuring the MediaPack Table 3-2: Adding a BootP Client 3. 3.2.2 Use the gateway's chassis reset button to physically reset the gateway, causing it to use BootP; the gateway changes its network parameters to the values provided by BootP. Assigning an IP Address Using CLI via RS-232 You can assign an IP address to the gateway using CLI by establishing a serial connection between your PC and the gateway.
MP-11x & Microsoft Office Communications Server 2007 3.2.3 Assigning an IP Address using HTTP You can assign an IP address to the gateway using the gateway's Embedded Web Server (based on HTTP), by connecting the gateway to a PC with a direct, local Ethernet connection. ¾ To assign an IP address to the gateway using HTTP, take these 5 steps: 1. Connect your PC to the gateway by performing the following: a. b. 2.
Quick Installation Guide 3. Configure the gateway's ‘IP Address’, ‘Subnet Mask’, and ‘Default Gateway IP Address’ fields to correspond with your network IP settings of Office Communications Server 2007. 4. Click the Reset button, and then at the prompt, click OK; the gateway applies the changes and restarts. This takes approximately three minutes to complete, after which the Power and Ready LEDs on the front panel are lit green. 5. Connect the gateway to the network by performing the following: a.
MP-11x & Microsoft Office Communications Server 2007 Notes: • Ensure that you download the correct ini file so that your gateway is configured correctly for interoperability with the deployed PBX / PSTN. • The gateway configuration for the PBX-Sends-Digits option is similar to the One-to-Many option. Therefore, for the PBX-Sends-Digits option, download the ini file for the One-to-Many option. ¾ To download the ini file to your PC, take these 4 steps: 1.
Quick Installation Guide 3. Configuring the MediaPack Figure 3-8: Configuration File Screen 4 6 3.3.1.3 4. Click the Browse button, and then navigate to the folder that contains the ini file you want to upload. 5. Select the file, and then click the Open button; the name and path of the file appear in the field beside the Browse button. 6. Click the Send ini File button, and then at the prompt, click OK; the gateway automatically resets (from the version stored on the flash memory).
MP-11x & Microsoft Office Communications Server 2007 3.3.2 Using the Embedded Web Server You can use the gateway's user-friendly, Web interface (described in Section 3.1 on page 10) to configure the advanced parameters listed below: 3.3.2.1 IP address of Mediation Server (refer to Section 3.3.2.1 on page 20) Number of FXO ports connected to the PBX (refer to Section 3.3.2.2 on page 22) Voice coders (refer to Section 3.3.2.3 on page 23) Numbers translation (normalization) from/to E.
Quick Installation Guide 3. Configuring the MediaPack ¾ To define Mediation Server's IP address, take these 4 steps: 1. Open the ‘Proxy & Registration' screen (Protocol Management menu > Protocol Definition > Proxy & Registration). Figure 3-9: Proxy & Registration Screen 2 3 2. From the 'Enable Proxy' drop-down list, select 'Use Proxy'. This allows Mediation Server to act as a proxy server. 3.
MP-11x & Microsoft Office Communications Server 2007 3.3.2.2 Defining Number of FXO Ports Connected to PBX The gateway's FXO port (located on the rear panel), interfaces with the PBX. By default, all the gateway's FXO ports (eight for the MP-118; four for the MP-114) are enabled. However, if for any reason the ports (endpoints) are disabled, you can enable them by performing the procedure below. ¾ To enable the gateway's FXO ports, take these 4 steps: 1.
Quick Installation Guide 3.3.2.3 3. Configuring the MediaPack Defining Voice Coders The gateway communicates with Mediation Server using either the G.711 A-law or G.711 µ-law coder. You can change the default coder using the gateway's Embedded Web Server. ¾ To define the coder, take these 3 steps: 1. Open the ‘Coders' screen (Protocol Management menu > Protocol Definition > Coders). Figure 3-11: Coders Screen 3.3.2.4 2. From the 'Coder Name' drop-down list, select the required coder. 3.
MP-11x & Microsoft Office Communications Server 2007 ¾ To configure the Number Manipulation tables, take these 4 steps: 1. Open the Number Manipulation screen you want to configure (Protocol Management menu > Manipulation Tables); the relevant Manipulation table screen is displayed. The figure below shows the ‘Source Phone Number Manipulation Table for TelÆIP calls’. Figure 3-12: Source Phone Number Manipulation Table for TelÆIP Calls 2.
Quick Installation Guide 3. Configuring the MediaPack Table 3-3: Number Manipulation Parameters Description Parameter Description Source IP (Applicable only to the ‘Destination Phone Number Manipulation Table for IP to Tel’) Source IP address of the call (obtained from the Contact header in the INVITE message). Note: The source IP address can include the ‘x’ wildcard to represent single digits. For example: 10.8.8.xx represents all the addresses between 10.8.8.10 to 10.8.8.99.
MP-11x & Microsoft Office Communications Server 2007 3.3.2.4.2 Number Normalization Examples Two examples are provided below for number normalization. The examples are based on the following assumptions: a PBX with prefix (local) number 333 and a 4-digit extension number that begins with the digit 1 (i.e., 1xxx); National area code 206; International code 1. Modifying E.
Quick Installation Guide 3. Configuring the MediaPack Modifying PBX, Local, and National Calls to E.164 Format for Inbound Calls: Inbound calls refer to calls received by OCS clients connected through IP to the Office Communications Server 2007. 1. Local calls from the PBX or PSTN: the PBX user only dials a 4-digit extension number of the OCS client (e.g., 1220). The gateway's Manipulation table is configured to normalize the number into E.
MP-11x & Microsoft Office Communications Server 2007 3.3.2.5 Defining Answer Supervision When there is a call from Office Communications Server 2007 to the gateway, the gateway behavior depends on whether or not the Answer Supervision feature is enabled. If Answer Supervision is enabled, the gateway detects (by speech detection) when the called party answers the call (i.e., if the called party says “hello” or any other word), and only then sends a 200 OK + SDP SIP message.
Quick Installation Guide 3.3.2.6 3. Configuring the MediaPack Defining Automatic Dialing When using the One-to-One option, each PBX line that is connected to an FXO port serves one OCS client. You must define automatic dialing for each FXO port connected to the OCS client. ¾ To define Automatic Dialing, take these 4 steps: 1. Open the ‘Automatic Dialing’ screen (Protocol Management menu > Endpoint Settings > Automatic Dialing). Figure 3-16: Automatic Dialing Screen 2.
MP-11x & Microsoft Office Communications Server 2007 3.3.2.7 Enabling Caller ID If the Caller ID service is enabled, the gateway detects the Caller ID signal from the Tel side (PBX / PSTN) and sends it to Mediation Server over IP in the SIP INVITE message. Therefore, to allow the OCS clients to receive caller ID, enable the Caller ID service at the gateway.
Quick Installation Guide 3.3.2.8 3. Configuring the MediaPack Defining SIP Transport Type The procedure below describes how to configure the SIP transport type. You may need to change the gateway's SIP transport type from UDP (default) to TCP, since this is the transport type used by Mediation Server. ¾ To define the SIP transport type, take these 3 steps: 1. Open the ‘General Parameters’ screen (Protocol Management menu > Protocol Definition > General Parameters).
MP-11x & Microsoft Office Communications Server 2007 3.3.2.9 Defining Disconnect on Broken Connection The procedure below describes how to configure the Disconnect on Broken Connection parameter. Since Mediation Server uses Silence Suppression, it may not send Real-time Transport Protocol (RTP) packets during the detection of silence in the call. To avoid call disconnection by the gateway (due to RTP packets not being transmitted), you may need to disable the parameter 'Disconnect on Broken Connection'.
Quick Installation Guide 3. Configuring the MediaPack 3.3.2.10 Defining DTMF Payload Type The procedure below describes how to define the dual-tone multi-frequency (DTMF) payload type. The DTMF payload type used by Mediation Server is 101. You may need to set this value at the gateway as well. ¾ To define the DTMF payload type, take these 3 steps: 1. Open the ‘DTMF & Dialing’ screen (Protocol Management menu > Protocol Definition > DTMF & Dialing). Figure 3-20: DTMF & Dialing Screen 2 2.
MP-11x & Microsoft Office Communications Server 2007 3.3.2.11 Enabling One-Stage Dialing One-stage dialing is when the gateway receives an IP-to-Tel call, off-hooks the PBX line connected to the PBX / PSTN telephone, and then immediately dials the destination telephone number. In other words, the OCS client (i.e., IP caller) doesn't dial the PSTN number upon hearing a dial tone. ¾ To enable one-stage dialing, take these 3 steps: 1.
Quick Installation Guide 3. Configuring the MediaPack 3.3.2.12 Defining Channel Select Mode Channel select modes determine the method in which new IP-to-Tel calls (i.e., calls from OCS clients to PBX/PSTN phones) are assigned to gateway ports (i.e., channels). It is recommended to select the Cyclic Ascending mode, which selects the next available channel in an ascending cycle order. ¾ To define the Channel Select mode, take these 3 steps: 1.
MP-11x & Microsoft Office Communications Server 2007 3.3.2.13 Disabling RTCP Attribute By default, the RTP Control Protocol (RTCP) attribute (EnableRTCPAttribute) is enabled. However, you need to disable it by using the AdminPage of the Embedded Web Server. ¾ To disable the RTCP attribute, take these 5 steps: 1. In the Web browser's URL field, append the case-sensitive suffix ‘AdminPage’ to the IP address (e.g., http://10.1.229.17/AdminPage). 2.
Quick Installation Guide 4 4. Backing Up Configuration Settings Backing Up Configuration Settings Once you have modified configuration settings, it is recommended you make a backup of the modified configuration file. This is done by saving the modified ini configuration file to a folder on your PC. If you lose your gateway's configuration settings, you can always use this backed up ini file to restore them. For a description on uploading (restoring) an ini file to your gateway, refer to Section 3.3.1.
MP-11x & Microsoft Office Communications Server 2007 5 Monitoring the Gateway The gateway provides several methods to monitor various operating statuses: 5.1 Monitoring the gateway's front-panel chassis LEDs (refer to Section 5.1). Monitoring the gateway's channels using the Embedded Web Server (refer to Section 5.2 on page 39).
Quick Installation Guide 5.2 5. Monitoring the Gateway Monitoring the Channels You can monitor channels using the gateway's Embedded Web Server. ¾ To monitor the status of the channels, take this step: Open the 'Channel Status' screen, by clicking the Home icon on the main menu bar. Figure 5-1: Channel Status Screen (e.g.
MP-11x & Microsoft Office Communications Server 2007 6 Troubleshooting 6.1 General Troubleshooting The table below lists general troubleshooting that may arise with your gateway. Table 6-1: General Troubleshooting Problem Ready LED is lit red Possible Cause Hardware component failure. Unable to access Ethernet cable Embedded Web Server disconnected. Solution Contact AudioCodes' Customer Support representative. Ensure that the Ethernet cable is plugged firmly into the Ethernet port.
Quick Installation Guide 6. Troubleshooting ¾ To configure the Syslog parameters, take these 7 steps: 1. Open the ‘Management Settings’ screen (Advanced Configuration menu > Management Settings); the ‘Management Settings’ screen is displayed. Figure 6-1: Management Settings Screen 2 3 4 5 2. In the 'Syslog Server IP Address' field, enter the Syslog's IP address. Note that the Syslog server's IP address must correspond to the network environment in which the Syslog server is installed. 3.
MP-11x & Microsoft Office Communications Server 2007 7 Regulatory Information Declaration of Conformity 73/23/EEC (including amendments) Application of Council Directives: 89/336/EEC (including amendments) 1999/5/EC Annex-II of the Directive EN55022: 1998 + A1: 2000 + A2: 2003 Standards to which Conformity is Declared: EN55024:1998 + A1: 2001 + A2: 2003 EN61000-3-2: 2000 + A2: 2005 EN61000-3-3: 1995 + A1: 2001 EN60950-1: 2001 Manufacturer’s Name: AudioCodes Ltd.
Quick Installation Guide • • • 7. Regulatory Information Safety Notices Installation and service of this unit must only be performed by authorized, qualified service personnel. The MediaPack FXO Output Tones and DTMF level should not exceed -9 dBm (AudioCodes setting #23) in order to comply with FCC 68, TIA/EIA/IS-968 and TBR-21. The maximum allowed gain between any 2 ports connected to the PSTN should be set to 0 dB in order to comply with FCC 68, TIA/EIA/IS-968 Signal power limitation.
™ MediaPack MP-118 & MP-114 Quick Installation Guide ® Integration with Microsoft Office Communications Server 2007 www.audiocodes.
