Troubleshooting guide

Section 5, User Interface Guide - UIG-560, RADIUS
61186003L1-1D 5-141
Table 5-39 provides a description of the RADIUS provisioning menu options.
Table 5-39. RADIUS Provisioning Descriptions
Menu Option Description Default
Server #n Settings
(n=1,2,3,4)
This option selects the server number to provision. The following
set of five provisioning options is used to configure up to four
RADIUS servers. Server #1 has the highest priority. Each server is
attempted until either an answer is received or the provisioned
number of retries has elapsed.
Server Address This is the IP Address for the RADIUS server. If this value is
0.0.0.0 the SCU will not attempt to contact the server.
0.0.0.0
Port Number This is the UDP port number used when contacting the RADIUS
server.
1812
Shared Secret This string, up to forty characters long, is used as part of the
RADIUS encryption scheme. This string must be set both on the
server and client for RADIUS messages to be properly decrypted.
“i”
Retries If the RADIUS server does not respond, the SCU makes additional
attempts to connect. This value indicates the number of times it
will retry. This value can range from 0 to 10.
4
Time Out If the RADIUS server does not respond, the SCU makes additional
attempts to connect. The SCU will wait the specified number of
milliseconds before retransmitting. This value can range from
1,000 to 30,000 milliseconds.
1000
Validate Server
Connection
This option displays a screen that requests a username and
password. This information is used to simulate a RADIUS login. If
the login is accepted immediately, the SCU returns to the
previous screen and indicates that the login was accepted. If a
challenge is issued, the SCU prompts for a challenge response. If
the request fails, the SCU reverts to the previous screen and
indicates that the authentication failed or that no server could be
contacted.
RADIUS
Authentication
(Menus)
This option enables the RADIUS client for the menu system. With
this enabled, menu logins require authentication by a RADIUS
server. If disabled, or if no servers can be contacted, the local SCU
database is utilized during the login process.
Disable