Troubleshooting guide

MX2820 System Manual
7-82 61186003L1-1D
PROCEDURE
1. After connecting to the system, if a blank screen appears press any key to bring up the
logon screen. After the logon screen appears, the cursor blinks at the Account Name field.
For details, refer to
DLP-715.
2. At the Account Name field, input the Account Name, and press ENTER. The cursor blinks at
the Password field.
3. At the Password field, input the Password, and press
ENTER.
NOTE
The Account Name and Password are case sensitive by default.
4. After inputting the correct password, one of the following responses will occur:
• The MX2820 Main Menu displays, and the cursor flashes at the Selection field indicating
successful logon to the MX2820 system.
• The logon attempt can return an error message indicating an error in the Account Name
or Password fields.
• An additional security check can be required. If RADIUS is enabled, it is possible that
the server will respond with a challenge request, in the form of a question on the screen
requiring a response at the screen prompt. This response is transmitted to the RADIUS
server, and if accepted, the logon will be successful and the MX2820 Main Menu will
display.
5. To access a menu option, input the number of the desired menu option, and press ENTER.
Table 7-4. Default MX2820 Account Names and Passwords
Account Level Account Name Default Password
READ ONLY READONLY PASSWORD
READ/WRITE READWRITE PASSWORD
TEST TEST PASSWORD
ADMIN ADMIN
ADTRAN
PASSWORD
TECH SUPPORT * Challenge Key Response Key
* The Tech Support Account Level is established and accessed as directed by ADTRAN Technical
Support during troubleshooting and analysis. See
“Appendix B, Warranty”.