Technical data

90362-01 Troubleshooting and Customer Support G-3
Microsoft Windows Troubleshooting
Setup Utility Troubleshooting
You only see part of the
screens or the message
line at the bottom is
missing.
The automatic window size in your terminal emulator is too small. You
need to maximize the terminal emulator window, then you can
manually size the window so the Setup Utility screens are completely
visible.
Note that the Setup Utility’s default window size is 24 lines by 80
characters.
You set a password for a
connection or user that
shouldn’t have a
password
You can reset any password field back to <<NOT SET>> by moving to
that field, typing one letter, pressing Ctrl-h to delete the letter, and then
typing Ctrl-e and pressing Enter twice.
Messages appear
onscreen but they
disappear before you
can read them.
These are informative messages from the NetBlazer, stating that
something has been set (such as an IP address), created, or changed.
If the message required an action or contained information about an
error, it would stay on the screen long enough for you to read and (if
necessary) respond to it.
Ctrl-C doesn’t seem to be
working to restore text
fields to their original text.
If you are using telnet to connect to the NetBlazer, check to see if the
telnet product you are using overrides control characters. In some
systems, Ctrl-c is used to interrupt a process or suspend the output of
a process. If this is happening, you need to remove Ctrl-c from the
setup or preferences settings for the telnet session so it can work
correctly in the Setup Utility.