Service manual

56 Using Your Gateway Solo™ 9100 Multimedia Notebook
Contacting Gateway
If you have any trouble while using your Gateway Solo Multimedia
Notebook, please contact Gateway. You will need to supply your Client ID,
serial number, and order number to the customer support technicians. Make
a note of these numbers here.
If your computer is ever stolen, be sure to contact your local police and a
Gateway representative at once. We can put a note on the account so that if
anyone calls trying to use your notebook serial number, we can contact you
immediately.
Client ID: _____________________________
Serial Number: _________________________
Order Number: _________________________
Calling Gateway
Gateway offers a wide range of customer service, technical support and
information services. If you have questions or problems, contact the
Gateway service that is most appropriate:
For assistance or
information about:
Contact: At:
Systems, pricing,
orders, billing state-
ments, warranty ser-
vice and other non-
technical issues.
Sales & customer
support
If outside the US,
check your warranty
booklet for numbers
800-846-2000
Problems with hard-
ware or software.
Portables technical
support:
US - toll free
Canada - toll free
800-846-2302
800-846-3609
The Gateway Web
site which contains a
variety of information
about Gateway.
(Modem required.)
World Wide Web:
US and Canada http://www.gateway.com
Note:
Your Client ID number and
order number can be found
on your invoice. The serial
number can be found on
the bottom of your
notebook.