Specifications
Troubleshooting 83
Error messages
This section lists common error messages that may be displayed on your 
monitor. These messages often indicate procedural errors such as an 
incorrect keystroke or a write-protected diskette. Some messages, however, 
may indicate a problem that requires you to consult the troubleshooting 
section of this manual.
Error Message Solutions
Access denied.
•
Try saving to a new file or diskette.
•
Move the write-protection tab over the hole 
on the back of the diskette.
Bad command or file 
name.
•
Make certain you entered the right 
command. 
•
Verify the specified drive and try it again.
•
If you are trying to exit MS-DOS to return to 
Windows, type 
exit
 and press 
E
NTER
.
Base memory [xxx] 
expansion.
This is an informational message only. No 
action is required. 
Checking RAM on disk 
controller.
Your BIOS configuration is incorrect. Enter 
BIOS Setup and verify the parameter val-
ues. 
CD-ROM is not recog-
nized.
See “The CD-ROM drive is not recognized 
by the system.” on page 72.
Data error. Run ScanDisk on the reported disk.
Decreasing available 
memory.
Your BIOS configuration is incorrect. Enter 
BIOS Setup and verify the parameter val-
ues.
Diskette drive is not rec-
ognized.
See “The diskette drive is not recognized by 
the system.” on page 76.
Diskette drive 0 seek to 
track 0 failed.
•
Enter BIOS Setup and verify the diskette 
drive settings.
•
Check the diskette drive cables. Make 
certain Pin 1 on the cable aligns with Pin 1 
on the connector.










