User manual

Technical Support and Assistance

Step 1. Visit the Advantech web site at www.advantech.com/support

where you can find the latest information about the product.

Step 2. Contact your distributor, sales representative, or Advantech's cus-

tomer service center for technical support if you need additional

assistance. Please have the following information ready before

you call:

- Product name and serial number

- Description of your peripheral attachments

- Description of your software (operating system, version, appli-

cation software, etc.)

- A complete description of the problem

- The exact wording of any error messages

ARK-3381 Series Model

There are three sub-models in ARK-3380 series listed below:

ARK-3381-1M0A1:

ULV Celeron® M 600 MHz Embedded Box Computer, with

VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485

ARK-3381-1S1A1:

LV Pentium® M 1.1 GHz Embedded Box Computer, with

VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485

ARK-3381-1S4A1:

LV Pentium® M 1.4GHz, Embedded Box Computer, with

VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485

Packing List

Before setting up the system, check that the items listed below are

included and in good condition. If any item does not accord with the

table, please contact your dealer immediately.

• Warranty certificate

• Software Supporting CD-ROM

• 6P-6P-6P 20cm KB and PS/2 Mouse Y cable (P/N: 1700060202)

• DIN-rail mounting accessory (P/N: 1997001110, 1997001120,

1997001130, 1997001140)