ARK-3389 Embedded Box Computer User Manual
Copyright The documentation and the software included with this product are copyrighted 2008 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make improvements in the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable.
Product Warranty (2 years) Advantech warrants to you, the original purchaser, that each of its products will be free from defects in materials and workmanship for two years from the date of purchase. This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech, or which have been subject to misuse, abuse, accident or improper installation.
Declaration of Conformity CE This product has passed the CE test for environmental specifications when shielded cables are used for external wiring. We recommend the use of shielded cables. This kind of cable is available from Advantech. Please contact your local supplier for ordering information. FCC Class A Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
If any of these items are missing or damaged, contact your distributor or sales representative immediately. Safety Instructions 1. Please read these safety instructions carefully. 2. Please keep this User‘s Manual for later reference. 3. Please disconnect this equipment from AC outlet before cleaning. Don‘t use liquid or sprayed detergent for cleaning. Use moisture sheet or clothe for cleaning. 4. For pluggable equipment, the socket-outlet shall near the equipment and shall be easily accessible. 5.
b. Liquid has penetrated the equipment. c. The equipment has been exposed to moisture. d. The equipment has not worked well or you can not get it work according to user‘s manual. e. The equipment has been dropped and damaged. f. The equipment has obvious signs of breakage CAUTION! THIS COMPUTER IS PROVIDED WITH A BATTERY-POWERED REAL-TIME CLOCK CIRCUIT. THERE IS A DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH SAME OR EQUIVLENT TYPE RECOMMENDED BY THE MANUFACTURE.
Contents Chapter 1 Overview .......................................................... 2 1.1 Introduction ....................................................................... 2 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.2 Hardware Specification ..................................................... 3 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.2.7 1.2.8 1.3 Chapter Features .......................................................................... 2 Highly Compact Size ..............................................
2.3.8 Chapter USB Connector ............................................................ 15 Table 2.9:USB Connector ............................................ 15 3 Hardware Installation and Upgrade ........... 18 3.1 3.2 3.3 Jumpers and Connectors.................................................. 18 Setting jumpers................................................................ 18 COM2 RS-232/422/485 Jumper setting (J3/J4/J5) ......... 19 3.4 LCD Power Jumper Setting (JP6) ..........................
4.5.6 4.5.7 4.5.8 4.5.9 4.5.10 4.5.11 4.5.12 4.5.13 4.5.14 4.5.15 4.5.16 4.5.17 4.5.18 4.6 Integrated Peripherals...................................................... 31 4.6.1 4.6.2 4.6.3 4.6.4 4.6.5 4.6.6 4.6.7 4.6.8 4.6.9 4.6.10 4.6.11 4.6.12 4.6.13 4.6.14 4.6.15 4.6.16 4.6.17 4.6.18 4.6.19 4.7 DRAM Data Integrity Mode ........................................ 29 MGM Core Frequency ................................................. 29 System BIOS Cacheable ..............................................
4.7.11 4.7.12 4.7.13 4.7.14 4.8 PnP/PCI Configurations .................................................. 36 4.8.1 4.8.2 4.8.3 4.8.4 4.9 4.10 4.11 Chapter PnP OS Installed .......................................................... 36 Figure 4.7:PnP/PCI configurations screen ................... 36 Reset Configuration Data ............................................. 36 Resources controlled by: .............................................. 36 PCI/VGA Palette Snoop ......................................
CHAPTER 1 2 Overview This chapter gives background information on the ARK-3389. It shows you the ARK-3389 overview and specifications.
Chapter 1 Overview 1.1 Introduction The ARK-3389 Fanless Embedded Box Computer is an ideal application ready system platform solution. All electronics are protected in a compact sealed housing for easy embedding in customers own housing, or as a stand-alone application, where space is limited and the environment harsh. 1.1.
1.2 Hardware Specification 1.2.1 Processor Core Logic System CPU • Intel® Ultra Low Voltage Celeron® M or Intel® Pentium® M Low Voltage Processor, µFC-BGA 479 Package: - ULV Celeron® M 1 GHz (for Model of ARK-3389-1S0B1E) - LV Pentium® M 1.
1.2.4 Other • Watchdog Timer: 255 levels timer interval, setup by software • Serial Port: One RS-232 port (COM1) and One RS-232/422/485 port (COM2) Note: The default setting of COM2 is RS-232. The RS-422/485 mode of COM2 can be supported via replacing the internal cable and adjust the jumper inside of the system. • Keyboard/Mouse: One PS/2 Port to support PS/2 Mouse and PS/2 Keyboard • USB: Three USB 2.
+5VSB @ 1 A 1.2.8 Environment Specifications • Operating Temperature - When System is equipped with Industrial Grade Compact Flash Disk only: -20 to 60° C - When System is equipped with 2.5-inch Hard Disk: 0 to 45° C • Relative humidity 95 % @ 40 ° C (non-condensing) • Vibration loading during operation - When system is equipped with Compact Flash Disk only: 5G, IEC 68-2-64, random, 5~500Hz, 1 Oct./min, 1hr/axis. - When system is equipped with 2.5-inch hard disk: 1G, IEC 68-2-64, random, 5~500Hz, 1 Oct.
1.
CHAPTER 2 Hardware Functionality This chapter shows how to set up the ARK3389’s hardware functions, including connecting peripherals, switches and indicators.
Chapter 2 Hardware Functionality 2.1 Introduction of ARK-3389 External I/O Connectors The following two figures show the external I/O connectors on ARK3389. The following sections give you detailed information about the function of each I/O connector. USB1 USB2 65.70 69.20 Figure 2.1: ARK-3389 front metal panel external I/O connectors COM CF \ CARD COM1 RESET LAN KB \ Mouse VGA USB DC \ INPUT 252.50 Figure 2.
2.2 ARK-3389 front metal panel external I/O connectors 2.2.1 Power ON/OFF Button The ARK-3389 comes with an ATX supported Power On/Off button, that Support dual function Soft Power -On/Off (Instant off or Delay 4 Second), and Suspend. 2.2.2 LED Indicators There are two LEDs on the ARK-3389 front panel for indicating system status: PWR LED is for power status and flash in red color; and HDD LED is for hard disk and compact flash disk status, which flash in green color. 2.2.
9 LVDS_YAP3 22 LVDS_YBM0 10 LVDS_YBP0 23 LVDS_YBM1 11 LVDS_YBP1 24 LVDS_YBM2 12 LVDS_YBP2 25 LVDS_YBM3 13 LVDS_YBP3 26 GND 2.2.4 LCD Backlight On/Off control Connector The ARK-3389 comes with a D-Sub 9-pin connector which provides a BKLTEN signal as well as +12V, +5V and Ground Pin signals that allow applicants to connect these signals to LCD Inverter to implement the LCD On/Off control.
2.3 DIO Connector ARK-3389 provides one D-sub 9-pin Female connectors, which offers Digital IO communication interface ports. If you want to use DIO, you can find the Pin assignment as following. 1 2 3 4 5 6 7 8 9 Figure 2.3: DIO connector Table 2.3: DIO Pin 1 2 3 4 5 6 7 8 9 Signal Name DIO0 DIO1 DIO2 DIO3 DIO4 DIO5 DIO6 DIO7 GND 2.4 ARK-3389 rear metal panel external I/O connectors 2.4.1 Power Input Connector The ARK-3389 comes with a Phoenix connector that carries 12~24 VDC external power input.
2.4.2 COM1 Connector The ARK-3389 provides a D-sub 9-pin connector, which offers one standard RS-232 serial communication interface port of COM1. 1 2 3 4 5 6 7 8 9 Table 2.5: COM1 standard serial port pin assignments Pin Signal Name 1 DCD 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI 2.4.3 COM2 Connector The ARK-3389 provides a D-sub 9-pin connector, which offers one RS232/422/485 serial communication interface port for COM2. The default setting of COM1 is RS-232.
Table 2.6: COM1 standard serial port pin assignments RS-232 RS-422 RS-485 Pin Signal Name Signal Name Signal Name 1 DCD Tx- DATA- 2 RxD Tx+ DATA+ 3 TxD Rx+ NC 4 DTR Rx- NC 5 GND GND GND 6 DSR NC NC 7 RTS NC NC 8 CTS NC NC 9 RI NC NC Note: NC = “No Connection”. 2.4.4 Ethernet Connector (LAN) The ARK-3389 is equipped with an Intel 82551QM Ethernet controller that is fully compliant with IEEE 802.3u 10/100Base-T CSMA/CD standards.
7 NC 8 NC 2.4.5 Reset Button Press the "Reset" button to activate the reset function. 2.4.6 PS2 Keyboard/Mouse Connector The ARK-3389 provides a PS/2 keyboard/mouse connector. A 6-pin mini-DIN connector is located on the rear panel of the ARK-3389. The ARK-3389 comes with an external Y cable to convert from the 6-pin mini-DIN connector to PS/2 keyboard and PS/2 mouse connection. Table 2.8: PS2 Keyboard/Mouse Connector Pin Pin name 1. PS2_KBDAT 2. PS2_MSDAT 3. GND 4. VCC 5. PS2_KBCLK 6.
Table 2.9: VGA connector Pin Signal Name 1 Red 2 Green 3 Blue 4 NC 5 GND 6 GND 7 GND 8 GND 9 NC 10 GND 11 NC 12 NC 13 H-SYNC 14 V-SYNC 15 NC 2.4.8 USB Connector The ARK-3389 provides three connector for USB interface, which gives complete Plug & Play and hot swapping for up to 127 external devices. The USB interface complies with USB UHCI, Rev. 2.0 compliant. The USB interface can be disabled in the system BIOS setup.
or disconnect a device whenever you want, without turning off the computer. Table 2.
CHAPTER 2 3 Hardware Installation and Upgrade This chapter introduces how to initialize the ARK-3389. Sections include: • Jumpers and Connectors • Installing the DDR SDRAM Memory Module • Inserting a Compact Flash Card • Installing the 2.
Chapter 3 Hardware Installation and Upgrade 3.1 Jumpers and Connectors The ARK-3389 Embedded Box Computer consists of a PC-based computer that is housed in a aluminum top cover, a metal bottom case with accessed bottom cover and Front with Rear Metal Face plate. Your HDD, SDRAM, are all readily accessible by removing the accessed bottom cover. Any maintenance or hardware upgrades can be easily completed after removing the top cover, and Front with Rear Metal Face plate.
3.2 Setting jumpers You can configure your ARK-3389 to match the needs of your application by setting jumpers. A jumper is the simplest kind of electrical switch. It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them. To “close” a jumper, you connect the pins with the clip. To “open” a jumper you remove the clip. Sometimes a jumper will have three pins, labeled 1, 2, and 3.
Please also refer to Chapter 6 “Full Disassembly Procedure of ARK-3389 Embedded Box Computer”. The default setting of COM2 is RS-232. The RS-422/485 mode of COM2 can be support via replacing the internal cable and adjust the jumper inside of system. 3.4 LCD Power Jumper Setting (JP6) The ARK-3389 series of embedded box computers provide a jumper JP6 located on internal PCM-9380 or PCM-9386 motherboard for selecting the LCD signal power of either 5V or 3.3V.
3.6 Inserting a Compact Flash Card The procedure of installing a CompactFlash card into the ARK-3389 is detailed below, please follow these steps carefully. 1. Remove the power cord. 2. Unscrew the two screws from the CF Door located on rear face plate of the ARK-3389 embedded box computer. 3. Remove the CF carrier. 4. Placing a CompactFlash card with your OS or application program into a CF carrier.
5. Inserting the CF Carrier back and assembling with 2 screws to the CF Door located on rear face plate of the ARK-3389 Note: The CompactFlash socket is allocated as Secondary IDE Master.
3.7 Installing the 2.5" Hard Disk Drive (HDD) You can attach one Serial ATA (SATA) hard disk drive to the ARK3389's internal controller. The following are instructions for installation: 1. Remove the power cord. 2. Unscrew the four screws from bottom cover of the ARK-3389. 3. Remove the bottom cover of the ARK-3389. 4. Connect the SATA cable to the connector on the hard disk. 5. Fixing your HDD to bottom cover by using the 4 scews stored in accessories box. 6.
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CHAPTER 2 4 Award BIOS Setup
Chapter 4 Award BIOS Setup 4.1 Introduction The Award BIOS ROM has a built-in setup program that allows users to modify the basic system configuration. This information is stored in battery-backed memory (CMOS RAM) and it retains the setup information when the power is turned off. 4.1.1 CMOS RAM Auto-backup and Restore The CMOS RAM is powered by a system board button cell battery. When BIOS setup is completed, the data in CMOS RAM is automatically backed up to Flash ROM.
4.2 Entering Setup Turn on the computer and check for the .patch code. If there is a number assigned to the patch code, it means that the BIOS supports your CPU. If there is no number assigned to the patch code, please contact an Advantech application engineer to obtain an up-to-date patch code file. This will ensure that your CPU system status is valid. After ensuring that a number is assigned to the patch code, press  to enter Setup.
4.2.1 Main Menu During bootup, press  to enter AwardBIOS CMOS Setup Utility; the Main Menu will appear on the screen. Use arrow keys to select among the items and press  to accept or enter a sub-menu. • Standard CMOS Features This setup page includes all the items in standard compatible BIOS. • Advanced BIOS Features This setup page includes all the Award advanced BIOS features items. • Advanced Chipset Features This setup page includes all the advanced chipset configuration items.
4.2.2 Standard CMOS Features • Date The date format is , , , . Weekday From Sun to Sat, determined and displayed by BIOS only Month From Jan to Dec Day From 1 to 31 Year From 1999 through 2098 • Time The time format is  :  : , based on 24-hour time. • IDE Primary Master/Slave 2.5” HDD Auto-Detection Press "Enter" for automatic device detection. • IDE Secondary Master/Slave CF Card Auto-Detection Press "Enter" for automatic device detection.
• Total Memory This item displays the total system memory size. 4.2.3 Advanced BIOS Features • CPU Feature This item allows the user to adjust CPU features, CPU ratio, VID and Thermal and special features such as XD flag. • Virus Warning [Disabled] This item allows the user to choose the VIRUS Warning feature for IDE Hard Disk boot sector protection. • CPU L1 & L2 Cache [Enabled] This item allows the user to enable CPU L1 & L2 cache.
• Boot Up NumLock Status [On] When ON, system boots to keypad NumLock activated. • Gate A20 Option [On] Options are On (default), and Off. On means that the chipset controls GateA20, and gives fast GateA20 speed. Off means that the keyboard controller controls GateA20. This gives normal GateA20 speed. • Typematic Rate Setting This item enables users to set the two typematic control items. - Typematic Rate (Chars/Sec) This item controls the speed at which system registers repeated keystrokes.
4.2.4 Advanced Chipset Features Note: The “Advanced Chipset Features” options control the configuration of the board’s chipset. This page is developed for the particular chipset, to control chipset register settings, and fine tune system performance. It is strongly recommended that only technical users make changes to the default settings. • DRAM Timing Selectable [By SPD] This option refers to the method by which the DRAM timing is selected. The default is “By SPD”.
• Delay Prior to Thermal [16Min] This field activates the CPU thermal monitoring function after the system is given time to boot for a set number of minutes. Options are 16Min and 64 Min. • AGP Aperture Size [64] The field sets aperture size of the graphics. The aperture is a portion of the PCI memory address range dedicated for graphics memory address space. Host cycles that hit the aperture range are forwarded to the AGP without any translation. The default setting is 64 M.
4.2.5 Integrated Peripherals Note: These “Integrated Peripherals” options include configuration of the board’s chipset, with settings for IDE, ATA, SATA, USB, Super IO and sensor devices. This page is chipset dependent. • IDE Cable Detect [Enabled] Some UDMA cables use a hole in the ribbon cable as a cable detect mechanism to determine if a UDMA IDE or standard IDE cable is installed. The default setting is: Enabled.
- Onboard Serial Port 1 [3F8/IRQ4] This item allows the user to select I/O port address. Range is from 2E8 to 3F8. - Onboard Serial Port 2 [2F8/IRQ3] This item allows the user to select I/O port address. Range is from 2E8 to 3F8. • Watch Dog Timer Select [Disabled] This item allows the user to enable or disable the watch dog timer. If enabled, a timer value may be set in either minutes or seconds. 4.2.
• Video Off Method [DPMS] This item allows the user to determine the manner in which the monitor is blanked. V/H SYNC+BlankThis option will cause system to turn off vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen This option only writes blanks to the video buffer. DPMS Initial display power management signaling. • Video Off in suspend [Yes] This item allows the user to determine the manner is which the monitor is blanked.
• Soft-Off by PWR-BTTN [Instant-Off] This item allows the user to adjust the function of the power button. Instant-Off Press power button then Power off instantly. Delay 4 Sec Press power button 4 sec. to Power off. • Wakeup By PCI Card [Press Enter] This item allows the user to select wake up by PCI Device. • Power On By Ring [Disabled] This item allows the user to enable system resume by modem ring. System default is set to “Disabled”.
4.2.7 PnP/PCI Configurations Note: This “PnP/PCI Configurations” screen is for setting up the IRQ and DMA (both PnP and PCI) bus assignments. • Reset Configuration Data [Disabled] This item allows the user to clear any PnP configuration data stored in the BIOS. • Resources Controlled By [Auto (ESCD)] - IRQ Resources This item allows the user to assign interrupt types to IRQ-3, 4, 5, 7, 9, 10, 11, 12, 14, and 15, respectively.
4.2.9 Load Optimized Defaults NOTE: Load Optimized Defaults loads the default system values directly from ROM. If the stored record created by the Setup program should ever become corrupted (and therefore unusable), these defaults will load automatically when the ARK-339X Series system is turned on. 4.2.
To Disable Password 1. Choose the Set Password option from the CMOS Setup Utility main menu and press . 2. When you see “Enter Password”, enter the existing password and press . 3. You will see “Confirm Password”. Type it again, and press . 4. Select Set Password again, and at the “Enter Password” prompt, do not enter anything; just press . 5. At the “Confirm Password” prompt, again, do not type in anything; just press . 6.
CHAPTER 5 2 PCI SVGA/LCD Setup This chapter details the software configuration information. It shows you how to configure the card to match your application requirements. The AWARD System BIOS is covered in Chapter 4.
Chapter 5 PCI SVGA/LCD Setup 5.1 Introduction The system has an onboard Intel 855GME or 852GM chipset for its AGP/ SVGA controller. It supports LVDS LCD displays and conventional analog CRT monitors with 64MB frame buffer shared with system memory. The VGA controller can drive CRT displays with resolutions up to 1600 x 1200@85-Hz and 2048 x 536 @75Hz and support 2 channel LVDS display mode up to UXGA panel resolution with frequency range from 25MHz to 112-MHz 5.1.
5.1.3 Dual Independent Display The ARK-3389 uses an Intel 855GME or Intel 852GM controller that is capable of providing multiple views and simultaneous display with mixed video and graphics on a flat panel and CRT. To set up dual display under Windows 98, Windows NT/2000/XP follow these steps: 1. Select “Start”, “Control panel”, "Setting", "Advanced", "Graphics Properties","Device". Figure 5.
2. Select “1” for current display, or “2” for second display. Figure 5.3: Intel® 82852/82855 GM/GME Graphics Controller Properties – Extended Desktop Settings 3. Enable “Extend my Windows desktop onto this monitor”. 4. Click “OK”.
5.2 Installation of the SVGA Driver Complete the following steps to install the SVGA driver. Follow the procedures in the flow chart that apply to the operating system that you are using within your ARK-3389. 5.2.1 Installation of Windows 98/Me 1. Find Win98/Me VGA driver from CD at the directory of ARK3389 CD, VGA\Win9x_ME\Graphics\Setup Figure 5.4: Directory “Graphics” Note: 1. The windows illustrations in this chapter are intended as examples only.
5.2.2 Installation of Windows 2000/XP 1. You can find Win2000/XP VGA driver from CD at the directory of ARK-3389 CD-ROM, VGA\win2k_xp1332. Figure 5.5: CD Directory “2.VGA” 2. Double click "setup" and "next" into setup wizard. Figure 5.
Figure 5.7: Intel® Extreme Graphics Driver Setup 3. Restart computer when installation finished. Figure 5.
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CHAPTER 2 6 Full Disassembly Procedure This chapter details the system disassembling procedure for setting up the jumpers and for maintenance.
Chapter 6 Full Disassembly Procedure 6.1 Introduction If you want to completely disassemble the panel PC, follow the step-bystep procedures below. Users should be aware that Advantech Co., Ltd. takes no responsibility whatsoever for any problems or damage caused by the user disassembly of the panel PC. Make sure the power cord of the panel PC is unplugged before you start disassembly.
2. Unscrew the screws of the frame bracket on the front side. 3. Remove the front frame bracket by carefully pulling and lifting the bracket in order to unlock it. 4.
5. Unscrew the 2 screws which are located on the Front Metal Face plate. 6. The Front Metal Face Plate removed. Warning: Do not use too much pressure when removing the front metal face plate as the power button cable is still attached and could be damaged. 7. Unscrew the 4 screws of the frame bracket on the rear side of system. 8. Remove the rear frame bracket by carefully pulling and lifting the bracket in order to unlock it.
9. Unscrew the 2 screws which are located on the rear metal face plate. Warning: Do not use too much pressure when removing the front metal face plate as the COM2 connector cable is still attached and could be damaged. 10. The system after the top cover has been removed.
11. Jumper Locations on PCM-9380/PCM-9386 Motherboard.