User's Manual

A message to the customer
We want you to get the best performance possible from your products. If you run into technical
difficulties, we are here to help. For the most frequently asked questions, you can easily find
answers in your product documentation. These answers are normally a lot more detailed than
the ones we can give over the phone.
Please consult this manual first. If you still cannot find the answer, gather all the information or
questions that apply to your problem, and with the product close at hand, call your dealer. Our
dealers are well trained and ready to give you the support you need to get the most from your
Advantech products. In fact, most problems reported are minor and can be easily solved over
the phone.
In addition, free technical support is available from Advantech engineers every business day.
We are always ready to give advice about application requirements or specific information on
the installation and operation of any of our products.