User manual

57
What to do if …
If you are unable to remedy the problem by following the above
suggestions, please contact your dealer or the Customer Care De-
partment.
1 Warning! Repairs to the appliance are only to be carried out by quali-
fied service engineers. Considerable danger to the user may result from
improper repairs.
3 If the appliance has been wrongly operated, the visit from the customer
service technician or dealer may not take place free of charge, even
during the warranty period.
3 Advice on cookers with metal fronts:
Because of the cold surface at the front of the cooker, opening the
oven door during (or just after) baking or roasting may cause the glass
to steam up.
Problem Possible cause Remedy
The oven is not heating up The oven has not been
switched on
Switch the oven on.
The clock has not been set Set the clock.
The required settings have
not been set.
Check the settings.
The oven’s safety cut-out
has been triggered.
See Safety cut-out.
The fuse in the house’s
electrical wiring (fuse box)
has been tripped.
Check the fuse. If the fuses
trip repeatedly, please call a
qualified electrician.
The oven lighting is not
operating
The oven light is broken. Change the oven light bulb.
F11 appears in the clock
display
The meat probe has short
circuited or the plug of the
meat probe is not firmly in
position in the socket
Insert the meat probe plug
as far as it will go into the
socket on the side wall of
the oven.
A fault code that is not
listed above appears in the
clock display
Electronic fault Switch the appliance off
and on again via the house
fuse or the safety switch in
the fuse box.
If it is displayed again,
please contact the Customer
Care Department