User manual
Problem Possible cause Solution
The compressor operates
continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
The compressor does not
start immediately after
pressing the COOLMATIC
or FROSTMATIC switch, or
after changing the tem-
perature.
This is normal, no error has oc-
curred.
The compressor starts after a pe-
riod of time.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the
rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
Temperature cannot be
set .
COOLMATIC or FROSTMATIC
functions switched on.
Switch off COOLMATIC or FROST-
MATIC manually, or wait to set
the temperature until the func-
tion has reset automatically. Re-
fer to "COOLMATIC or FROSTMAT-
IC function"..
The temperature in the
appliance is too low/high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
The temperature in the
refrigerator is too high.
There is no cold air circulation in
the appliance.
Make sure that there is cold air
circulation in the appliance.
The temperature in the
freezer is too high.
Products are too near to each
other.
Store products so that there is
cold air circulation.
There is too much frost.
Food is not wrapped correctly. Wrap the food correctly.
12 What to do if…